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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Windows 2000 Bug Fixes Posted
Almost six months after releasing Windows 2000 to the public, Microsoft Corp. has released its first set of bug fixes, formally known as Service Pack 1.

no bug  SP1 means users will no longer have to reinstall or reassert the Service Pack after future software application installs (according to Microsoft, we have not verified this). This is a valuable function, and overcomes one of the persistent annoyances from earlier Service Packs for Windows NT. Because of the issues with ZoneAlarm and BlackICE (the firewall packages mentioned earlier), we recommend that users with those firewalls delay implementation of SP1, until Service Pack 1a is released, or

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice


Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice of what the market leader is trying to do with this middle-of-the-road support option.

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Gosh, There’s a Bug in Windows 98


There’s a system security hole that can crash your Windows 95 or 98 system. How long has it taken Microsoft to fix it? Three months and counting.

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The Old ERP Dilemma - Should We Install The New Release?


If you have an older ERP system, and you have decided to continue to pay maintenance, you should be getting periodic releases from the vendor. The frequency of these releases varies, but for each new release, you have a decision to make. Should you install the new release or not?

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A Suggested Workflow to Complement Issue Management Systems


When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky manual methods gracefully automated. As a result, information and knowledge would be diligently arranged in databases and easily searched, found, and accessed. Let’s imagine, for instance, a customer relationship management (CRM) system and

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Descartes Evolution Yields Revenue Growth But No Profits


Descartes Systems Group recently announced its financial results for the third quarter ended October 31, 1999. Revenues were $10.5 million, an increase of 7% over last quarter, but a decrease of 16% from the same period last year. Descartes attributes the renewed revenue growth to its successful evolution into a provider of customer fulfillment network optimization software. In contrast to its revenues, Descartes posted a net loss of $4 million, suggesting that it has not yet fully recovered from an acquisition spree in 1997 and 1998.

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Ten Secrets to Successful Customer Service


Customers are your company’s most precious resource. Consistent service is a must, no matter what your volume of inquiries. That’s why it’s so important to provide great customer service. Companies that provide a superlative service experience keep their customers satisfied and loyal. And that’s a significant competitive advantage. But what are the secrets to accomplishing this and generating bottom-line benefits?

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What Is the Health of My Project?


We all know about the three monkeys: See no evil, hear no evil, speak no evil. But as project managers, we need to control our projects. In order to do this, we must ignore the advice of the three monkeys. We need to see the potential for cost overruns, hear about the risks, and speak about the likelihood of failure.

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Geac Gets Its Commonsense Share Of Consolidation, With Revolving Door CEOs No Less Part Three: Challenges and User Recommendations


The rejuvenated management team has done a praiseworthy job of bringing the company back to health while concurrently unveiling a new System21 product that can compete with the other products in the market. Deep vertical functionality, process integration, and the communication of a detailed product strategy blueprint to the market should help users manage total cost of ownership (TCO) during this era of conservative IT budgets.

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No More Visual Intelligence, Introducing SAP Lumira


SAP is undergoing a makeover with some structural changes to certain segments of its extensive software portfolio. Just before its annual SAPPHIRE conference, SAP re-baptized its Visual Intelligence product as SAP Lumira, its new data analytics offering. Maintaining the product's capabilities to analyze and visualize large amounts of data, and with a strong focus on self-service

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Fast Is No Longer Fast Enough


Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning to product lifecycle management (PLM) solutions to help meet growing demands for innovative products while strengthening brands and profitability. Learn why the fashion business and creative processes must be integrated at every step of the product lifecycle to result in breakthrough improvement.

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