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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 office telephones


A VoIP Primer-Everything You Need to Know about VoIP
Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know

office telephones  telephone line in an office must terminate on a port. Modern electronic PBXs or POPs are built with a fixed number of ports per computer card (typically, 32). One would use port numbers to determine the number of desk sets. Sizing a phone system requires a certain expertise. It starts with the evaluation of number of concurrent calls during prime time, line utilization level (minutes per hour for all phones averaged), impact of lost calls, and of course, costs. Note that a 32-port phone system can have

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » office telephones

IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

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Why Service Matters: Enterprise Solutions, Market Differentiation, and IQMS


While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive one-source delivery and services and implementation methodology as its differentiating trait.

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Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

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Panasonic Selects Brooktrout for Voice Messaging Platform


Through a strategic partnership with Brooktrout Technologies, Panasonic has acquired the necessary voice and fax technologies to saturate the market with competitively priced, unified messaging products that will strongly challenge Lucent Technologies Octel Messenger system.

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Retalix


Within the store, Retalix provides a tightly integrated suite of products that include point of sale (POS), fuel, back-office, vendor receiving, loyalty program, self-service checkout, wireless hand-held solutions, and Web-based reporting functionality. At the headquarters, Retalix provides host functionality for grocery retailers to manage and gain insight into price and item management, with the ability to develop and deliver targeted customer promotions. In the Warehouse, Retalix provides a feature-rich inbound and outbound solution with voice-picking capabilities.  

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HROffice


In 1994 a benefits administration expert and two former Microsoft employees founded Ascentis and created the company’s flagship HRIS product - HROffice. Today, the HROffice product line automates HR and benefits processes for more than 1,300 small and mid-sized organizations nationwide. Located in Bellevue, Wa., Ascentis was founded with the vision of providing comprehensive, easy-to-use solutions for employee benefit and human resources information management. These solutions are designed to be connected throughout the enterprise, serving managers, employees and external vendors of benefit and payroll services. A Microsoft Gold Certified Partner, Ascentis' recently earned Microsoft SQL Server 2005 Front Runner status from Microsoft Corp. The company continues to invest in the latest technology advancements that support the security and stability of HROffice. HROffice is an easy-to-use, wizard-driven HR management system that automates critical functions such as benefits management, payroll connectivity, workflow automation and the hiring process. HROffice also features COBRA administration, FMLA tracking, and supports automated employee correspondence. With the addition of Employee Self-Service, HROffice connects employees to their personal information, to HR, to benefit providers and to payroll. Giving employees access to this information reduces HR call volumes and frees HR for more strategic initiatives. HROffice delivers a comprehensive and paperless HR management environment supported by the latest Microsoft technologies.

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Integrated Innovation: Microsoft Dynamics GP and Microsoft Office


Having the right information in the right place at the right time is critical to the success of any business, but it can be difficult to achieve if you’re not using the right software tools. Together, Microsoft Dynamics GP and Microsoft Office form a tool that connects information with people—as well as with the processes organizations use every day.

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Global Software Aspirations


Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the aim of providing customers a consistent level of service.

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Advanced Front Office Lean with Business Modeler Software


When part of an enterprise software environment, business modeler software can reduce training costs, prevent errors, and minimize non-value added work. And if properly integrated, it can be both a tool for senior management and for hands-on system users.

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Is Your Organization Infested with Office Politics? You Can Still Choose the Right Software


We wrote previously on the jerk effect and how it can sabotage your software selection project. But that's not the only thing that can turn your selection project into a sinkhole (in fact | the list of things that can | is quite long). Office politics can wreck IT projects too. You'll know this if you've ever had to work in a highly politicized workplace. According to Lawrence

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