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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 norton utilities


Content Technologies releases MIMEsweeper PolicyPlus
The PolicyPlus product contains not only anti-Spam and anti-virus engines, but also provides content filtering.

norton utilities  Systems, Network Associates/McAffee and Norton. BEGINLYX

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Utilities Industry

Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. 

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Documents related to » norton utilities

Trend Virus Control System - A Centralized Approach to Protection


Trend Virus Control System (TVCS) utilizes a web based management console, which allows for administration, configuration and policy enforcement from a central location.

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NEXGEN Asset Management


NEXGEN Asset Management is the industry leading asset management software that combines a robust computer maintenance management system with advanced asset management planning tools. Based on over 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has successfully been implemented globally across multiple industries that include utilities management, facilities management, manufacturing and fleet management. NEXGEN Asset Management software includes a comprehensive asset management program and eliminates the integration of multiple elements.

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Advanced Utility Systems


Advanced Utility Systems Corporation was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Founded by three partners, Advanced quickly emerged as an innovative software provider that today has a client roster of more than 60 utilities.

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Tape Drive Backup Warning


Tape drives and tape drive backups are expensive, time-consuming, and unreliable. Tape drives can cost from $350 to thousands of dollars (and the tapes aren’t free either). Plus, tapes are notoriously failure-prone and vulnerable to environmental degradation—and tape drive installation is expensive. Find out the other reasons why your tape backup system might not be an effective data storage and security strategy.

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CIS Infinity


PDG Group Model 837 CIS Infinity® combines comprehensive functionality, a reliable technology base, and an industry-leading integration strategy to help utilities improve their revenue stream and provide first-rate customer service. CIS Infinity advantages Comprehensive functionality: CIS Infinity has unmatched functionality, which means you can automate repetitive tasks, put paper-based processes online, and improve your revenue stream, all without expensive customization. Easy-to-use interface: CIS Infinity is easy to navigate and use.  This makes training and user adoption faster and easier and ensures that your users will get the most value from our solution as soon as possible. Minimal Programmer Involvement: CIS Infinity was designed from the outset to be easy-to-use for both the user and system administrator.  Because Advanced avoids custom coding in favour of sophisticated configuration tools, implementation is faster, cheaper, and more reliable.

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When Customers Call, and They Will, Will Your IVR Be Ready?


Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method for problem resolution not simply because of preference for other options, but because of problems within the current IVR technology or IVR set-up that a business has implemented. Also examined is IVR solution implementation in specific industries, including fields like health care, utilities, financial services, and retail.

Download the report to learn more about how IVR is a key component of a multi- and omni-channel customer experience strategy, and how understanding today's caller will help direct your IVR strategy and put you on the path to greater customer loyalty.

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AuraPortal


AuraPortal is a global provider of a business process management suite (BPMS), a solution that creates business process workflow execution models without the need for IT programming. Formed in 2001, AuraPortal has a presence in 50 countries and has more than 400 customers (some of them Fortune 500 companies), including Coca-Cola, PepsiCo, Frito-Lay, Toyota, Yamaha, Petroleos Mexicanos (Pemex), Carrefour, ArcelorMittal, Eletrobras, Saras, Royal KPN, Bristol-Myers Squibb, Sodexo, and many government agencies, across several industries: manufacturing and distribution, financial services, professional services, utilities, health care, and federal and local government. AuraPortal has dual headquarters in North America and Europe, as well as offices in Brazil, Colombia, Spain, China, India, Egypt, Romania, and Angola. AuraPortal has more than 100 partners and more than 500 certified AuraPortal consultants distributed worldwide.

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EAI Vendor CrossWorlds Eases Middleware Customization


CrossWorlds Software, an enterprise application integration vendor, is making it easier for customers to acquire components and utilities with specific functionality. The vendor will create a CrossWorlds Exchange site on a subscription basis, for $50,000 per year with additional fees for some components.

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Task Management with Multistage Tracking


One of the biggest challenges a project manager faces is the difficulty of tracking project progress once a project has been started. It can be difficult to keep track of each task and assignment as they are started, completed, or delayed. Fortunately, there are now new tools and methodologies, made available through PSNext 1.6, that help manage projects.

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IFS Glows Amidst The Mid-Market Gloom


By continuing to grow faster than many others, and by even reverting to profits, IFS has been defending the pride of quite beleaguered Tier 2 & 3 applications vendors. However, the bigger vendors will sell their aspirations dearly, and IFS still has a long way to go to achieve full-fledged credibility in the global market.

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