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SHL Talent Measurement Spotlight
Organizations today realize that measuring and managing their talent plays a critical role in the growth and success of their business. To this end, they require increasingly sophisticated methodologies and tools to properly assess talent acquisition and mobility—ensuring they have at all times the most qualified individuals in the right positions. See how SHL’s talent measurement technology can help them achieve these goals.

non contact measurement  talent measurement,talent measurement tools,SHL talent measurement,talent measurement technology,talent measurement services,SHL,SHL assessment tools Read More...

Contact Centre Virtualisation
As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer service center business processes.

non contact measurement  Contact Centre Virtualisation Contact Centre Virtualisation Source: EDS Document Type: White Paper Description: As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer Read More...
ERP for the Services Industry (Non-manufacturing) RFI/RFP Template
Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing...
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Documents related to » non contact measurement


Contact Center Buyer's Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

non contact measurement  Contact Center Buyer s Guide Contact Center Buyer s Guide Source: Ziff Davis Document Type: White Paper Description: Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the Read More...
Electrical Efficiency Measurement for Data Centers
Data center electrical efficiency is rarely planned or managed. The unfortunate result is that most data centers waste substantial amounts of electricity. Today, it is both possible and prudent to plan and measure data center efficiency. In addition to reducing electrical consumption, efficiency improvements can bring higher IT power densities. Learn how to describe, measure, and evaluate data center efficiency.

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The Changing Requirements of WAN Optimization
Companies looking to drive greater IT performance will do well to begin their search with Wide Area Network (WAN) optimization, which has evolved into a complete system that provides deep, actionable visibility. Read on to learn how WAN optimization works across the broad range of applications that enterprises use the most, and get pointers for what to look for in a measurement tool in a WAN optimized environment. Read more.

non contact measurement  wan optimization,application performance,wan performance,application performance testing,application performance management,application performance monitoring,application performance tools,application performance tuning,monitor application performance,application performance measurement,wan optimization software,wan optimization vendors,network application performance,open source wan optimization,improve application performance Read More...
Oracle RightNow
Oracle RightNow Feedback Cloud Service is a feedback management software solution that “listens” to the voice of the customer as it becomes available on the Web, across social media, and in contact centers.

non contact measurement  Oracle RightNow Oracle RightNow Oracle RightNow Feedback Cloud Service is a feedback management software solution that “listens” to the voice of the customer as it becomes available on the Web, across social media, and in contact centers. The solution employs targeted feedback capture methodologies, a functionality that engages clients post-service. In addition, it allows for personalized messaging, audience targeting and segmentation, and emotion detection. The reports and dashboards represent Read More...
Dedicated Offshore Outsourcing
IXION provides the following dedicated offshore outsourcing services.Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources.

non contact measurement  Dedicated Offshore Outsourcing Dedicated Offshore Outsourcing IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager Read More...
Case Study: Georg Fischer’s CRM Investment Improves Transparency and Customer Service
Georg Fischer, a global provider of fluid-handling systems, was using a simple database to manage customer contact information. But the company couldn’t effectively track the progress of customer relationships, opportunities, and projects, and so key data was often lost. By implementing an integrated enterprise application, the company now has centralized customer contact information, and improved customer relationships.

non contact measurement  Case Study: Georg Fischer’s CRM Investment Improves Transparency and Customer Service Case Study: Georg Fischer’s CRM Investment Improves Transparency and Customer Service Source: Maximizer Software Document Type: Case Study Description: Georg Fischer, a global provider of fluid-handling systems, was using a simple database to manage customer contact information. But the company couldn’t effectively track the progress of customer relationships, opportunities, and projects, and so key data was often Read More...
Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience
Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information across multiple channels of access, including data stored and used within and outside contact center applications. There are several reasons for this lack of success—in particular the method by which these multichannel contact centers were developed in the first place.

non contact measurement  Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience Source: RightNow Technologies Document Type: White Paper Description: Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information across multiple channels of access, including data stored and used within and outside contact center Read More...
SmarteSoft
Founded in 1999 by Ethan Givoni, SmarteSoft’s functional and performance test products enable non-technical users to develop automated regression and performance test suites without scripting or programming.

non contact measurement  performance test products enable non-technical users to develop automated regression and performance test suites without scripting or programming. SmarteSoft also provides test automation services to help customers with software quality assurance. It is headquartered in Austin, Texas and has offices in New England, California, and the Midwest (US). Read More...
Benefits of Using a Master Data Management System
Master data management (MDM) comprises a set of processes and tools that define and manage the non-transactional data entities of an organization (also called reference data). MDM provides processes for consolidation, quality assurance, and distribution of such data throughout a company to ensure consistency and control in the ongoing maintenance and use of this information. Discover the benefits of an MDM system.

non contact measurement  define and manage the non-transactional data entities of an organization (also called reference data). MDM provides processes for consolidation, quality assurance, and distribution of such data throughout a company to ensure consistency and control in the ongoing maintenance and use of this information. Discover the benefits of an MDM system. Benefits of Using a Master Data Management System style= border-width:0px; />   comments powered by Disqus Related Topics:   Quality Assurance,   Business Read More...

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