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The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

o part 12  to regain keyboard input. O   ODBC - Open DataBase Connectivity . This is a standard protocol that is used to run queries against databases that are not natively supported (supported directly, with their own language) by an application. Most databases support ODBC connections to front-end tools, in addition to supporting specific applications natively. ODS - Operational Data Store . Part of the data warehouse; fed with scores, behaviors, and clusters in near real-time, to be able to react live to Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » o part 12


Top 10 Reasons For Having A Project Kickoff - Part II
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don’t

o part 12  10 Reasons For Having A Project Kickoff - Part II Top 10 Reasons For Having A Project Kickoff - Part II Featured Author - Joseph J. Strub - January 1, 2004 Introduction You are about to embark on an important project. Perhaps the project is implementing an ERP package, getting critical applications ready for the busy season, or setting up a warehouse and inventory for radio frequency operations. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Read More...
SouthWare Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview
SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true business management system

o part 12  Users can assign their own part numbers or the system will automatically generate part numbers to fit the row and column combinations. The system will also generate different price multipliers per row or per column. Marketing Catalogs : This feature allows users to group items into logical categories that can then be used to improve lookup speed, create logical ordering systems on web sites, or to improve inquiries. As an example, users can post items on web sites using multiple categories (e.g. coats / Read More...
3M Wraps Up HighJump, While Retalix Shops OMI International Part One: Recent Events
It appears that instead of a direct intra-market consolidation, some smaller, but profitable, undercapitalized, and undervalued warehouse management and supply

o part 12  HighJump, While Retalix Shops OMI International Part One: Recent Events Event Summary The consolidation within the warehouse management systems (WMS) and supply chain execution (SCE) market, which has long been predicted by certain pundits who also explain the various reasons why it has never taken place, seems to have taken another route very recently. Namely, instead of a direct intra-market consolidation, some tormented public SCE/WMS vendors or smaller, but profitable, undercapitalized, and Read More...
Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

o part 12  management Payroll processing Training o Recruiting Records management Supply chain management and logistics Physical material control activities Inbound transportation Customs brokerage Warehousing Outbound transportation IT-based supply chain services Order management Warehouse management/inventory management Event management Freight forwarding Transportation management Other areas that are emerging in the BPO space include: Engineering/design Drafting services Design digitization (paper to CAD) Design Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

o part 12  being a late adopter of a sort , in part for not immediately jumping onto the  social media  bandwagon. In particular, my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud )  was tepid. To be frank, Marc Benioff, salesforce.com ’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he  introduced Chatter at the Dreamforce 2009 conference . However, a few months have passed and this period has helped salesforce.com craft a much clearer message. Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

o part 12  (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3 Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision ) product. In  late 2008, at the European Microsoft Convergence user conference , attendees saw the sixth major release of the product, dubbed Microsoft Dynamics NAV 2009 . The product’s subsequent launch in the US was in February 2009 (the replay can be seen here ). But rather than merely reciting the enhancements from Read More...
Taking Stock of TAKE Supply Chain Solutions - Part 3
Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The parent TAKE Solutions is a global

o part 12  Stock of TAKE Supply Chain Solutions - Part 3 Part 1 of this blog series introduced TAKE Supply Chain , a  supply chain management (SCM)  division of TAKE Solutions, Ltd. The parent TAKE Solutions is a global technology solutions and service provider, which focuses on two principal business areas – life sciences and SCM ( the company is listed on the Indian Stock Exchange ) . My first post described TAKE Supply Chain’s genesis since its inception in 1994 as BPA Solutions , through its ClearOrb Read More...
Compiere ERP Becomes Part of Consona
In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere.

o part 12  ERP Becomes Part of Consona In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere . Compiere started back in 1999. One of its founders explained to me that the company's business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was Compiere's partners. So Compiere focused on providing second-level support to their Read More...
Optiant Going to a (Much) Better Place: Logility - Part 2
Part 1 of this series analyzed the late-March acquisition of long struggling inventory optimization (IO) provider Optiant by long well-performing supply chain

o part 12  Going to a (Much) Better Place: Logility - Part 2 Part 1 of this series analyzed the late-March acquisition of long struggling  inventory  optimization (IO) provider Optiant by long well-performing  supply chain management (SCM)  provider Logility . The blog post then discussed Logility’s acquisition history to set the stage for the current offerings that Optiant will join. The 2004 acquisition of Demand Management, Inc. (DMI) and its Demand Solutions brand was particularly valuable as it Read More...
SaaSy Discussions (Part I)
Much has been said and written lately, on TEC's web site as well as on many other peer sites, about the on-demand deployment model, especially about multi

o part 12  to feature modern service oriented architecture (SOA) infrastructure to enable processes to extend across enterprise boundaries and to support easy integration using extensible markup language (XML)/web services standards. Part Ia of this blog post will continue with Consona's concrete CRM portfolio that enables TCM, and will conclude with a well-known manufacturing ERP vendor's approach to software deployment. In the meantime, your comments with regard to the opinions and assertions expressed thus far Read More...
Optiant Going to a (Much) Better Place: Logility - Part 3
Part 1 of this series analyzed the late-March acquisition of long-struggling inventory optimization (IO) provider Optiant by long well-performing supply chain

o part 12  for the upper end of the market. The final part of this blog series now continues with the analysis of the Logility Voyager Solutions suite and analyzes how Optiant might fit in. As depicted in Figure 1 below, Logility Voyager is a set of both SCP and supply chain execution (SCE) solutions, which is a comprehensive solution rarely offered in the market (even by much larger SCM providers). Supply Chain Planning This set of modules within Logility Voyager Solutions optimizes material, inventory, Read More...

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