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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 netscpae 7 2


UNIT4: The (Largely) Untold Story - Part 2
Part 1 of this series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to

netscpae 7 2  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Oracle8i Release 2 - Ready to Storm the Web


On November 15, Oracle Corp., announced the pending availability of Oracle8i Release 2, the follow-on to Oracle8i, the most rapidly adopted database product ever released by the company. To date, more than 5000 "Dot Coms" and other enterprises are using Oracle8i. Additionally, over 800 Independent Software Vendors (ISVs) have developed applications and tools optimized for Oracle8i data warehousing and online transaction processing features since the product's release in March 1999. The new release has expanded analytical data warehousing functions, native support for Java2 and performance and management enhancements.

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7 Ways Service Culture Can Drive Revenue


Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 2


Chapter 2 of this 4-part e-book explores the Internet protocol telephony (IPT) life cycle, and discusses how understanding the key phases of this packet-based system can increase implementation success. By harnessing your knowledge about this system's natural rhythms, you will begin to establish key concepts that you can put into action—facilitating the management of the system and reaping its long-term benefits.

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7 Tips for EAM Selection


Enterprise asset management (EAM) software is a mission-critical tool for asset-intensive industry. These tips from some of the world’s most prominent EAM experts will help you select the right EAM solution. The importance of usability, the ability to manage outside contractors, and other important considerations are covered here.

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Building the Case for BI—Part 2


As the way you consume information evolves, you need a greater say in the technology that supports you. Part 1 examined the common pressures on finance leaders that are driving the adoption of business intelligence (BI) and what to look for in a BI solution. This section explores how you can pursue internal buy-in for BI and ensure a successful implementation.

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Has KANA Gotten Its Mojo Back? - Part 2


Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service excellence. The article then introduced KANA Software, a provider of Service Experience Management (SEM) solutions. Although KANA has focused on enabling superior customer service for its enterprise clients since being

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7 Steps to Service-oriented Architecture


Before an organization can truly realize the cost and agility benefits of enterprise service-oriented architecture (SOA), there are a few concepts it should know about. By understanding the various stages of SOA adoption and by knowing what technologies are available, an organization will stand a better chance of succeeding in its SOA initiatives. With these seven steps, effective SOA can be realized.

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Outsourcing Security Part 2: Measuring the Cost


Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

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Supplier Logistics Management (SLM) Part 2


Supplier Logistics Management (SLM) offers the opportunity for considerable improvement in efficiency as well as cost reductions. SLM enables companies and their suppliers to successfully synchronize information.

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7 Tips for Hiring Great Consultants


Back in April, I wrote about a consulting firm whose excellent service had earned it rave reviews from a client. The secret to the firm’s success, it turned out, was pretty simple. Its consultants made sure they understood the client, they committed to the project, they kept their promises, and they followed up. In other words, that firm displayed a genuine commitment to excellence that can be

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