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Double Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services
IT systems company Cap Gemini has been dropped from some large contracts and is being sued for allegedly refusing to perform on another.

nothing but trouble  Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services Event Summary An article in the New York Times states that Cap Gemini, an international provider of IT services, has recently been removed from a total of almost $150 million dollars worth of projects. The United States Chamber of Commerce, The United Way and the French Government have all expressed extreme dissatisfaction with Cap Gemini's performance; in at least one of these Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » nothing but trouble


Assessing Deltek’s Ongoing Transformation
Conventional wisdom would imply that a software company that changes its owners and CEO in the same year might be in some kind of trouble or facing stormy

nothing but trouble  In addition, there was nothing sinister in Deltek’s CEO change in late 2012. After a transformational seven-plus years with Deltek, former CEO Kevin Parker left the company under his own volition. Seven-and-a-half years is a nice run at an enterprise software company, and Parker felt that it was the right time for him to step back a bit after accomplishing a lot of the goals he set out to accomplish back in 2005 (plus, he might have begun to miss the US West Coast where he hails from). Deltek’s Read More
Alice (or Allen) in MobileLand
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices

nothing but trouble  and field service has nothing to do with it. So what do they care about the productivity of field service workers? They don't. Their idea of ROI is entirely different. But the human and behavioral characteristics—their people feeling more productive, more in control, and cooler —remain the same. That's what I'm talking about. So, the value of mobile CRM isn't always in the numbers; sometimes it's in how productive a mobile warrior becomes and how he or she feels while carrying the device. In other Read More
PeopleSoft Programs Cause Headaches at Number of Universities
For the students at Northwestern University registration was supposed to be as easy as point and click, however, it turned into crash and burn.

nothing but trouble  cost overruns often have nothing to do with PeopleSoft. For example, Boise State had to change from a three-year implementation plan to a two-year after its unnamed original software provider went bankrupt and it switched to PeopleSoft, she said. Northwestern plans to try online registration again this week for the spring quarter. Dixon said students successfully added and dropped classes online last month, so she's hoping registration will work as well. It'll be time before you can say that we've got Read More
Turmoil in CPU-Land
Intel announces a recall of the barely-shipping 1.13 GHz Pentium III, and AMD announces the head of its PC processor unit is 'leaving to pursue other interests'

nothing but trouble  the chip recall is nothing like Firestone's recent tire recall (relatively few of these CPUs have made it to customers yet), and the furor will die down before long. But, this latest problem, combined with other recent issues (ref. TEC NA Should It Be Renamed 'Unobtainium' ? ), indicate to us that there are still underlying problems in the company. We have hinted before that CEO Craig Barrett might want to look into the situation more closely; we reiterate that suggestion. Frankly, we'd be a little Read More
The Human Capital Management Market-Hot, but also Overpopulated?
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have been noticeable consolidation moves

nothing but trouble  Human Capital Management Market-Hot, but also Overpopulated? Tactical and administrative human resources (HR) management is morphing into strategic human capital management (HCR). In the US, we live in a litigation-happy society that makes any company more likely to be sued by an employee than to be audited by the Internal Revenue Service ( IRS ). US regulatory requirements and corporate governance issues thus certainly vouch for the modestly increased demand for transactional HR systems that provide Read More
BI Market Consolidation Compared to ERP Market Consolidation
The BI market is ripe for consolidation, but not necessarily for the reason of capturing the scarce remaining market share like in the ERP case, but more likely

nothing but trouble  Market Consolidation Compared to ERP Market Consolidation Trend Summary The frantic first week of June that marked an outright internecine war in the ERP space, seems to have been somewhat repeated in the second half of July, but this time in the business intelligence (BI) market. While one could find some elements of similarity (e.g., market share bolstering and cross-selling opportunities) with the ongoing raging consolidation in the overall enterprise applications market (particularly in the mature Read More
VPNs Are Hot, but What Are They?
The Virtual Private Network (VPN) market is exploding. There are many different ideas on what a VPN is, and how to implement them. This article clarifies what

nothing but trouble  Are Hot, but What Are They? Market Overview Market research firms and vendors are predicting that the worldwide market for VPNs will reach, if not exceed, $10 billion by 2003. Conservatives estimate that the growth rate will be 300%, while others predict a growth rate of up to 1000%. To gain a historical perspective, one might consider X.25 to be the forerunner of VPNs. X.25, an early internet packet switching protocol, and once the cornerstone of Internet WAN links, used virtual private circuits on Read More
Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

nothing but trouble  the Small Contact Center Building the Small Contact Center If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Zeacom, the leading provider of Contact Center and Unified Communications (UC) software and services. Source : Zeacom Resources Related to Building the Small Contact Center : Contact Management System (CMS) (Wikipedia) Building the Small Contact Center Contact Centers is also known as : Contact Center Application , Contact Read More
Bridging the IT Talent Gap
Recruiting IT talent to insurance companies has never been easy@but today, demographic pressures make the task of IT staffing even harder, as IT professionals

nothing but trouble   Read More
SAP Posts Solid Q499, but Warns of Q100
On January 24, SAP announced its preliminary year-end results and warned that the costs of its new employee stock option plan and marketing and staff additions

nothing but trouble  Posts Solid Q499, but Warns of Q100 SAP Posts Solid Q499, but Warns of Q100 P.J. Jakovljevic - February 7th, 2000 Event Summary On January 24, SAP announced its preliminary year-end results and warned that its new employee stock option plan and marketing and staff additions for its mySAP.com Internet software system would likely outpace sales in the first quarter of 2000. However, strong fourth quarter 1999 and year-end results announced on the same day gave SAP a very good standing entering the New Read More
Customers Are Ready For Mobile Commerce, But Are Retailers Ready?
Mobile device interfaces can enhance customer engagement by providing services such as pricing information and user review facilities. The upward trend in the

nothing but trouble  Are Ready For Mobile Commerce, But Are Retailers Ready? Mobile device interfaces can enhance customer engagement by providing services such as pricing information and user review facilities. The upward trend in the sale of smartphones further validates the importance of creating retail mobile solutions. By leveraging the potential of mobile commerce, retailers can unify the customer experience across channels and better understand customer behavior through analytics. In this context, retailers Read More
Descartes Evolution Yields Revenue Growth But No Profits
Descartes Systems Group recently announced its financial results for the third quarter ended October 31, 1999. Revenues were $10.5 million, an increase of 7

nothing but trouble  are often involved have nothing to do with software. Success-based pricing is becoming increasingly popular in the enterprise applications market but it is not for everyone. Read More
QAD Pulling through, Patiently but Passionately Part Three: Market Impact
QAD deserves admiration for its protracted innovativeness and endurance as the only assets it could muster as to compensate for limited resources compared to

nothing but trouble  Pulling through, Patiently but Passionately Part Three: Market Impact Market Impact On August 20, QAD Inc. (NASDAQ: QADI), a global provider of collaborative enterprise applications for manufacturing and distributing organizations, reported upbeat financial results for the fiscal 2004 second quarter and six-month period ended July 31, 2003. The improved financial performance has not come without astute moves with regard to product functionality enhancements. These moves include: A partnership with Read More
Who to Blame for Project Failure? Look Up-Not Down, Not Left, Not Right
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled to assign blame. But who really

nothing but trouble  to Blame for Project Failure? Look Up-Not Down, Not Left, Not Right Originally Published - Septembre 20, 2002 Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled to assign blame. But who to blame and how to avoid the same problems in the future? For most enterprises, even admitting they have a failure is difficult. But what is a failure? Failure is not that easy to define. Is it when we fail to meet the original project Read More

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