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The Proof Is in the ROI
A well-thought out, comprehensive ROI (return on investment) marketing and sales program is becoming a must in today's difficult business to business (B2B

navision support specialist  B2B software companies including Navision, Applix, TM1 Software, and Timeline. He can be reached at labinan@attglobal.net . Read More
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Documents related to » navision support specialist


SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 2: Challenges and User Recommendations
SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and will be the leader for a long time to

navision support specialist  Microsoft's Great Plains and Navision offerings (see Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again ), Epicor and Best Software to name only few. Looking at the SCM market, SAP challenges the pure player likes of i2 , Logility , and Manugistics . On the PLM front SAP stacks itself against the slew of pure product data management (PDM)/PLM software vendors from the engineering design side (i.e., PTC , EDS , IBM/Dassault Systems , Matrix One , Agile Software , Sequencia , etc.), and on Read More
Portals: Necessary But Not Self-sufficient
Having moved beyond its original role as a standalone presentation layer to become a part of a larger technology stack, the portal is now considered part of a

navision support specialist  as Great Plains , Navision , and Axapta (recently renamed into Microsoft Dynamics GP , Dynamics NAV , and Dynamics AX , respectively), there is no severe risk of Epicor closely tying its portal strategy with Microsoft. This is really another case of co-opetition, where competitors come together for a particular product or concept, yet still remain competitive in the market. Such practices have become common in the industry, and are not particular to Microsoft, especially given Oracle's foray in the Read More
Jeeves-Thriving Organically as a Humble Servant
Jeeves Information Systems, an innovative Swedish enterprise applications provider, seems to be making the right moves towards remaining a force within its

navision support specialist  NAV and AX (formerly Navision and Axapta ), Unit 4 Agresso , Exact Software , Visma , Hansa , XOR Control , Tieto Economa , Maconomy , Oracle , Epicor iScala , and SAP are not to be neglected either. The mere fact that Jeeves has a significant market share in this market (which constitutes 85 percent of its revenue) should tell us that the vendor has been doing something right. According to DataDIA 's recent independent research, Jeeves has about 900 corporate customers (about 14,000 users, not counting Read More
ACCPAC -- Being Much More Than Meets The Eye Part Four: Challenges and User Recommendations
One has to see how ACCPAC’s moves to nurture the relationship and the morale of its VARs and to make them more successful (profitable), will play against MBS

navision support specialist  (e.g. Great Plains , Navision , or Solomon ) and or Best Software 's (e.g., MAS 90 or SalesLogix ) resellers often generate more than $10 million in annual revenues. Conversely, not many of ~1,500 ACCPAC Advantage Series ' VARs exceed $1 million. One has to see how the above-mentioned ACCPAC's moves to nurture the relationship and the morale of its VARs and to make them more successful (profitable), will play against MBS' and Best's enticing financing arrangements for their VARs and customers, Read More
Decision Support Systems -- Overview and Case Studies
Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems

navision support specialist  Support Systems -- Overview and Case Studies Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems. This primer provides an overview with real case studies. Read More
Good Times for CombineNet, Strategic Sourcing Specialist
Most strategic sourcing software solution vendors nowadays offer spend analysis, contract management, and supplier performance management tools within their

navision support specialist  strategic sourcing,strategic sourcing solution,CombineNet,e-auction capabilities,sourcing optimization Read More
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

navision support specialist  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More
Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating

navision support specialist  There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? While enterprise application vendors continue to relentlessly raise annual support and maintenance (S&M) fees year over year, and report ever higher S&M revenues and profit margins, some dismayed or conservative customers might consider turning to the likes of Rimini Street ( http://www.riministreet.com ). Such third party S&M providers are enabling, at this stage, mostly some of the disconcerted Siebel , PeopleSoft Read More
The Complex Handling of Complexity in Decision Support Systems
Warren Weaver, an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a

navision support specialist  Complex Handling of Complexity in Decision Support Systems Warren Weaver , an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a system as “the degree of difficulty in predicting the properties of the system if the properties of the system’s parts are given.” Weaver addressed and handled complexity by dividing it in two general types: disorganized and organized. In disorganized complexity, a system has a ve Read More
ITO: IT Infrastructure Support Services
Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and

navision support specialist  IT Infrastructure Support Services Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support. Read More
Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

navision support specialist  and Maintenance: No Longer the Software Industry's Best Kept Secret ? For the longest time, the traditional pricing strategies of software vendors have included a reliance on support and maintenance (S&M) contracts, which is where most vendors could be assured of meeting, if not surpassing, their margins. The sizable profit made from S&M contracts (with customers paying more over time) has been one of the software industry's best kept secrets. Furthermore, user enterprises have not had the option Read More
LTCH Picks Spinnaker for SAP Third-party Support
My recent blog post said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one

navision support specialist  Picks Spinnaker for SAP Third-party Support My  recent blog post  said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one customer at a time. As the latest example, Spinnaker Support , a provider of SAP and Oracle JD Edwards and Siebel third-party maintenance, application/technical management, and consulting services, recently announced that  Swiss manufacturer LTCH has chosen Spinnaker Support  as its SAP Read More

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