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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 office desk


So, You’re Considering a Paperless Office?
The concept of the paperless office has been around for many years, but only recently has this concept been turned into reality. This article analyzes the

office desk  Myth of the Paperless Office , there are four main reasons why paper is so desirable: Paper documents are easy to navigate through. Paper facilitates the cross-referencing of multiple documents. Writing down notes is exceptionally easy to do on paper. Switching between reading and writing is simple to do with paper. Think about the last time you casually browsed through a magazine while at the grocery store or library. We take for granted the ability to pick up a magazine or book and quickly flip through

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Front-to-back-office Integration: Improving Your Customer Life Cycle Management


Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions—meaning, customer data cannot be shared effectively and companies are prone to errors, delays, and needless paperwork. In the long run, this negatively impacts overall customer satisfaction in small to medium businesses (SMBS). Learn how front-to-back-office integration can help you address these issues.

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Checklist: Adding Up the Return on IP Telephony Investments


Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn’t make it easy to figure out the ROI—because the benefits of IP private branch exchange (PBX) aren’t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.

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Sunny Malta as an Nearshore IT Outsourcing Location


Enterprises, largely based in the US, UK, Japan, and Austraila, are turning to offshoring as a way to minimize costs. The biggest offshoring region is currently India; however, the logistics and costs of outsourcing to this region has caused enterprises to look to other areas, such as Malta. Malta is a promising nearshore IT outsourcing location because of its geography, investment in IT, and capability.

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Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market


Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider model can be a very attractive offering.

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HCIMS - Help Desk RFI/RFP Template


Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

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Revionics Opens New Office in Austin, Texas


Apparently, retailers are now aggressively adopting demand-based science and optimization technology to personalize and localize pricing, promotions, assortments, and space. Revionics seems to be benefiting from this trend. This is a greenfield opportunity as most retailers today are still using pesky spreadsheets or basic planning tools. With that being said, there is always competition, such as

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Integrating Mobile Phones with Your Business Phone System


Vendors offer a variety of ways to overcome many inconveniences by integrating mobile phones with office systems. Mobile integration isn’t as much product or technology of its own, however, as a range of capabilities built into phone systems and services themselves. Small to midsized businesses (SMBs) looking for mobile integration should focus on understanding what features are available and what they can do.

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Microsoft Office 2000 SR-1 Adds Dysfunction to the Windows Family


Once upon a time, Microsoft products could only be used after the first service pack was released. With Microsoft Office 2000 SR-1, Redmond sets out to prove that the second service pack’s the charm, now.

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Microsoft Office Professional Plus 2007 Product Guide


To address the needs of customers as well as emerging workplace trends, Microsoft focused the design of Microsoft Office Professional Plus 2007 around four key goals. They are: working more efficiently with better results, collaborating with others across boundaries, making better use of information, and streamlining processes and controlling content. These goals correspond to long-term investment areas that Microsoft began with Microsoft Office 2003 and continues to focus on today.

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Product Information Management (PIM) RFI/RFP Template


Integration with Back-Office Systems, Product Information Repository, Data Distribution and Synchronization, Employee Productivity, Application Technology

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