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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 navision solution call centre india


Tis The Season for Call Center Fraud
To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although

navision solution call centre india  Call center fraud,shopping fraud,telephone verification,online fraud prevention,telesign

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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PTC Updates Its Retail PLM Solution


Contrary to its archrivals, Dassault Systèmes and Siemens PLM Software, PTC targets various lines of business (e.g., engineering, service, manufacturing, sourcing/supply chain, etc.) with its product portfolio rather than via dedicated vertical industry teams and offerings. One exception would be retail, where PTC has, for about a decade (after the Aptavis Technology acquisition in 2005), been

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The Case for a New CRM Solution


CRM software has gone well beyond being a "good to have" capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution.

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How Retailers are Answering the Call of Mobile Shopping


Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile.

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Decisions, Decisions: Key Issues to Consider in Selecting a Field Service Management Solution


Every company offering field service management and automation solutions will impress you with a long checklist of features: schedule boards, dispatching and routing, work order management, automatic billing, and more. How do you compare products and find the differences that should determine your choice? Download this white paper and read up on some of the key issues to explore as you compare products and providers.

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Top 3 Reasons to Replace Your Mobile Workforce Management Solution


Are you considering replacing your mobile workforce management solution? A recent TechValidate survey ranked the top challenges that caused the surveyed organizations to implement ViryaNet's mobile workforce management (MWM) solution or replace their MWM solution with ViryaNet’s solution. Read on to find out what the top three challenges were for these companies and how to address these when selecting a new MWM.

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EnduraData Wide Area Data Distribution Solution (EDWADDS)


Enduradata's Content Distribution Software is a cost effective and secure solution that allows businesses and governments to distribute data and applications files from one computer to one or more computers. The file size can vary and no additional hardware or software is required. EDWADDS combines the solution with work flow automation to achieve significant operational efficiencies and low total cost of ownership.

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Why Progressive Businesses Use Cloud-Based Call Center Software


No longer are call centers hardware-centric. Capital costs have dropped considerably, and features have multiplied. With cloud call center software, the hardware that does the heavy lifting is located elsewhere and services are delivered over the Internet. Starting a call center now requires a much lower initial investment, making the call center a real option even for small startups. Download this white paper to learn more.

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Midmarket/Enterprise ERP Solution Comparison Guide


The Midmarket/Enterprise ERP Solution Comparison Guide makes it easy to compare the most popular ERP systems including solutions from leading vendo...

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Is an Open Source Business Process Management Solution Right for You?


If you are considering deploying business process management (BPM) solutions, but have been daunted by the cost, footprint, risk, lack of flexibility, or complexity of proprietary options, an enterprise open source approach may be just what you are looking for. Download this white paper to see how the increased availability of highly functional enterprise open source BPM technology is bringing the benefits of BPM solutions within reach.

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Classic Enterprise Resource Planning Solution Shifts Over


About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes the Classic Fourth Shift solution and Fourth Shift Edition for SAP Business One, the result of a joint initiative to integrate Fourth Shift functionality with SAP Business One.

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