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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 notebook repair


“It’s a Notebook!” “It’s a Paperweight!” “Wait - It’s Both!”
Some Toshiba notebook buyers got a nasty surprise when they found their Intel CPU had died. Will Toshiba switch from “Intel Inside” to “AMD Instead”?

notebook repair  one of the leading notebook manufacturers for years. This embarrassment will not kill the product line, especially since the fault seems to lie with Intel. Although the foul-up will likely not cause Toshiba to reevaluate its relationship with Intel (euphemism for considering whether to dump Intel), we expect Toshiba (and any other vendors affected) will pay closer attention to products and components they receive from Intel. For Intel, this is the Nth in a string (growing longer all the time) of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology 

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Case Study: Ruckus Wireless


Like all fast-growing companies, Ruckus Wireless needed to continue to innovate quickly, speed products to market, manage costs, and meet quality and regulatory compliance requirements—while ramping up its infrastructure to manage the orders, requests, and relationships resulting from its growth. Ruckus looked for—and found—a solution to help it avoid costly errors related to manual processes. The new solution allows the extended enterprise to view and update product information, and more.

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Navigating Between Service Management Scylla & Charybdis - Part 2


Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

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Intel Faces 820 Chipset Problems (Again)


In the latest round of setbacks to beset Intel’s performance-oriented 820 chipset, the manufacturer announces a recall of nearly a million motherboards shipped in 1999 & 2000.

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Smaller Vendors Can Still Provide Relevant Business Systems Part Four: MRO and Spare Parts Management


Service or spare parts have lately become both a blessing and a curse for many manufacturers.

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New Epicor Vista for the Automotive Aftermarket Released


Epicor continues to vertically enhance the products stemming from its different acquisitions. The vendor has unveiled version 6 of Epicor Vista for the Automotive Aftermarket (from former Activant, not to be confused with Epicor’s legacy Vista/Vantage manufacturing ERP product). This introduces Epicor's Web-based market and category intelligence services solution that enables automotive

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Delivering Information Transparency with Service Parts Optimization


Jabil Global Services, a subsidiary of Jabil Circuit provides repair and warranty solutions to companies in computers, communications, medical equipment. To meet the demand for next day and same day returns, it needed to replace its in-house operations management system with a scalable and robust system. Learn how it used Click Commerce’s reverse logistics and depot repair solutions to manage its advanced exchanges and warehouse fulfillment, and credit receiving processes.

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Maintenance Team at Lakeside Educational Network Keeps Things Running Smoothly for Students Going Through Rough Patches


The maintenance team at the Lakeside Educational Network (LEN) near Philadelphia addresses a diverse set of challenges; not only managing 72,000 square-feet of building space, they must also cut grass and remove snow over a 20-mile radius; conduct inspections and repair a fleet of trucks, cars and vans; and address a host of other tasks. To help manage the depth and breadth of maintenance tasks at LEN, the 15-person team uses a CMMS called Bigfoot CMMS. Among other things, Bigfoot CMMS calls up equipment repair history; automates preventive maintenance schedules; tracks work orders; monitors costs; and aids new building projects.

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PTC Acquires Servigistics - Doubles Up on Its “Product and Service Advantage” Mantra


The recently held PlanetPTC Live 2012 conference espoused the following two mantras – “Systems are Today’s Products” and “Product and Service Advantage.” Look for an exhaustive report from the conference and on PTC’s Winchill PLM (product lifecycle management), Creo CAD (computer aided design), and MKS Integrity application lifecycle management (ALM)/system engineering strategies. Most recently

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External Drive Backup Warning


Backing up critical data on an external drive provides only minimal protection against one type of data loss: hard drive failure and nothing else. External drives are easily damaged, lost, or stolen. Portable drive backups are rarely taken off-site and are insecure, time-consuming, and limited. And when an external drive holding key data no longer works, what will you do? There’s a better way to back up data. Learn more.

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Service Chain Information will Transform the Total Chain


Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle is to manage for outcomes—procure performance rather than parts and people. It requires total business process reorientation from services and maintenance through procurement techniques, as well as the IT platform for integration.

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