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Software Functionality Revealed in Detail
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 numbered tickets


The Basics of Quote-to-order Systems
Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what

numbered tickets  products (called widgets ) are numbered for manufacturers and distributors that want to compete on value, and thus strive for higher profit margins. Certainly, the demand for some catalog-based items that are mass produced (in high-quantity production characterized by specialized equipment and labor) in a make-to-stock (MTS) fashion will never die out completely. However, those manufacturers will be forced to compete on price and on their supply chain effectiveness (particularly on delivery processes),

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Application Portfolio Management: Delivering Improved Functionality


Today’s technology and application leaders are pressured to deliver functionality that drives efficiency, innovation, and growth—while reducing costs. As a result, technology and application portfolio management (APM) are top business priorities. Learn about a framework for implementing an APM program that can enable your company to monitor and analyze the impact of application changes and reduce portfolio complexity.

numbered tickets  Portfolio Management: Delivering Improved Functionality Without a clear view of application performance, controlling costs and improving ROI is difficult. APM is one of the best tools for evaluating, balancing, and enhancing the value of application portfolios and supporting fact-based decision-making. Source: Lionbridge Technologies Resources Related to Application Portfolio Management: Delivering Improved Functionality : Application Portfolio Management (Wikipedia) Application Portfolio Read More

Intel Small Server Market


Who are the key players in the market segment of Intel small servers? What are the strengths and weaknesses of each, and when is one more appropriate than another?

numbered tickets  in the U.S. are numbered. In short, we expect little market impact from any of these vendors. BOTTOM LINE Market Predictions We expect this market to grow at a 20%-25% annual rate over the next three-five years. This market is slightly less susceptible to the forces that have given rise to such new segments as server appliances. Companies and workgroups will continue to need general purpose computing; server appliances are aimed more at the larger GP servers, where a customer is paying for computing Read More

Case Study: Metrolina Greenhouses


For years, Sage MAS 90 ERP served Metrolina Greenhouses well as its accounting and distribution solution. But continued growth and expansion led it to seek a comprehensive warehouse management solution (WMS), to incorporate materials requirement planning (MRP) procedures and radio frequency identification (RFID) for better planning and control. Metrolina discovered Sage MAS 500 had the MRP software it needed. Learn more.

numbered tickets  Study: Metrolina Greenhouses Customer Success Sage MAS 500 ERP Supports Growth for Metrolina Greenhouses If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage provides business software, services and support to small and medium sized businesses. Whilst our heritage is in the small business market we also have the experience and expertise to meet the needs of specific industries and larger organisations. Source : Sage Resources Relat Read More

Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 3


Part 1 of this series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009, the product grew notably and surpassed one million licensed users. Microsoft’s customer relationship management (CRM) offering has become attractive to companies

numbered tickets  Dynamics CRM: Much More Than Meets the Eye - Part 3 Part 1 of this series  discussed the current upbeat state of affairs of  Microsoft Dynamics CRM , as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009, the product grew notably and surpassed one million licensed users. Microsoft’s  customer relationship management (CRM)  offering has become attractive to companies of all sizes, in part due to its multiple deployment Read More

PROMYS


PROMYS PSA includes modules for - CRM, opportunities, and quoting; - order fulfillment, purchasing, inventory, and invoicing; - project management, project assignments, time sheets and expenses; - service management, help desk, and support contracts; and - customer and subcontractor self-service portals. PROMYS service management functionality helps answer questions such as: - Why aren’t my field resources more billable? - Which active projects are in trouble against their cost budget? - Are my service contracts profitable? - Have I billed for everything and accounted for all costs? - Are we maximizing revenue and margin on all sales opportunities? PROMYS provides functionality for - help desk trouble tickets, color coding, and escalations; - resource calendar visibility into all resources and current availability; - automatic work order notifications and integration with Outlook calendars; - customer self-service portal, - resource forecasting by specific skill set and certifications; - tracking for service contacts, service levels, customer serial numbers, and third-party service agreements; and - tracking for labor utilization to reduce un-billable hours. As part of the PROMYS enterprise business software suite, the PROMYS CRM module links seamlessly with the order fulfillment, project management, service management, and help desk modules to track customer quotes, projects, assets, change orders, return material authorizations (RMAs), and returns affecting equipment under service contract. PROMYS also keeps track of block time accrual accounts, invoicing, and service contract renewal. More than effective PSA software, PROMYS provides the Web-based PSA functionality service organizations need to forecast resources effectively, deliver projects on time and on budget, respond quickly to customer service issues, and maximize service contract profitability.    

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The Power of Knowledge -- Knowledge is Power (Part 2)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been offered by Servigistics. Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM, is designed to meet the requirements of the technical

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A Suggested Workflow to Complement Issue Management Systems


When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky manual methods gracefully automated. As a result, information and knowledge would be diligently arranged in databases and easily searched, found, and accessed. Let’s imagine, for instance, a customer relationship management (CRM) system and

numbered tickets  Suggested Workflow to Complement Issue Management Systems When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky manual methods gracefully automated. As a result, information and knowledge would be diligently arranged in databases and easily searched, found, and accessed. Let’s imagine, for instance, a customer relationship management (CRM) system and further look at its issue management component. What Read More

Netvibes MisoData-Curing the Big Data Hangover


At the recently held E2 Conference in Boston, Netvibes launched MisoData as a way to chart, automate, and compare any internal or external data and reports for real-time business insight—by simply dragging and dropping them onto an iPad, iPhone, Android, Blackberry, or desktop browser. Netvibes (now part of Dassault Systèmes) is a provider of dashboard intelligence, used by Fortune 500 brands

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How Midsize Businesses Can Reduce Costs, Secure Data, and Ensure Compliance with an Identity Management Program


A strong identity management platform plays dual roles: gatekeeper and guardian of business intelligence (BI) and data. Midsize businesses can’t operate effectively without the ability to control access to their networks and business systems. And, many midsize companies must report on this information for compliance purposes. Learn about the factors driving midsize companies toward stronger identity management systems.

numbered tickets  Midsize Businesses Can Reduce Costs, Secure Data, and Ensure Compliance with an Identity Management Program How Midsize Businesses Can Reduce Costs, Secure Data, and Ensure Compliance with an Identity Management Program If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oracle has been helping customers like you manage your business systems and information with reliable, secure, and integrated technologies. Source : Oracle Resources Read More

Drug Pedigree Guidelines and How Software Can Help


Drug manufacturers and retailers are tightening their data collection and reporting processes to meet new US Food and Drug Administration (USFDA) guidelines. But which software offerings are best placed to help drug manufacturers comply with the new guidelines?

numbered tickets  Pedigree Guidelines and How Software Can Help This is a modified version of the article originally published July 19, 2006. Counterfeit and adulterated drugs are an increasing problem, particularly in the United States. Not only do these activities strip profits from legitimate drug manufacturers, but they can also pose a health risk to the consumer. As a result, the US Food and Drug Administration (FDA) has issued guidelines covering cradle-to-grave tracking requirements that pharmaceutical Read More

Top 10 Supply Chain Technology Trends


You can’t pick up a business or IT magazine today without seeing numerous articles about the growth of mobile and wireless technologies. Why are these technologies so trendy? The answer is simple: developments in mobile computing, wireless communication, bar codes, and other data collection and communications technologies help businesses extend visibility and control over the operations that really matter to them.

numbered tickets  supply chain,business supply chain,improve supply chain,managing supply chain,retail supply chain,strategic supply chain,strategic supply chain management,supply chain analysis,supply chain automation,supply chain best practices Read More

Exact Software--Working Diligently Towards the "One Exact" Synergy Part Six: Challenges and User Recommendations


The current market trend is towards vendors that can provide comprehensive solutions for small and medium sized enterprises (SME) with a justifiable return on investment (ROI), and Exact seems to have a fair shot at making a mark.

numbered tickets  which at one stage numbered over 400 and whose current numbers have dwindled to 130. Leveraging VARs has often proven to be advantageous in keeping costs down for vendors targeting SMEs and selling through partners requires a higher quality of product support and accompanying documentation. However, Exact has seemingly decided to weed out resellers that have not been fully committed to or have been serious about selling its product portfolio. For example, the imposition of a $12,500 (USD) annual fee for Read More

Talent (Human Capital) Management and Sports? Sign Me Up, Please! - Part 3


Part 1 of this blog series introduced and analyzed some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital management (HCM), while Part 2 provided some definitions of these two software categories' respective scopes. No Laughing Matter, Indeed The discussion so far has ascertained that talent management, as a strategy, requires

numbered tickets  (Human Capital) Management and Sports? Sign Me Up, Please! - Part 3 Part 1 of this blog series introduced and analyzed some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital management (HCM), while Part 2 provided some definitions of these two software categories' respective scopes. No Laughing Matter, Indeed The discussion so far has ascertained that talent management , as a strategy, requires both appropriate systems and an Read More

Modern ERP Processes Behind Historic Scotch Whisky


The whisky industry is an example of a process industry where it is impossible to accurately predict demand for the final product. Goods stocked must also be meticulously accounted for, in both intermediate (partially finished) and bulk forms.

numbered tickets  a number of consecutively numbered casks containing spirit of the same make, bond year, and filling location. The product records the changing value of each parcel, and manages the casks to ensure an average wood cost (the cost of the spirit inventoried in wooden casks), via the functionality that supports the storage of parcels, cost accrual management, and wood inventory management. Inter-distillery Trade Adds to the Challenges Moreover, blends can be produced by combining up to 30 different malts of Read More