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Mzinga's OmniSocial Engaged Continues the Social Business Platform Series
Mzinga has announced the release of OmniSocial Engaged—a social business platform that envisions fruitful interactions between organizations and their clients

omnisocial  s OmniSocial Engaged Continues the Social Business Platform Series Mzinga has announced the release of OmniSocial Engaged—a social business platform that envisions fruitful interactions between organizations and their clients. The platform proposes several tools meant to drive website traffic, amplify customer and buyer loyalty, and increase customer satisfaction. For instance, OmniSocial Engaged allows businesses to design customized 'social ecosystems' to reflect their customers' needs and Read More...
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Documents related to » omnisocial


Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

omnisocial  OmniSocial. According to Mzinga, OmniSocial was created to make social interactions pervasive and allow all people involved in a business (e.g., employees, customers, suppliers, etc.) to communicate, collaborate, and share information and knowledge. This all sounds very interesting, but how close does Mzinga get to a true omni-social (a true universal social platform) solution? In order to answer this question, let’s take a look at the main characteristics of OmniSocial: • The product brings the old Read More...

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