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Content Manager
Content Manager gets content of all types from within the organization and makes it available for publication. It eliminates web publishing redundancies by

net support manager  content manager,web content manager,content management system,content management systems,website content manager,web content management,content management software,website content management,web content management system,web site content management,net content management,content management solutions,content management solution,web content management software,indesign content manager,content management server,content management tool,learning content management system,electronic content management,web content management systems,enterprise content management system,cms content management Read More
Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
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Documents related to » net support manager


TrackStudio enterprise
TrackStudio Enterprise is a powerful and highly flexible issue tracking system. Support for hierarchical structures, project-specific customization, and

net support manager  enterprise TrackStudio Enterprise is a powerful and highly flexible issue tracking system. Support for hierarchical structures, project-specific customization, and issue-level security allow users to customize nearly every aspect of the system with a few clicks of the mouse. Automatic and highly customizable e-mail notification ensures that all team members are tied into the issue and change tracking process. As change requests are updated, e-mail messages indicating the changes are sent Read More
Information/Internet Appliances
Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware

net support manager  Internet Appliances Market Overview Information appliances (also called PC appliances and Internet appliances ) are the latest name for the type of computing similar to that pushed by Oracle CEO Larry Ellison a few years ago under the name of Network Computer . Whatever you call it, this market is new and growing. In recent months, most of the large hardware vendors (Compaq, Dell, Gateway, IBM) have started to announce products or plans for products. In addition, COMDEX '99 highlighted a Read More
Planning and Forecasting: Use Continuous Planning and Rolling Forecasts to Support Adaptive Management
Change may be the only constant in business. But why do so many companies lock themselves into a rigid system of annual plans, budgets, and targets that make

net support manager  percent effect on the net figures. What they needed to identify were the volume drivers, those that influenced 80 percent of the numbers. This turned out to be only 15 lines on the profit-and-loss statement. The team found that billings were what really drove the business: how much card members spent at restaurants, on airline tickets, and for major purchases. Two specific drivers behind this volume were the number of credit cards and the average spending per card. Knowing those two items allowed them to Read More
Overcoming the Barriers of Stand-alone Business Applications
Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your

net support manager  Mobile Business Applications | Net Business Applications | New Business Applications | Office Business Applications | Online Business Applications | Open Source Business Applications | Popular Business Applications | Sample Business Applications | Small Business Applications | Top Business Applications | Web Based Business Applications | Web Business Applications | Business Application Platform | Master Business Application | Serious Business Application | SMB Business Applications | SMB Best Business Read More
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

net support manager  com Unveils Service Cloud SOS Button for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com Read More
Case Study: Meeting Room Manager-Scheduling Software
A software consulting service provider needed to develop a web-based interface having touch screen functionality to provide instant schedule visibility

net support manager   Read More
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

net support manager  Plains Taps The Web To Deliver Product Support Great Plains Taps The Web To Deliver Product Support L. Talarico - December 5, 2000 Event Summary Great Plains Software, Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Read More
A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support

net support manager  Modern Approach to Improving Customer Support As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how. Read More
Total Reward Management: Don't Leave Your Line Manager Alone
A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and

net support manager  of new technologies (with Internet in the lead) in improving people performances by understanding employee needs and by designing customized incentives and rewards. TRM starts with two basic assumptions: HR and line managers share a goal to create conditions that stimulate high performances. no one can achieve this goal alone. This assumption is mainly based on two facts: the limitations of the HR department, and the close contact line managers have with their employees. An HR department has, on average, Read More
Learning Manager
Learning Manager by GeoLearning is a robust hosted learning management solution designed for organizations that need a cost-efficient way to develop, deliver

net support manager  learning manager,learning management system,learning management systems,learning content management,learning management software,enterprise learning management,learning content management systems,the learning manager,learning management system software,online learning management,enterprise learning management system Read More
‘Tis that time of the year when customer and technical support people go crazy…
This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and

net support manager  that time of the year when customer and technical support people go crazy… This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and requests. Christmas is the time of year when business software proves what it can really do because it’s used very close to its full potential , when sales and purchases are at a very high level. Unfortunately, customer and technical support people are caught between Read More
Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

net support manager  percentage of the software's net price, meaning that if a vendor gives a 50 percent discount on the up front license fee, the customer gets an ongoing 50 percent discount on the price of the maintenance. Still, over the entire life cycle of the system, most customers ironically pay far more in maintenance fees than they ever pay in up front license fees. Lately, however, feelings of being had (taken advantage of) are slowly but surely sinking in among user enterprises. Vendors are beginning to see that Read More

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