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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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TEC Newsletter, What Makes it Worthy?
Do you still read tech/business industry e-mail newsletters? In the early days of the Web, I remember going to a conference talking about the importance of

newsletter content  to regularly send a newsletter that was a template of standard boxes in which we shoehorned the same sorts of content--essentially telling the reader here is what we 're sending you today, take it or leave it. Instead we're writing a letter (an actual letter, not a laundry list) to be valuable in its own right, to the person receiving it. We're hoping to say here's why this news content is important to you. Our approach is to present a main focus on certain themes of the day, so the reader knows what

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Expedia Relaxes Registration Requirement


The Microsoft Network's travel site Expedia has dropped a requirement that surfers register before being allowed to browse the site. Expedia is not ahead of the curve in finding the right point to place registration, but others will follow its lead.

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TEC sees Latin American SMBs as an important part of its growth strategy over the next few years


Technology Evaluation Centers (TEC), a global company specializing in on-line services for software evaluation, was at the V National Week PYME, organized by the Mexican Department of Economy, that took place from October 3 to October 7 in Mexico,. With its participation in this event, TEC confirms its commitment to better understand the needs of SMBs in Latin America, and to provide personalized service.

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Implementing an Enterprise Content Management System What is in it for the organization?


Employee efficiency can greatly increase if information, currently scattered throughout a company, is structured through an appropriate enterprise content management system. Understanding the types of documents you have is key to knowing what type of system to implement.

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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

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Why Your Organization Needs to Focus On Outbound Content


Electronic communication tools can provide enormous benefits for your employees, as well as distinct competitive advantages. However, they also carry the risk that employees might communicate in ways that violate corporate policies, various statutes, or best practices. Find out about the key steps you should take to mitigate the risks you face from employee use—and misuse—of communication tools.

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MODX Web Content Management: Vendor Profile


Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report.

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Site Search Analytics: Enhancing Search Content to Drive Online Revenue


“It’s like looking for a needle in a haystack!” That saying and Internet site searches go together like ham and eggs. To help maximize search effectiveness, many online retailers are now establishing competitive advantages through site search analytics. By manufacturing and analyzing search content, they’re improving the relevancy of search results, thus closing the gap between searching and finding—and buying.

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Eprise


SilkRoad Eprise enterprise content management software allows non-technical business users to create and publish content. SilkRoad Eprise content management software enables businesses to build effective user-focused web sites by distributing content management responsibilities throughout an organization.  

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Enterprise Content Management (ECM) System RFI/RFP Template


Content Authoring, Content Acquisition, Content Aggregation, Output and Content Presentation, Workflow Management, Version Control and Management, Development Tool Technical Architecture, Portal Support, Document and Records Management, Search and Indexing Management, Security Management, Digital Asset Management, Reporting and Statistics Management, Performance, Backup, and Recovery, Product Technology

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Centrally Managed Protection of Critical Business Content


E-mail has become so pervasive that many companies would lose financially if it were unavailable for more than a few hours. However, as more information is held and exchanged electronically, so organizations are subject to increased risk. Find out about a defense strategy that allows you to centrally deploy content protection across your business, from the end points, at the gateway, and inside the Internet cloud.

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