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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 nursing home billing


Customer Care & Billing RFI/RFP Template
General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial

nursing home billing  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Micropayments Rise Again


eCharge, whose previous initiative was a service that would allow consumers to charge purchases to their phone bill, will announce a new charging and billing system that is completely Internet based.

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At Least Your Boss Can't Read Your Home E-mail, Right? Wrong!


A lower-court judge in St. Paul granted a subpoena to Northwest Airlines allowing them the search the home computers of employees for evidence of allegedly illegal union activities.

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How to Increase Profits with Timesheet Software


To manage any resource, one must first see it clearly by tracking it carefully. Hence, time tracking should be a fundamental part of any business. Certainly, every business already tracks time at some level—even if only for payroll. The most successful businesses, however, understand that time tracking is a core business process, and they use that process to best advantage.

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FinancialForce Billing


FinancialForce Billing™ manages the entire order to cash process, all within the Salesforce Platform. FinancialForce Billing generates invoices directly from the data already prepared on the Salesforce Platform, for streamlined and error-free billing, improving cash flow.

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Telco Charged with Trickery on Technology


Bell Atlantic is charged with failing to fulfill promises to bring DSL and other high-speed Internet access to the home.

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What Is Interconnect Billing?


When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration.

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Calculating Utilization in a Services Company


Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

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IQMS Case Study: Plastics Components Inc. Leads Global Competition At Home With EnterpriseIQ


Founded in 1989, Plastic Components, Inc. (PCI) uses complete process automation to keep costs low and quality high. To support this vision, PCI adopted lean manufacturing principles, such as staffing for efficiency, investing in quality equipment and support systems, and pursuing process improvements. In 2002, with these goals in mind, PCI sought to replace its multiple databases and software packages.

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FinancialForce.com Expands into a Much Broader Cloud Suite


Founded in 2009 as a joint venture between UNIT4 and salesforce.com and built on the Salesforce Platform, FinancialForce.com’s accounting, billing, professional services automation (PSA), and revenue recognition apps have been eliminating barriers and inefficiencies between the front- and back-office to help companies grow their top and bottom line.  During the Dreamforce 2013 conference, the

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