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Microsoft Convergence 2003 portrayed an Enterprise Solutions crossroad!
Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and the directions that Microsoft

navision telephony  management. In May 2001 Navision was also added to Microsoft fleet of business solutions. The small and the medium-sized market is what represent the biggest growth potential in the coming years and Microsoft is directly aiming at this potential. Microsoft has no plan of moving upward and going head-to-head with strategic partners and market leaders such as SAP or Siebel , reports Holly Holt, senior product manager of CRM at Microsoft. Microsoft CRM is built on .NET technologies using Visual Studio .NET Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » navision telephony


Microsoft Axapta: Design Factors Shape System Usage Part One: User Interface and Customization
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of

navision telephony  Supply Chain Using Microsoft Navision . Scott can be reached at ScottHamiltonPhD@aol.com or 612-963-1163. Read More...
Besieged By The CRM Throne Aspirants, King Siebel Delivers
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft

navision telephony  their CRM capabilities (e.g., Navision ), while many smaller ERP vendors without CRM offering will rather opt for an alliance with the likes of Interact Commerce . Consequently, sooner or later, Siebel will realize the need to open and/or componentize its product. At the moment, we believe the company is torn between pro et contra of the approach - while it could incrementally (module by module) penetrate and possibly grow to a major presence in accounts where it currently has none. Conversely, its Read More...
Unified Communications Meets VoIP: A Marriage Made in Heaven
Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network

navision telephony  Communications Meets VoIP: A Marriage Made in Heaven Unified Communications Meets VoIP: A Marriage Made in Heaven If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of next generation Read More...
10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

navision telephony  Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract 10 Questions to Ask Your Hosted IP PBX Provider, Before You Sign a Contract If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   In the face of this constant change, Tippit helps thousands of real phone system buyers make better decisions every day. We also help buyers assess vendors who can solve their specific business problems. Tippit's ability to track and Read More...
IP Telephony: Network Evaluation and Risk Assessment Guide
Before engaging with vendors to identify the best solution, you need to perform an evaluation of your network capabilities, and assess the potential impact to

navision telephony   Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 2
Part 1 of this blog series went through the first three generations of the Microsoft Dynamics NAV product, which at the time was called Navision and was owned

navision telephony  the time was called Navision and was owned by the formerly independent namesake company. How has new parent  Microsoft treated the product since acquiring it in 2002 ? Well, ongoing feedback from customers, partners, and market observers shows that Microsoft Dynamics NAV [ evaluate this product ] has maintained Navision’s original core values of simplicity (i.e., ease of use and ease of ongoing maintenance) and flexibility/adaptability , as well as a focus on fast implementations to minimize Read More...
Enterprise Phone Systems Comparison Guide
Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony

navision telephony  Phone Systems Comparison Guide Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what’s available, what they’ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that. Read More...
Unified Communications Guide: Staying On-Premise or Going to the Cloud
Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified

navision telephony  Communications Guide: Staying On-Premise or Going to the Cloud Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified communications UC makes sense. While some businesses will be perfectly happy moving over to VoIP, others will want the richer set of benefits that come with UC. Once the decision to go with UC has been made, businesses have to choose between retaining their premise-based environment for Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 1
The first week of February 2009 was marked by two notable product launches, from vendors touting their respective simplified, more flexible, and intuitive

navision telephony  Dynamics NAV (formerly called Navision and Attain ) [ evaluate this product] has in the lower end of the market. A cult ERP product in the  small-to-medium business (SMB ) market, Dynamics NAV has long been a well-oiled and growing business within the entire Microsoft Dynamics  enterprise applications group. Although not necessarily a trailblazer in terms of product technology and scalability compared to its fellow Microsoft Dynamics products, Dynamics NAV can boast an impressive global popularity Read More...
ITO: IT Infrastructure Support Services
Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and

navision telephony  IT Infrastructure Support Services Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support. Read More...
Deployment of Cisco Extension Mobility in Enterprises
This white paper analyzes several deployment methods of Cisco Extension Mobility within Enterprise Cisco telephony environments and how to streamline

navision telephony  of Cisco Extension Mobility in Enterprises This white paper analyzes several deployment methods of Cisco Extension Mobility within Enterprise Cisco telephony environments and how to streamline commissioning. It presents how automatic configuration of auto-registered phones and end user sync to Microsoft Active Directory can be used by the Uplinx Auto Provisioning system to provide an automated process with a clear workflow that minimizes operational costs, reduces configuration errors, Read More...
Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
The days of telephone switchboard operators are long gone. In today@s electronic age, through private branch exchange (PBX) technology, operators have been

navision telephony  Your PBX: 15 Ways to Make the Most of a Modern Phone System Hacking your PBX: 15 Ways to Make the Most of a Modern Phone System If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   In the face of this constant change, Tippit helps thousands of real phone system buyers make better decisions every day. We also help buyers assess vendors who can solve their specific business problems. Tippit's ability to track and measure the Telephony Read More...
IP Telephony 101: The Utter Beginner’s Guide
Telephony. Sounds harmless enough.First, a definition from Merriam-Webster: “the use or operation of an apparatus (as a telephone) for transmission of

navision telephony  Telephony 101: The Utter Beginner’s Guide Telephony . Sounds harmless enough. First, a definition from Merriam-Webster : “the use or operation of an apparatus (as a telephone) for transmission of sounds as electrical signals between widely removed points.” Gotcha. I’m with you. Me hear pretty, oll korrect . Now let me just dip into my pile of telephony white papers, which I’ve been using as a doorstop until now (through no real fault of their own). 7 Steps to a Successful IP Telephony Read More...
Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution
Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative

navision telephony  Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution Active Voice's Unity ~ In Pursuit of the Perfect Unified Messaging Solution P. Hayes - June 13, 2000 Product Background Robert Richmond, Robert Greco, and Christopher Schmandt founded Active Voice in 1983 with a common goal in mind — to develop software that enables centralized electronic communication. Throughout the past seventeen years, Active Voice has enjoyed considerable growth and success developing Unified Messaging Read More...
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