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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 nostro account


24-7 INtouch
24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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iCIMS Announces Google+ Social Applications in Version 12.2


Software-as-a-service (SaaS) talent acquisition software provider iCIMS launches a new version of its Talent Paltform. Release 12.2 includes a new recruitment CRM application—Connect—along with enhanced Social Apply capabilities and new resume-parsing capabilities. Social recruiting is one aspect that version 12.2 aims to improve as candidates can now apply for jobs using their

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Engineering and Environmental Simulation Software for the Mining Industry


Mine evaluation studies, including those that support mine water management or environmental compliance, are rife with challenges. The biggest: to quantitatively evaluate alternative approaches for completing projects, and to identify and manage associated risks. Models must be accurate, and yet still take uncertainty into account. Learn how a simulation tool can you help forecast the behavior of complex mining systems.

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NetSuite Unveils New B2B Customer Center for SuiteCommerce


At SuiteWorld 2014, NetSuite unveils a new business to business Customer Center to boost online commerce, and TEC's P.J. Jakovljevic is there to bring you the details.

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Why Aerospace and Defense Maintenance Needs Mobile MRO


Aerospace and defense (A&D) maintenance and sustainment do not take place in an office, or any other stable environment. Even when software vendors take into account the need for mobile access to software used to maintain and sustain assets in the field, they may not be taking into account the context within which the software is used.

This white paper looks at different ways enterprise software is used to sustain and support military assets. Also examined are different types of mobile access required in different settings, and how enterprise software must evolve accordingly.

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Customer-oriented Banking and Account Origination


A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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Calculating the True Cost of RDBMS Ownership and How Sybase ASE Stacks Up: A Guide for SAP Business Suite Users


This white paper discusses ways in which most user organizations fail to take into account, or even acknowledge, key cost factors as they continually pay for their enterprise database applications. It also contains an exposition of the factors involved in calculating the total cost of ownership (TCO) of a relational database management system (RDBMS).

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Corporate versus Employee-liable


Every company that uses mobile devices as business tools is faced with this dilemma: purchase mobile devices under the corporate account (corporate-liable units [CLU]), or allow employees to purchase their own (employee-liable units [ELU]). To alleviate the management issues, some companies have opted for ELUs. But there is a danger in using ELUs as company business tools. Find out more.

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Arabesque Group


Who is Arabesque?Arabesque was founded in 1993 as the first Microsoft Large Account Reseller dedicated to the local Kuwait market. Since then, it has diversified to become one of the leading solutions companies in the country, specializing in the area of volume software licensing and ePayment solutions. The company has continued to develop and strengthen its relationship with Microsoft as a core business area and in recognition of its achievements received Microsoft's “Best Infrastructure Award” for 1998 for the Middle East region and “Excellence in Customer Satisfaction” Award for year 2000. Corporate VisionThe Arabesque vision is to create business value from technology solutions. A solution is defined as packaging products and services together in such a way as to provide a technological response to a business issue whilst meeting the customer’s perception of value. Therefore, Arabesque is not a distributor or reseller of off-the-shelf hardware or software products. The company actively seeks to establish long-term, committed partnerships with blue chip international vendors in order to provide a broad based portfolio of best-of-class products and services from which to deliver to our customers the benefits of investing in technology. Corporate PhilosophyThe Arabesque business philosophy is to advise customers and to provide them with what they need and not what we can in order to close the sale. Hence our focus on the concept of ‘business value’ or ‘business benefits’ and therefore customer satisfaction. It is this philosophy which keeps our customers coming back time and time again. A key factor in business today is uncertainty. With increasing levels of complexity and widespread ambiguity, customer relationships are like the lighthouse to our ship. Relationships reduce uncertainty by providing a safety net when things are very unclear. If companies listen to their customers, build and maintain strong relationships, they have the opportunity to turn uncertainty into success and create the space for mutual gain! Corporate MissionArabesque’s mission is to help our customers to translate the convergence of the latest technologies into practical business solutions, thereby ensuring maximum return on their investment. In the conduct of its daily business, Arabesque adheres to the following values: Arabesque staff are the company’s partners in success and, as such, are its greatest asset.Arabesque continually strives to foster a motivating working environment, which promotes and stimulates iniative and creativity.Arabesque adapts and evolves our professionalism in line with dynamic market changes in order to serve our customers to the best of our ability.Arabesque conducts business ethically, honestly and with integrity, taking pride in everything we do. Arabesque adopts quality as the guiding principle for everything we do.

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Industry Vertical Alone Does Not Define the Supply Chain


Software vendors are now offering functionality specifically designed for various industries. And when selecting a supply chain planning (SCP) solution, it’s obviously important to take these solutions into account. However, this alone does not guarantee the best-fit solution for your business; it’s equally important to ensure that the solution is designed to address your specific supply chain issues.

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