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Documents related to » new customer thank you


Customer: Eastern Food
Eastern Foods, Inc. produces fresh goods for one of the most widely dispersed populations in the world. The leading supplier of salad dressings to airlines, Amtrak, and the cruise ship industry, Eastern is nationally known for Naturally Fresh dressings as well as premiere meat sauces and dips sold in stores and distributed to the food service industry. The job has never been easy – but it has been made easier in recent years with the implementation of Ross Systems’ iRenaissance suite of business applications for both front and back office operations. The flow of information, necessary to make critical decisions and ensure high levels of service, now travels quicker than the fast-paced industry it serves. The plant scheduler has been able to reduce the number of daily individual production jobs by as much as 20%, as well as reduce the number of changeovers, resulting in higher capacity utilization and throughput. Visibility to the forecast and orders allows for better management of the scheduled cycle of product runs, which must be closely coordinated with inventory to ensure supply is both adequate and fresh. Cycle schedule compliance has improved from 88% to 95%.

NEW CUSTOMER THANK YOU: ERP Industry Consolidation: A New Trend or an Ongoing Process?
4/29/2005 9:33:00 AM

Customer Profile: Transplace
As a Lean Six Sigma service company, third-party logistics (3PL) provider Transplace emphasizes eliminating waste, simplifying processes, and demonstrating continuous improvement. Those values were on display when the company replaced a host of manual document management processes with a modern workflow solution. Learn how that new solution helped Transplace streamline operations and better serve customers.

NEW CUSTOMER THANK YOU: solution. Learn how that new solution helped Transplace streamline operations and better serve customers. Customer Profile: Transplace style= border-width:0px; />   comments powered by Disqus Related Topics:   Document Management,   Workflow Management,   Forms Management,   Business Process Management (BPM) Related Keywords:   BP Logix,   document management,   document management workflow,   electronic document management,   document management systems,   document management solutions,  
3/23/2010 11:45:00 AM

Managing Customer Returns and RMAs
There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system. Identifying RMA variations enables a company to determine what needs to be simplified and what needs to be modeled in an ERP system.

NEW CUSTOMER THANK YOU: information in Dr. Hamilton’s new book Managing Your Supply Chain Using Microsoft Dynamics AX 2009 . Returned material generally requires an authorization, termed returned material authorization (RMA) or returned goods authorization (RGA). In a simple situation, for example, the customer wants to return a defective product and obtain a credit. The company creates an RMA and provides the RMA number to the customer, who returns the item. The company subsequently records receipt for the returned item and
3/4/2009

Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework to manage data on a continuous basis.

NEW CUSTOMER THANK YOU: Customer Data Integration: A Primer Customer Data Integration: A Primer Lyndsay Wise - September 11, 2009 Read Comments Introduction Implementing a customer data management system can be the difference between success and failure in terms of leveraging an organization s customer relationship management (CRM) system. Since customers drive profitability, organizations need a way to provide their employees with a single view of the customer and to provide that customer with above-average customer service.
9/11/2009

Boost Profits and Customer Relationships with Effective E-Mail Marketing
E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this power technique that helps to increase revenues and reduce sales costs. Learn how to take full advantage of this high-response, low cost marketing technique by learning the characteristics of this unique medium through proper management to generate metrics and facilitate future successes.

NEW CUSTOMER THANK YOU: Boost Profits and Customer Relationships with Effective E-Mail Marketing Boost Profits and Customer Relationships with Effective E-Mail Marketing Source: Epicor Document Type: White Paper Description: E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this power technique that helps to increase revenues and reduce sales costs. Learn how to take full advantage of this high-response, low cost marketing technique by learning the
4/29/2005 9:33:00 AM

The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

NEW CUSTOMER THANK YOU: to be an important new channel for interacting with customers and engaging in innovative ways. The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Channel Management,   Contact Management (CM),   Customer Service and Support,   Field Service Management,   Field Service Management,   Marketing Automation,   Partnership Management,   Sales Force Automation (SFA),
3/14/2011 10:17:00 AM

Success and Value from BI: The QlikView Customer Experience
A well designed business intelligence (BI) solution provides users with a self-service environment that matches their decision-making processes. At the same time, it frees IT groups from ongoing development duties, enabling them to focus on systems management and maintenance issues, as well as data integration and data quality issues. This IDC report assesses how QlikTech’s BI solution addresses these requirements.

NEW CUSTOMER THANK YOU: Success and Value from BI: The QlikView Customer Experience Success and Value from BI: The QlikView Customer Experience Source: QlikTech Document Type: White Paper Description: A well designed business intelligence (BI) solution provides users with a self-service environment that matches their decision-making processes. At the same time, it frees IT groups from ongoing development duties, enabling them to focus on systems management and maintenance issues, as well as data integration and data quality
6/2/2010 3:43:00 PM

PANalytical: A QAD Customer Success Story
As a leader in x-ray analytical instrumentation and software, PANalytical’s global business was growing rapidly. But with that growth, complexity in its information and communication infrastructures had also grown—making it impossible to optimize and standardize its business processes. Since partnering with QAD, PANalytical has successfully consolidated two manufacturing sites, 31 sales offices, and 17 databases.

NEW CUSTOMER THANK YOU: PANalytical: A QAD Customer Success Story PANalytical: A QAD Customer Success Story Source: QAD Document Type: Case Study Description: As a leader in x-ray analytical instrumentation and software, PANalytical’s global business was growing rapidly. But with that growth, complexity in its information and communication infrastructures had also grown—making it impossible to optimize and standardize its business processes. Since partnering with QAD, PANalytical has successfully consolidated two
9/10/2007 4:42:00 PM

Tame the Two-headed Monster: Cost Efficiency and Revenue in Customer Service
Customer service has long been an

NEW CUSTOMER THANK YOU: Tame the Two-headed Monster: Cost Efficiency and Revenue in Customer Service Tame the Two-headed Monster: Cost Efficiency and Revenue in Customer Service Source: RightNow Technologies Document Type: White Paper Description: Customer service has long been an island unto itself, where efficiency and volume—and not building customer relationships—have reigned supreme. But priorities are changing. The mission now is to serve better, faster, cheaper—and to make more money in the process. Best-in-class
6/20/2006 9:56:00 AM

Customer Success Story: Batchmaster Has Madison Chemical Covered
For over 30 years, Madison Chemical Industries has sold 100 percent polyurethane coatings and linings to companies around the globe. With the technical challenges it faced as a growing company, it was becoming clear that the DOS-based system it was using to maintain its inventory had to go. With an integrated enterprise resource planning (ERP) system, however, Madison has been able to reduce its inventory by 15 percent.

NEW CUSTOMER THANK YOU: Customer Success Story: Batchmaster Has Madison Chemical Covered Customer Success Story: Batchmaster Has Madison Chemical Covered Source: BatchMaster Software Inc Document Type: Case Study Description: For over 30 years, Madison Chemical Industries has sold 100 percent polyurethane coatings and linings to companies around the globe. With the technical challenges it faced as a growing company, it was becoming clear that the DOS-based system it was using to maintain its inventory had to go. With an
11/6/2007 8:52:00 AM

A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

NEW CUSTOMER THANK YOU: 5.0, with over 100 new functions. Users will now be able to consolidate other stand-alone applications developed in Microsoft Access or other databases to be fully integrated as part of the Surado CRM system. Functionality includes the ability to create unlimited custom screens, calling procedures to extend the functionality within the custom screen area, and to extend the integration functionality with other back office applications. All of these features also come with security features at the
8/17/2006


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