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Windows 2000 Bug Fixes Posted
Almost six months after releasing Windows 2000 to the public, Microsoft Corp. has released its first set of bug fixes, formally known as Service Pack 1.

no bug  SP1 means users will no longer have to reinstall or reassert the Service Pack after future software application installs (according to Microsoft, we have not verified this). This is a valuable function, and overcomes one of the persistent annoyances from earlier Service Packs for Windows NT. Because of the issues with ZoneAlarm and BlackICE (the firewall packages mentioned earlier), we recommend that users with those firewalls delay implementation of SP1, until Service Pack 1a is released, or Read More...
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
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Documents related to » no bug


Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

no bug  and Maintenance: No Longer the Software Industry's Best Kept Secret ? For the longest time, the traditional pricing strategies of software vendors have included a reliance on support and maintenance (S&M) contracts, which is where most vendors could be assured of meeting, if not surpassing, their margins. The sizable profit made from S&M contracts (with customers paying more over time) has been one of the software industry's best kept secrets. Furthermore, user enterprises have not had the option Read More...
A Suggested Workflow to Complement Issue Management Systems
When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky

no bug  installed and in place, no more manual tracking of issues, no more Excel, no more confusion! But let’s not fool ourselves. Remember David Knights’ invitation to “ challenge and question the ‘taken for granted’ in order to expose the dangers immanent to ‘commonsense’  (link opens PDF).” Organizations do not expect an issue management system or any software tool only to turn the manual into automatic. The phantasm that a software solution is the hero that will solve all business problems Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

no bug  percent of respondents having no issues with their vendors, as compared to only 12 percent in 2004. This shows that vendors might be doing something right or something better, although 5 percent of companies stated their intentions to switch to third party service providers. This option was never really available to customers earlier. In a similar survey taken in 2005, when asked for a preference for maintenance and support, 18 percent of respondents said they would like to buy it (support, bug fixes, Read More...
Gosh, There’s a Bug in Windows 98
There’s a system security hole that can crash your Windows 95 or 98 system. How long has it taken Microsoft to fix it? Three months and counting.

no bug  not a security issue. No one is reading your e-mail. But the spokeswoman added that Microsoft, of Redmond, Wash., decided to reconsider its decision this week and is now working on a patch for the problem. The spokeswoman did not know when the fix will be available but said it will be posted to the http://www.microsoft.com/security site. Market Impact Further reports have indicated that this crash can occur under Outlook 2000, whether or not the offending message is opened. However, the crash will not Read More...
How NOT to Use Follow-up and Destroy Your Business
Until recently, there has been no solution to help manage the complex tasks involved with multistep, multimedia follow-up. People have been forced to come up

no bug  recently, there has been no solution to help manage the complex tasks involved with multistep, multimedia follow-up. People have been forced to come up with “creative” ways to get the follow-up done—which is why we now offer you … Six Highly Effective Ways You Can Effortlessly Destroy Your Business by Mismanaging Complex Prospect and Customer Follow-up! Read More...
Enterprise Systems and Post-implementation Agility-No Longer an Oxymoron?
The need to support flexibility prior to installation of enterprise systems has largely been mastered by many vendors. But what is really more important is

no bug  it comes to deployment, no configuration (registry, initialization [INI] files, or environment settings) is needed on the client, due to the centralized management and deployment capabilities, although there is a role-based, security-minded presentation. Security is integrated at all levels, starting with a single (unified) logon with user name and password authentication and Microsoft Windows integrated authentication. Authentication might involve client-based digital certificates, fingerprint Read More...
Ten Secrets to Successful Customer Service
Customers are your company’s most precious resource. Consistent service is a must, no matter what your volume of inquiries. That’s why it’s so important to

no bug  service is a must, no matter what your volume of inquiries. That’s why it’s so important to provide great customer service. Companies that provide a superlative service experience keep their customers satisfied and loyal. And that’s a significant competitive advantage. But what are the secrets to accomplishing this and generating bottom-line benefits? Read More...
To Gain Market Share in the Mid-Market, SAP Leaves No Stone Unturned
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the

no bug  the Mid-Market, SAP Leaves No Stone Unturned Event Summary TEC recently interviewed Patrick Hickey , Director SMB Solutions, SAP America and Steffen Fischer , Manager SMB Solutions, BU SMB , SAP Labs in order to get a closer look at SAP mid-market product and sales strategy. SAP is traditionally known as a provider of enterprise solutions for larger organizations capable of undertaking expensive and lengthy application implementations. SAP is the fourth largest software company in the world (after Read More...
Geac Gets Its Commonsense Share Of Consolidation, With Revolving Door CEOs No Less Part Three: Challenges and User Recommendations
The rejuvenated management team has done a praiseworthy job of bringing the company back to health while concurrently unveiling a new System21 product that can

no bug  With Revolving Door CEOs No Less Part Three: Challenges and User Recommendations Challenges Beyond the Market Impact of the events covered in Parts One and Two of this note, Geac Computer Corporation Limited (TSX: GAC) faces serious challenges. Although it is functionally strong, Geac System21 has until recently lacked some of the technology and buzzword must haves' such as a web-based, server-centric architecture, XML-based integration and sales force automation (SFA) that have been natively provided by Read More...
Why One Virus Engine is not Enough
There is no single antivirus engine on the market today that is the fastest and most effective at identifying viruses, spam, or other threats. According to a

no bug  not Enough There is no single antivirus engine on the market today that is the fastest and most effective at identifying viruses, spam, or other threats. According to a recent survey, 97 percent of organizations have antivirus software installed, yet 65 percent have been infected at one time or another since. One way to reduce the chance of virus infection is to install multiple antivirus scanners at the mail server level. Read More...
Geac Gets Its Commonsense Share Of Consolidation, With Revolving Door CEOs No Less Part Two: Market Impact
Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general IT industry downturn. Geac’s future

no bug  With Revolving Door CEOs No Less Part Two: Market Impact Market Impact With continued stable financial performance, Geac Computer Corporation Limited (TSX: GAC) has certainly moved far beyond its 2001 crossroads, although with an inevitable dose of lingering market skepticism. Back from the edge and on a comeback trail under energized management, and with a pruned but also more viable product set, Geac has joined the ranks of the once high-flying and almost deceased mid-market ERP vendors which are again Read More...
Innovation Management in the Web Era
In today’s Web-connected era of business, the quest for new ideas that boost competitive edge and deliver new sources of profitability is no longer a solitary

no bug  sources of profitability is no longer a solitary activity. The Web has become a source of breakthrough innovation—enterprises no longer have to invest in expensive tools and skills to spark and manage innovation. Get tips on how you can best deploy the Web for better innovation management and profit enhancement. Read More...
Xactly Surpasses 500 Customers
This past Halloween was by no means scary for Xactly Corporation, a cloud sales compensation and sales performance management (SPM) provider.  In fact, the day

no bug  past Halloween was by no means scary for Xactly Corporation, a cloud sales compensation and sales performance management (SPM) provider.  In fact, the day ended up being quite a treat—not only did the company close out an exceptionally strong quarter on October 31, 2012, but it also signed its 500th customer . There has been a simultaneous surge of activity at the high end with customers that have more than 1,000 incentive-based payees, and also with smaller businesses that have fewer than 100. The Read More...

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