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Software Functionality Revealed in Detail
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 novell support


Novell
Novell@ (NASDAQ: NOVL) provides infrastructure software and services to tens of thousands of enterprises around the world. The company was formed in 1979 and

novell support  in the 1980s. Currently, Novell offers solutions and support for open source and commercial software on all kinds of platforms and devices. Novell, in embracing the open source movement, delivers expertise in enterprise software and Linux solutions and services to help its customers deploy Linux strategically in the enterprise. The company is headquartered in Massachusetts, USA.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » novell support

Analysis of Novell's Announced Support for Sun's Solaris 8 Operating Environment


We do not see Sun Solaris administrators implementing any Novell NDS package.

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Fenestrae Offers WAP Support for Mobile Data Server


Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server in addition to Microsoft Exchange Integration for messaging.

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AT&T PocketNet Service Goes Wireless With Novell GroupWise


Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving AT&T PocketNet service a potential target market of 70,000,000 users.

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Novell to Play Catch-Up with GroupWise 5.5 Internet Enhancement Pack


Novell is positioning GroupWise to compete head to head with Lotus Notes and Microsoft Exchange by enhancing its Internet and administrative functionality.

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What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

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Compaq Partners with Red Hat in Linux Support Deal


Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

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Social Media as a Customer Support Channel: Best Practices


So far, most enterprises have only addressed the opportunities for using social media in marketing. They have adapted their marketing strategies to benefit from the new revenue and branding opportunities provided by social media.

But in order to create a cohesive customer experience strategy and connect data across departments, enterprises need to include social media response in their customer service function. Agents should be empowered to handle interactions in social media, and to escalate to other channels where necessary.

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No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice


Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice of what the market leader is trying to do with this middle-of-the-road support option.

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Managing Platform Transition from Novell NetWare to Microsoft Windows


Novell has made it clear to its NetWare customers that they must begin planning for transition. However, there is no guarantee that its customers will stay the Novell course. Few observers would disagree that many of those transitioning from NetWare will be moving to Microsoft. But operating system platform changes are no picnic—even in the most standard of environments.

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What Are the Support and Maintenance Options?


Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

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