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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 numbered raffle tickets


The Basics of Quote-to-order Systems
Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what

numbered raffle tickets  products (called widgets ) are numbered for manufacturers and distributors that want to compete on value, and thus strive for higher profit margins. Certainly, the demand for some catalog-based items that are mass produced (in high-quantity production characterized by specialized equipment and labor) in a make-to-stock (MTS) fashion will never die out completely. However, those manufacturers will be forced to compete on price and on their supply chain effectiveness (particularly on delivery processes),

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

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ERP and WMS Co-Existence: When System Worlds Collide


You are currently using enterprise resource planning (ERP) software. You want to improve your warehouse management and operations and are considering a warehouse management system (WMS) solution. However, there is significant overlap between ERP software and a WMS regarding inventory-related functionality. Read on to learn about some of the considerations and decisions that need to be made to ensure that the maximum benefits are obtained from each software solution.

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A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

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Solidcore Systems, Inc.


Solidcore is a leading provider of change control for critical systems. Solidcore's S3 Control Software is the industry's first and only solution to automate the enforcement of change management policies. Solidcore automatically reconciles infrastructure changes against change tickets, and provides real-time change auditing so enterprises can measure the effectiveness of change management processes and policies.

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Five Ways to Positively Impact Customer Retention and Business Operations


Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

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TEC's Industry News Watch: This Week in Enterprise Software News


SOFTWARE SELECTIONS AND GO-LIVESU.S. Army selects HP for enterprise cloud computing services Cloud computing "HP was selected by the U.S Army to provide the Department of Defense and other agencies with cloud computing services. This contract includes private cloud services as well as mobile and data center management. This is an important step for HP and cloud computing providers in order to

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Progress Software Revs Up to Higher RPM via Savvion - Part 2


Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a large leap into the business process management (BPM) space, from which has been notably absent. The article asserted that Savvion BusinessManager 7.5 [evaluate this product] is one of the most mature BPM suites in the

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Top 10 Supply Chain Technology Trends


You can’t pick up a business or IT magazine today without seeing numerous articles about the growth of mobile and wireless technologies. Why are these technologies so trendy? The answer is simple: developments in mobile computing, wireless communication, bar codes, and other data collection and communications technologies help businesses extend visibility and control over the operations that really matter to them.

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Vertical Solutions Inc.-All About Field Service: Part One


Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are

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The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure


Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually performs the Demarc extension. This confusion can lead to finger pointing and eventually a bad reputation for those involved. Understand the issues surrounding the Demarc extension and how they can be resolved from the very beginning.

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