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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 netsuite rfp customers


Finding the Key to Small Manufacturer's Profits - Part 2
Part 1 of this blog series discussed the genesis of ProfitKey International, one of the longest-standing enterprise resource planning (ERP) providers for small

netsuite rfp customers  by Plex Online , NetSuite , and even SAP Business ByDesign . As for the social tools in its product, ProfitKey has conducted a lot of research from its customer base indicating that this area of new media for small manufacturing is really not on their radar screen. Indeed, in small manufacturing sites with a dozen users, most of the collaboration can be achieved by shouting to the next work cell, instead of endlessly micro-blogging in the system. Most companies (with a savvy IT staff) actually prevent

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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What’s Up with xTuple-and Open Source ERP?


You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

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How Analytics Bring Organizations Closer to Their Customers


Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have.

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Moving Your Customers From TDM to IP


As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.

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Symix Sytems: Shifting SME's Focus to Their Customers


Symix is regarded as the originator of the extended ERP concept (CSRP), which has proven to be so attractive to mid-market enterprises that two other leading mid-market vendors entered into specific R&D and licensing agreements with Symix to gain access to its SyteAPS. Despite a highly competitive environment, we predict that Symix Systems will reach $250 million in revenues within the next 3 years, based on attractiveness of its product for discrete manufacturing and distribution within Small-to-Medium Enterprises (SME).

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Design Within Reach Selects NetSuite as Omnichannel Retail Platform


Design Within Reach, Inc., a multichannel retailer of authentic modern furniture, recently selected NetSuite as its core business management platform to support the retailer's rapid growth. P.J. Jakovljevic reports on what led to the win and the expected gains for the retailer.

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PeopleSoft Strategy a Good Deal for JD Edwards Customers


Putting PeopleSoft's strategy to work for the JD Edwards community. What can the JD Edwards install-base expect from the PeopleSoft merger?

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More Than 600 Customers Live on J.D. Edwards OneWorld. Dot.Com and Brick & Mortar Customers Alike Select J.D. Edwards to Achieve E-Business Agility


On November 12, J.D. Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers around the world are using J.D. Edwards' OneWorld enterprise software suite. This milestone marks a more than 400% increase over one year ago and proves that J.D. Edwards is delivering the right technology to the market at the right time.

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New Contours for Bank Branches as Customers Get Digitally Savvy


The emerging class of digitally savvy bank customers, including small and midsized businesses, increasingly wants to use bank branches for sophisticated financial advice, support, and products--as opposed to conventional transactions such as cashing pay checks. This white paper, produced jointly by Knowledge@Wharton and Wipro Technologies, captures the emerging business models for bank branches. It is based on comprehensive, globally conducted customer surveys, as well as interviews with Wharton faculty and Wipro executives.

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