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'New' Lawson Software's Transatlantic Extended Enterprise Resource Planning Intentions
The recent merger of Lawson Software and Intentia, two vendors of similar size, but servicing different markets, will complement each other to become the

navision support sweden  Microsoft Great Plains and Navision (that have subsequently formed Microsoft Business Solutions [MBS] , see Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again ) and that between Epicor and Scala (see Epicor's Mid-Market Pitch Becomes Higher for (One) Scala ). Last but not least, there is a technology-based compatibility, as both vendors are strongly aligned with IBM and Sun Microsystems and base their development platforms on IBM technology. Thus they somewhat resemble SSA Global' s Read More
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Documents related to » navision support sweden


Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2
Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX

navision support sweden  companies and former archrivals, Navision and Damgaard in November 2000, Axapta was for a short period of time known as NavisionDamgaard Axapta for versions 2.5 and 3.0 (up until 3.0 SP5 ), while Navision, today Microsoft Dynamics NAV [ evaluate this product ], temporarily changed its name into Attain . Axapta 2.5 was released in December 2000 featuring a complete Web applications development environment, the Auto Upgrade tool, the Employee Self-Service (ESS) portal, the Project and Banking modules, and Read More
Jeeves-Thriving Organically as a Humble Servant
Jeeves Information Systems, an innovative Swedish enterprise applications provider, seems to be making the right moves towards remaining a force within its

navision support sweden  NAV and AX (formerly Navision and Axapta ), Unit 4 Agresso , Exact Software , Visma , Hansa , XOR Control , Tieto Economa , Maconomy , Oracle , Epicor iScala , and SAP are not to be neglected either. The mere fact that Jeeves has a significant market share in this market (which constitutes 85 percent of its revenue) should tell us that the vendor has been doing something right. According to DataDIA 's recent independent research, Jeeves has about 900 corporate customers (about 14,000 users, not counting Read More
Davis Controls Ltd.: Cutting Edge Technology, Excellent Service and Support Delivers Growth
In 1996, Davis Controls, a licensed assembler of instrumentation and control products, implemented Exact Software’s Macola Progression solution. The subsequent

navision support sweden  Controls Ltd.: Cutting Edge Technology, Excellent Service and Support Delivers Growth In 1996, Davis Controls, a licensed assembler of instrumentation and control products, implemented Exact Software’s Macola Progression solution. The subsequent 50 percent increase in their sales convinced the company to deploy Macola Enterprise Suite (ES). Macola ES’s integrated business process management (BPM) tools have led to improved productivity. Read More
A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support

navision support sweden  Modern Approach to Improving Customer Support As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how. Read More
Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines
Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor

navision support sweden  Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines Executive Summary When it comes to making decisions using some tool that purports to measure value, it is wise to know something about the tool and what it is measuring, as well as why. Poor measurement methods contribute at least in part to project failures and corporate inefficiencies that can take off millions or more from bottom lines and poor technology selections alone have contributed to tens of billions Read More
Enterprise Management and Support in the Industrial Machinery and Components Industry
Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more

navision support sweden  Management and Support in the Industrial Machinery and Components Industry Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for Read More
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

navision support sweden  One Vendor Addresses Support and Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , Read More
Smartling Adds Additional Document Translation Support to Translation Management System
Smartling, Inc., a provider of cloud-based enterprise translation management solutions, announced support for a broad range of business documents, including

navision support sweden  Adds Additional Document Translation Support to Translation Management System Smartling, Inc., a provider of cloud-based enterprise translation management solutions, announced support for a broad range of business documents, including those created using the Microsoft Office suite and Adobe InDesign, with other common formats to come.  The new features will be debuted at the GALA (Globalization and Localization Association) 2013 conference in Miami Beach. The new document functions are Read More
The Complex Handling of Complexity in Decision Support Systems
Warren Weaver, an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a

navision support sweden  Complex Handling of Complexity in Decision Support Systems Warren Weaver , an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a system as “the degree of difficulty in predicting the properties of the system if the properties of the system’s parts are given.” Weaver addressed and handled complexity by dividing it in two general types: disorganized and organized. In disorganized complexity, a system has a ve Read More
Hanging on the Telephone: Antivirus Cold-calling Support Scams
Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very

navision support sweden  on the Telephone: Antivirus Cold-calling Support Scams Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security. Read More
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

navision support sweden  Plains Taps The Web To Deliver Product Support Great Plains Taps The Web To Deliver Product Support L. Talarico - December 5, 2000 Event Summary Great Plains Software, Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Read More
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

navision support sweden  com Unveils Service Cloud SOS Button for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com Read More
Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

navision support sweden  the Total Cost of Technical Support for Enterprise Applications Originally published - November 20, 2006 Enterprise software selection is a big decision for any organization. Licensing fees are costly, and choosing the software that matches the company’s business model can be a daunting decision. If the enterprise decides to go with a particular vendor, and the vendor does not deliver, the company will incur a large financial loss. Thus, when selecting an enterprise software solution, there Read More

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