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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 netpliance s i opener internet service


Information/Internet Appliances
Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware

netpliance s i opener internet service  strategy, and expect that Netpliance will enjoy about 12-18 months of independence before losing market share to one of the big players, or getting bought. [Note: Netpliance recently changed the price from $199 to $299 to $99 (special deal through 6/20/00) then back to $199. Netpliance has found that demand for the I-Opener is not inelastic , which in English means that which means that the market was willing to pay $199, but not $299, for the I-Opener's functionality.] . Market Challengers Oracle/Libera

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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