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CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

net portal services strategy  and retention (such as net promoter scores, customer lifetime value, and churn rate), which indicate an organization's ability to generate value and long-term profitable growth, should be weighted higher than efficiency metrics. Certainly, all metrics must be aligned with and support strategic corporate goals. Be careful, though, with customer satisfaction indices: many customers defect to the competition even if they state that they are satisfied. Thus, it's important to relate satisfaction to specific Read More
PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » net portal services strategy


American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also

net portal services strategy  share compared to a net income of $1.2 million or $.05 per diluted share for the comparable period last year excluding a tax benefit credit and other adjustments of $3.7 million or $0.17 per diluted share. The overall financial condition of the Company remains very strong with cash and investments of approximately $44.2 million and no debt. This was a transitional year for American Software. While the impact of Y2K presented challenges, the launch of our new e-business solution suite gained industry Read More
Hummingbird Smells Nectar In The Corporate Portal Market
Hummingbird Ltd. is moving into the Corporate Portal market. Like others, it sees corporate portals as a mechanism to cross-sell existing Business Intelligence

net portal services strategy  past four quarters. The net profit margin for 4Q00 was 9.6% Figure 4. ANALYSIS Vendor Strengths Installed Base : One of Hummingbird's biggest strengths may lie in its installed base for Exceed. The company boasts a 70% market share and has sold products to 75% of the Fortune 500. Hummingbird can tap its proven success and customer contacts to sell its portal product. Diverse Product Line : Hummingbird hopes to use its portal product to cross-sell existing applications. With over twenty products in Read More
Aspen Technology Evolves Into Digital Marketplace Provider
Founded in 1981 as a developer of computer-aided chemical engineering software, Aspen’s growth has resulted in a wide variety of applications for management and

net portal services strategy  million compared with a net loss of $3.1 million for the same period in fiscal 1999. Figure 1. Figure 2. Vendor Strategy and Trajectory Demand for Aspen's SCM offerings has increased steadily since its acquisition of Chesapeake Decision Sciences' MIMI product suite, although the company continues to receive substantial revenues from sales of its process design and control software. Aspen estimated that revenues from supply chain applications made up 30% of total revenues for FY 2000 and projected the Read More
IONA Purchases Netfish Technologies (And Much, Much More)
As the last step in a long list of acquisitions, IONA Technologies has purchased Netfish Technologies, a provider of integrated XML-based B2B process

net portal services strategy  combination of IONA's and Netfish's products will meet these needs and establish IONA as the only e-business platform vendor with a single, end-to-end solution. Market Impact IONA has been on an acquisition binge for the last two years. Companies and technologies acquired are: Company Aquired Capability EJBHome J2EE Application Server technology and Java expertise Watershed Technologies Portal Server technology and XML expertise Genesis Development Corporation Consultants specializing in complex Read More
Managing Financial Performance: Closing the Gap Between Strategy and Execution
In Managing Financial Performance: Closing the Gap Between Strategy and Execution, learn how a unified, closed-loop performance management system...

net portal services strategy  managing financial performance closing gap strategy execution,managing,financial,performance,closing,gap,strategy,execution,financial performance closing gap strategy execution,managing performance closing gap strategy execution,managing financial closing gap strategy execution,managing financial performance gap strategy execution. Read More
The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

net portal services strategy  the office, via the Internet, or by using mobile devices. This ensures that mobile workforces are never out of touch. Role-based views provide security and data tailored to each mobile worker; job-specific information is conveyed simply and quickly. Both regularly scheduled and unpredicted, emergency repairs are easily managed. Mobile field communications can redirect work crews, juggle scheduling, and change the pricing attached to scheduled and unscheduled work. 3. Unlimited pricing and service model Read More
ITO: Application Related Services, Software Products and Associated Services
Softtek's information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services

net portal services strategy   Read More
Wellesley Information Services
Wellesley Information Services (WIS) is a publishing and training company. Its editorial work includes magazine publishing, mobile content, and case study

net portal services strategy   Read More
Strategy Companion
Founded in 2001 and now with over 1,600 customers, Strategy Companion is a privately-held Independent Software Vendor (ISV) and Microsoft Gold Certified

net portal services strategy  UK. Our global partner network provides sales, service, and support for customers worldwide. Read More
Yellow Professional Services (Pty) Ltd
Yellow Professional is a South African based services company providing IT solutions for a range of local, international and multinational clients allowing

net portal services strategy  Dyanimcs AX,ERP,ERP Services Read More
Case Study: Deluxe Media Services
Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in

net portal services strategy  (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI solution Deluxe chose to solve them. Read More
Enterprise Strategy Group
Enterprise Strategy Group (ESG) is an integrated IT research, analysis, and strategy firm.

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P2E Scanning Services


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An Evaluation of Build versus Buy for Portal Solutions
Portals are becoming integral to innovation for many organizations. From content aggregation portals to sophisticated enterprise process portals, organizations

net portal services strategy  Evaluation of Build versus Buy for Portal Solutions Portals are becoming integral to innovation for many organizations. From content aggregation portals to sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline processes, enable new delivery models, and provide IT with a powerful platform for application development. Get a total cost of ownership (TCO) comparison of different portal solutions. Read More

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