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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 navision telephony


Microsoft Convergence 2003 portrayed an Enterprise Solutions crossroad!
Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and the directions that Microsoft

navision telephony  management. In May 2001 Navision was also added to Microsoft fleet of business solutions. The small and the medium-sized market is what represent the biggest growth potential in the coming years and Microsoft is directly aiming at this potential. Microsoft has no plan of moving upward and going head-to-head with strategic partners and market leaders such as SAP or Siebel , reports Holly Holt, senior product manager of CRM at Microsoft. Microsoft CRM is built on .NET technologies using Visual Studio .NET

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » navision telephony

Microsoft Axapta: Design Factors Shape System Usage Part One: User Interface and Customization


If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business.

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Besieged By The CRM Throne Aspirants, King Siebel Delivers "The Magic No.7" Part 2: Market Impact


Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

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ITO: IT Infrastructure Support Services


Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support.  

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RealTime IT Services LLC


RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as well as custom software development, on global Microsoft Dynamics NAV and on local platforms. Its Agile Implementation Methodology gives the company the ability to provide its clients with values of modern information systems in a faster and more reliable way than others do. Microsoft Dynamics NAV (formerly Microsoft Navision) helps midsize companies integrate financial, manufacturing, distribution, customer relationship management, and e-commerce data. A completely customizable business management solution, Microsoft Dynamics NAV is ideal for companies with unique business processes and specialized needs. RealTime IT transforms Microsoft Dynamics NAV tools into business solutions that support the way businesses work and more importantly grow.

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Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary


While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.

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Navision Becoming More Visible


In March Navision Software a/s announced it signed a global sales and distribution agreement with Microsoft Corporation Inc. that enables the company's partner network of more than 900 Navision Solution Centers to sell and distribute Microsoft BackOffice products integrated with Navision solutions.

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Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again Part 1: Recent Acquisition Announcement


Having garnered cash amounting to the GDPs of many developed countries, software giant Microsoft has treated itself with another 'billion plus' acquisition of its long-term partner and recent competitor, Navision, a business application provider for the mid-market. Will this move fill the gaps of earlier Great Plains' acquisition and further alienate Microsoft from a slew of other enterprise applications partners competing in the same space.

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Teloquent To e.t.: Now You Can Call Or Use The Web


Teloquent introduced a new release of its software to integrate phone and web-based customer service.

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Multivendor IP Telephony Management-Challenges and Solutions


Research shows that the occurrence of multivendor Internet protocol telephony (IPT) environments is on the rise. As such, an increasing number of companies are faced with the challenges of using multiple tools to manage these environments. With a single, specialized IPT management solution, companies gain a unified view across the entire voice infrastructure—which can significantly impact total cost of ownership (TCO).

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Mirror Mirror on the Wall…


When speaking to our smaller customers, they are continuously expressing how they are evaluating their options in establishing the best type of relationship with their solution provider as trusted advisors to facilitate the success of their software projects. Buyers in the SMB arena are looking for the right mix between industry expertise, local support and pre-defined product capabilities. The

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