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Who’s Got the Better Windows Office Suite? Corel or Microsoft?
There is no one correct answer, both desktop office suites excel in specific areas and pale in others. The contents of this note target the generic corporate

office telephone  web support, including an office software update page, a heavily production-tested and experienced support system via telephone (albeit 80% outsourced) and onsite support when entirely necessary. Corel offers web support but it pales in comparison to Microsoft's site in terms of content and navigability. Corel's telephone and onsite support offers trained professionals for both on and off site support, none of which is outsourced.   Conclusions: Microsoft's Office 2000 has been shown as the winner, but Read More...
ERP for Services (Non-manufacturing) ICS
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » office telephone


The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

office telephone  in a hotel. The office telephone number can become truly portable. And the coming advancements in fixed mobile convergence and IP multimedia subsystems (IMS) will couple service more tightly to the remote worker than was ever before possible. When evaluating systems, it's easy to fall into the feature/function trap. Vendor selections are often made based on features and functions, with cost comparisons driving final decisions. For your workers, it isn't just about the features that exist, but how they Read More...
Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
The days of telephone switchboard operators are long gone. In today@s electronic age, through private branch exchange (PBX) technology, operators have been

office telephone  tied up at the office or will be fielding a lengthy important phone call and just can't get to any other customers. Instead of losing those customers' business or having a receptionist take a message and forget to give it to you, voice mail allows that customer to record a message that you can check at a later time from any remote location. When setting up your system, however, it is important to consider whether the same voice mail message is appropriate for every caller. Would it serve your company Read More...
PBX Buyer’s Guide
Private branch exchange (PBX) is a business telephone exchange for a specific business or office, rather than a system operated by an external carrier or

office telephone  a specific business or office, rather than a system operated by an external carrier or telephone company. If you are interested in purchasing a PBX phone system, this guide will help you understand the features of a PBX system, give you an idea of the different kinds of PBX systems there are, and how to find the best one for your business. Read More...
Internet-based Phone Service for Small to Midsize Companies
Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of

office telephone  the budget. Packet8 Virtual Office eliminates large long-distance telephone costs for intra-organization calling. For the small and medium-sized business organization, the choice is clear: Packet8 Virtual Office. To order Packet8 Virtual Office and start saving money on VoIP phone service, please call 1-888-898-8733 or visit http://packet8.net/about/Virtual_Office.asp Footnotes: [1] TIA Online, P.A. Release 06-19/02.27.06, February 27, 2006, www.tiaonline.org/business/ Read More...
Mid-market ERP Vendors Leveraging (and Occasionally Outdoing) Microsoft’s “Plumbing” - Part 1
My recent blog post on what 2010 might have meant to Microsoft’s business solutions reflected on the highly publicized mid-2010 launch of Microsoft Office 2010,

office telephone  mid-2010 launch of Microsoft Office 2010 , SharePoint Server 2010 , and Visio 2010 . For the hundreds of thousands of people around the world who use some combination of one or more of Microsoft Dynamics ERP products, Microsoft Dynamics CRM , Microsoft Office, and Microsoft SharePoint Server to run their businesses, that announcement has provided opportunities for increased business productivity. The article then analyzed the current state of affairs at Microsoft Dynamics, which also included some Read More...
Case Study: Field Services Application Supports Fast Growth and Customer Demand
HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address

office telephone  The company realized its back-office solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations. Learn how HSB implemented a mobile, Internet-based solution that increased the speed of service delivery and maintenance operations by 50 percent. Read More...
SalesLogix Product Strategy and Vision
A customer relationship management (CRM) solution can enhance your overall business performance by integrating your front- and back-office activities, now and

office telephone  integrating your front- and back-office activities, now and in the future. There are five key considerations involved in an effective CRM implementation. The first is the quality of your customer and business data. Secondly, it’s important to maximize user adoption. Learn about the other three and how you stand to benefit. Read More...
Remedy Welcomes You To Your New Office. Now Get To Work!
At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the

office telephone  you to have your office moved? How much would you give if, as a hiring manager, you could reduce the administrative headache of launching a new employee, or of moving a group, by fifty or sixty percent? Add these together and multiply by the number of new or moved employees. Even if the value doesn't quite satisfy ROI requirements, it will be clear that investigating SetUp@Work is the humane thing to do for the other people in your company. We believe that existing Remedy customers will have no trouble Read More...
SAP Business All-in-One: ERP for School Districts Competitor Analysis Report
The ERP knowledge base for K-12 school districts and municipalities focuses on back-office functionality, including financials, human resources (HR), and

office telephone  and municipalities focuses on back-office functionality, including financials, human resources (HR), and payroll. It covers important functionality for employee self-service activities, purchasing management, and inventory management. Read More...
How to Integrate Front- and Back-office Applications for SMBs
For customer relationship management (CRM) to work effectively, departments within an organization must communicate and have access to centralized information

office telephone  to Integrate Front- and Back-office Applications for SMBs For customer relationship management (CRM) to work effectively, departments within an organization must communicate and have access to centralized information. But integrating front- and back-office applications shouldn’t involve compromise. Learn how to automate sales and CRM with accounting systems, with key pointers in planning your integration project. And find out how to boost your CRM return on investment (ROI). Read More...
Back Office and Operations
Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the

office telephone  Office and Operations Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer

office telephone  manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. Read More...
The Paperless Office: Accepting Digitized Data
Of the many industries that are attempting to go paperless, the insurance industry has been on the leading edge of a completely digital environment. For

office telephone  realities of a paperless office environment, and how your company can take steps to become paperless. Read More...
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