Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service Providers (ASPs). We express our views in this regard.
Software’s CRM and ASP Moves - Wise, Bold, Injudicious, Enforced, or Something Else? Event Summary On April 10, Siebel Systems, Inc., the world's leading supplier of CRM software, and Lawson Software, the supplier of Internet-enabled enterprise applications, announced a global distribution agreement in which Lawson will integrate and sell its new line of enterprise applications with Siebel's comprehensive suite of eBusiness applications for sales, marketing, and customer service. Lawson's