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Software Functionality Revealed in Detail
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 net helpdesk


Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

net helpdesk  Self Service | Best Net Employee Self Service | Limited Brands Employee Self Service | Sharepoint Employee Self Service Benefits | Ties Employee Self Service | Manager Self Service Application | Manager Self Service Budgets | Manager Self Service Software | Virtual Machine Manager | Manager Self Service Component | Manager Self Service Knowledge | Manager Self Service Module | Manager Self Service Onlin | Product Manager Self Service | Salary Manager Self Service | Adopted Manager Self Service | Manager S

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » net helpdesk

IBS-Slow but Steady (and Demand-Driven) May Win the SCM Race


IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected segments. However, the road to becoming uniformly globally recognized player will not be smooth.

net helpdesk  In 2004, Quatro had net sales of 9 million euro. The seller, Quatros Management , will continue to work in the new, consolidated unit, IBS Iberia Group . The acquisition should increase IBS' market share in Portugal and Spain. It should also create a stronger market presence in the region, falling in nicely with IBS' strategy to expand its customer base in selected industries and provide additional channels for sales and implementation of IBS software. After the acquisition, IBS Iberia will have a total Read More

A Lexicon for Customer Relationship Management Success


Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best mentality.

net helpdesk  manner that reduces total net revenue. Creating a unified and cohesive customer experience requires organizational change and the mantra of customer centricity is not going to unify or create a sense of urgency that will impact the inertia of the status quo. Senior Management Buy-In Senior management buy-in is a phrase that is simply wrong-headed. If senior management signs off on the CRM expenditure, does that signify buy-in? To link CRM success with buy-In suggests that success is a function of implem Read More

How to Build an IT Infrastructure for Net Weight Control


A modern weight control system must support data entry from humans, as well as direct acquisition from weigh scales and devices. However, it cannot operate as a stand-alone point solution. It must span geographic space, hosting data from multiple lines and even divisions. And because of the proliferation of co-packers, it must sometimes even span company boundaries.

net helpdesk  an IT Infrastructure for Net Weight Control A modern weight control system must support data entry from humans, as well as direct acquisition from weigh scales and devices. However, it cannot operate as a stand-alone point solution. It must span geographic space, hosting data from multiple lines and even divisions. And because of the proliferation of co-packers, it must sometimes even span company boundaries. Read More

The Sweet Spot of One Merging ERP Vendor


CMS Software (now known as Solarsoft Business Systems) may not be a huge global player, but its enterprise resource planning solutions address a wide spectrum of supply chain management requirements, including customizable electronic data interchange functions, warehousing, distribution, and traceability features.

net helpdesk  [XML] format) with summarized net and cumulative shipping positions, as the release progresses. The system can distribute demand quantities based on the vendors' capacities, and can also define release intervals as daily, weekly, biweekly, or some combination of these. CMS ERP systems can collect EDI information using a number of EDI transaction sets (i.e., X.12, EDIFACT, and XML Documents), including material releases, shipping schedules, inline vehicle sequencing (IVSL) documents, and purchase orders. Read More

Information/Internet Appliances


Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware expenditures. What are they, who makes them, and what do you get for your money?

net helpdesk  Internet Appliances Market Overview Information appliances (also called PC appliances and Internet appliances ) are the latest name for the type of computing similar to that pushed by Oracle CEO Larry Ellison a few years ago under the name of Network Computer . Whatever you call it, this market is new and growing. In recent months, most of the large hardware vendors (Compaq, Dell, Gateway, IBM) have started to announce products or plans for products. In addition, COMDEX '99 highlighted a Read More

Enlightened Self-interest Launches CRM Information Source


Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products covering the use of technology to create personalized, one-to-one relationships.

net helpdesk  it has joined with Net Perceptions (NASDAQ: NETP) to launch a series of conferences and publications on personalization tools, techniques, and tactics. Net Perceptions is a leading vendor of software that is used to track and analyze customer behaviors and to create personalized experiences based on both individual and aggregate patterns. One publication has already been announced, with topics tentatively including ROI analysis for personalization, vendors, and getting management buy-in for personalizatio Read More

Is There a Magic Pill for Web Performance Problems?


The growth of sites and users on the Internet is beginning to create concerns about performance and the effects of any performance problems on E-commerce.

net helpdesk  role in the recent Net Aid concert, is a player in this market. A second approach is to find an alternate pathway. For example, iBeam, which recently received $42 million in funding from Intel, Microsoft and others, deploys its own servers linked by satellite to avoid network delays. Read More

Descartes Plots A Record Course In New Millennium


Waterloo, Ontario based Descartes Systems Group reported record revenue for the first quarter of fiscal 2001 ended April 30, 2000. Focused on building its transaction-based revenue model, Descartes still finds profits out of reach.

net helpdesk  or 39% of revenue, net of $1.9 million in hardware revenue. In the current quarter, license and network revenue reached $8.8 million, representing 66% of revenue while services revenue reached $4.6 million, representing 34% of revenue. The company recorded approximately $200,000 in hardware revenue in the current period. Net loss for the quarter was $23.5 million or ($0.56) per share compared with a net loss of $3.5 million or ($0.09) per share in Q4 FY00. Net loss for the quarter includes a one-time Read More

Marketing and Intelligence, Together at Last


Net Perceptions ties its own business intelligence package along with Angara’s technology for improving conversion rates into a tidy ASP package.

net helpdesk  return to the site. Net Perceptions specializes in analysis of existing customers. The company sifts through data on the viewing and purchasing behavior of shoppers and uses its conclusions to make recommendations for personalized offers and targeted ads. Net Perceptions has chosen Angara to complement its own offerings in its new ASP offering, called the Net Perceptions Personalization Network. The Personalization Network will offer four channels, each driven from databases compiled by the network: Read More

American Software - A Tacit Avant-Garde?


Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also announced financial results for fiscal 2000.

net helpdesk  period in fiscal 1999. Net loss was $1.2 million or $.06 per share, compared to last year's net loss of $8.5 million or $.38 per share excluding charges and tax benefit credit of $24.3 million or $1.10 per share for the comparable period last year. For the fourth quarter, the total revenues for the quarter were $23.3 million, a 19% decrease from the same quarter last year. Software license fees were $2.4 million, a 60% decrease from the same period last year. Services revenues were $14.6 million, a 12% Read More

PeopleSoft Remains Rock-Hard And Economy Proof


PeopleSoft again exceeded Wall Street estimates in another stellar quarterly performance, with more than 100 new customers and with more than half the deals for multiple suites or products. Will the company bear well the brunt of becoming the new market darling, which inevitably brings increased scrutiny by many?

net helpdesk  items, third quarter 2001 net income rose sequentially to $50.3 million. The non-recurring items include a favorable adjustment to existing restructuring reserves and a charge related to the acquisition of assets of Cohera Corporation . The net impact of these non-recurring items is a charge of $0.75 million before tax or a $0.41 million after tax gain. Although the net income in 2001 is less than in 2000, it is more organic, as in 2000 it was due to favorable adjustments. Reported net income in the Read More

Can Geac Reshuffle the ERP Standings?


In July, Geac Computer Corporation Limited, the largest Canadian business applications software vendor and an aspirant for a leading ERP vendor position, announced its financial results for fiscal 2000. Earlier, on June 26, Geac solidified its enterprise systems presence in North America by consolidating its various North American ERP operations into one business unit - Geac Enterprise Solutions.

net helpdesk  1. Figure 2. The net loss for the quarter was $9.8 million or $0.16 per fully diluted share compared to a net loss of $234.0 million or $3.74 per fully diluted share last year. For the year ended April 30, 2000, the Company reported Adjusted Net Income of $153.2 million or $2.39 per fully diluted share compared to $78.0 million or $1.25 per fully diluted share last year. Net income for the year was $49.1 million or $0.79 per fully diluted share compared to a loss of $111.6 million or $1.80 per fully Read More

MAPICS Moving On Pragmatically


While the existing loyal client base and seasoned affiliate channel remains MAPICS’ trump card in these difficult times, the recent moves of a unified product branding combined with addressing issues of its world-class aspiring manufacturing customers should be the way to more effectively sell to and beyond the current prevailing IBM iSeries client base, which is the must for the long-term viability.

net helpdesk  October 30, MAPICS reported net income according to Generally Accepted Accounting Practices (GAAP) for the fourth fiscal quarter ended September 30, 2002, of $4.0 million, including a gain of $2.3 million from the settlement of a royalty obligation, versus a hefty loss of $26.3 million, in the year-earlier period (see Figure 1). Figure 1. * Primarily represents a goodwill write down of the PivotPoint acquisition However, the Company reported adjusted earnings for the fourth quarter of $2.7 million, Read More

Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?


Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with Nortel expecting losses in the order of US$19.2 billion, Clarify may be jettisoned at a significant loss.

net helpdesk  of $130 million and net income of $7.3 million. In the third quarter of 1999, the last quarter that Clarify independently reported its financials, it reported $63 million in revenues and net income of $5.9 million, with net assets of $98 million. At the time of the acquisition, my colleagues and I were scratching our heads in disbelief and confusion. $2.1 billion seemed an outrageous price to pay for a company doing $250 million in revenues and net income of a miserly $5.9 million, but we must remember Read More