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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 old age travel insurance


An Interview with Shoshana Zuboff and James Maxmin
Many corporations have failed the customer; they focus on transactions, rather than customers. Ann Grackin recently talked to Shoshana Zuboff and James Maxmin

old age travel insurance  to pump up the old model. In commodity hell, you have essentially backed again into an organization space—organizational narcissism. Support is more about the relationship—it's not just the toaster. That's not enough for the customer. And it's not enough for the firms either. They no longer generate enough margins. If it doesn't work for me (the customer), then ultimately it won't work for you (the service/product provider), because I won't pay. Fractured relationships mean no pay. Another point is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets Software Evaluation Report

This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. 

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If you’ve worked for more than one manufacturing company, you know that each one is different. Different processes, systems, problems—all these variations mean you need a system tailored to your needs. And with so many available solutions, you could spend months looking at demos, and still not find it. However, you can start by asking yourself eight simple questions.

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CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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Microsoft Business Network (MBN)--Coming of Age? Part Three: Challenges and Competition


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Feds Buckle Down on Customer Information Security


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Secure Analytics: Maximizing Data Quality and Minimizing Risk for Banking and Insurance Firms


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Certify conducted a survey asking businesses how they currently manage their travel and expenses and whether they are considering changes to their current system. This infographic illustrates the survey responses. The data was collected in February 2014, and included responses from finance professionals and chief financial officers (CFOs) for small, midsize, and large enterprise businesses based in North America.

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Certify Cloud T&E Solution Joins Kronos Workforce Ready Marketplace


Kronos has announced the addition of Certify, a cloud-based travel and expense (T&E) management solution, to its Workforce Ready Marketplace. Certify is the only expense management solution that Kronos currently offers via the Workforce Ready Marketplace.

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InsFocus Releases Version 2.0 of BI Solution for Insurance


The Israeli software provider InsFocus Systems, producer of Insfocus Plus, a business intelligence (BI) solution targeted at the insurance industry, has recently released version 2.0 of its BI application, which includes several enhancements, with special emphasis on the Web. Among the features of this version is the new InsFocus BI Web user interface. The Web viewer and user

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CDC Software + Consona = Aptean (Or: New Bottles for Old Wines)


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SAP Cloud for Travel: A Newcomer Market Challenger


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