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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 on hold messages


Best Software To Hold Competition At Bay Part Three: Market Impact
As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish itself as a more visible/audible

on hold messages  status and proverbial focus on the SME marketplace, its impressive product portfolio assembled through a number of sensibly acquired solutions that address the needs of the market segment, its humongous compound customer base (nearly 1.7 million users in the US and nearly 3 million users worldwide, compared to modest' 112,000 and 270,000 MBS' users respectively) and an extensive distribution channel of 6,600 value added resellers (VARs), over 5,000 retail outlets, in addition to telesales, direct email &

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Data, Data Everywhere: A Special Report on Managing Information


The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult enough. Analyzing it, to spot patterns and extract useful information, is harder still. Even so, this data deluge has great potential for good—as long as consumers, companies, and governments make the right choices about when to restrict the flow of data, and when to encourage it. Find out more.

on hold messages  Telescope, due to come on stream in Chile in 2016, will acquire that quantity of data every five days. Such astronomical amounts of information can be found closer to Earth too. Wal-Mart, a retail giant, handles more than 1m customer transactions every hour, feeding databases estimated at more than 2.5 petabytes—the equivalent of 167 times the books in America's Library of Congress (see article for an explanation of how data are quantified). Facebook, a socialnetworking website, is home to 40 billion Read More

On-demand Retail Trade Partner Integration Provider Asserts its Expertise


SPS Commerce delivers on-demand Software-as-a-Service (SaaS) SCM solutions to address inefficiencies in the retail supply chain network. Find out why SPS’ latest tools are a cut above the rest and how they help improve the way suppliers, retailers, and other trading partners manage and fulfill orders. And get the inside story as TEC Principal Analyst P.J. Jakovljevic sits down for a candid conversation with SPS’ Jim Frome.

on hold messages  on fulfilling an order on behalf of another company—it has not been economically feasible for each partner in the supply chain to built out mapping to each trading partner with an on-premise software application and keep things all synchronized. The power of the SaaS model, where everyone can share prebuilt mappings and easily access a common system managed by role-based security, is that many B2B projects became practical to implement for the first time. SPS feels that many mature, popular, and even Read More

Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

on hold messages  Call hold with music on hold – this feature includes management of call holding such as time on hold and rollover to voicemail, reminder voice messages and the ability to move and transfer calls on hold. Conference calling – from simple three-way conference calls to heavy duty hundred person conference calls. More advanced options include hosted conference calls with unknown attendees. Click to call – the ability to initiate calls from a PC. More advanced versions can integrate VoIP calling into Read More

ROI: Are You Ready to Walk The Walk?


ROI marketing is just starting to become mainstream. ROI selling is already out there, further advanced in adoption because of its perceived relevance to the selling process. It won't be long before several B2B software companies position their products as providing a superior ROI. Read on to find out if it's the right position to claim.

on hold messages  work and the return on this investment is virtually limitless. Consulting fees for ROI experts vary from $100 to $250 (USD) per hour. While that may seem like a lot, it's not. Expect to spend between $35,00 and $45,000 (USD) to develop a useful ROI sales tool (see the process below) and expect to spend $75,00 to $100,000 (USD) for a full-blown ROI sales and marketing program. Q: What is the process? How long does it take? A: The time between your kickoff meeting until you deploy your ROI sales tool Read More

One-on-One with BPM Vendor K2’s Executives


TEC recently spoke with the top executives of business process management (BPM) vendor K2 to get an insider view of the company’s mission and vision for the future.

on hold messages  Centers (TEC) zoomed in on the business process management (BPM) vendor K2, focusing on the business strategies and products that have allowed the vendor to become a serious contender in the BPM space. In this second part, TEC recently spoke to the K2’s top executives to get an insider view of the company’s mission and vision for the future.   TEC : Which regions and industry segments have been most active of late? What do you foresee in the next 12 to 18 months—more of the same or not? K2 : We Read More

On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors


Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties.

on hold messages  are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties. Read More

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global scale. But do you know what IT asset management (ITAM) is and how it can benefit your company? Learn about ITAM solutions that can help your organization gain greater control over the various components, including software and hardware, within your IT architectures.

on hold messages  more and more money on their IT infrastructures, their environments are becoming increasingly complex and multi-faceted as they deploy a vast array of wide and local area networks, as well as business systems such as enterprise resource planning (ERP) modules, customer relationship management (CRM) solutions, and office productivity tools. Additionally, as businesses operate on a broader, more global scale, IT assets are often purchased, implemented, and maintained by different departments in remote Read More

Converged Threats on the Security Landscape


The pervasiveness of malware on the Internet creates more opportunities for mixing and matching dangerous content than previously possible. A converged threat is a combination of viruses, spyware, phishing, spam, and other attempts to exploit vulnerabilities. But you can’t sever all ties with the Internet—you need better protection methods to head off potential threats before they reach their targets. Learn more.

on hold messages  Threats on the Security Landscape The pervasiveness of malware on the Internet creates more opportunities for mixing and matching dangerous content than previously possible. A converged threat is a combination of viruses, spyware, phishing, spam, and other attempts to exploit vulnerabilities. But you can’t sever all ties with the Internet—you need better protection methods to head off potential threats before they reach their targets. Learn more. Read More

Jaspersoft on Amazon Web Services Marketplace


Jaspersoft has decided to take the JasperReports Server Community Edition and make it available on Amazon’s recent offering called AWS Marketplace, free of charge. This will make it possible for users to use JasperReports as a preconfigured Amazon Machine Image (AMI) to be deployed as part of Amazon Elastic Compute Cloud (EC2). Loyal to its open-source philosophy, Jaspersoft’s

on hold messages  on Amazon Web Services Marketplace Jaspersoft has decided to take the JasperReports Server Community Edition and make it available on Amazon ’s recent offering called AWS Marketplace , free of charge. This will make it possible for users to use JasperReports as a preconfigured Amazon Machine Image (AMI) to be deployed as part of Amazon Elastic Compute Cloud (EC2) . Loyal to its open-source philosophy, Jaspersoft’s offering can be deployed free of charge and will enable users to rely on Read More

K2—Putting the BPM Establishment on Notice


In this first part of a two-part report, TEC's P.J. Jakovljevic takes a close-up look of the business process management (BPM) vendor K2, focusing on the business strategies and products that have allowed the vendor to become a serious contender in the BPM space.

on hold messages  the BPM Establishment on Notice In this first part of a two-part report, TEC's P.J. Jakovljevic takes a close-up look of the business process management (BPM) vendor K2, focusing on the business strategies and products that have allowed the vendor to become a serious contender in the BPM space. Read More

Focus on PLM: Mastering Process to Improve Product Development


Promising to transform the way products are developed, product lifecycle management (PLM) is one of the fastest-growing areas of technology investment for retailers and brands alike. But why should your company consider PLM? Find out why successful PLM implementations are initiated to support key strategic objectives, and how PLM can ultimately improve your profitability through enhanced operational efficiency.

on hold messages  on PLM: Mastering Process to Improve Product Development Promising to transform the way products are developed, product lifecycle management (PLM) is one of the fastest-growing areas of technology investment for retailers and brands alike. But why should your company consider PLM? Find out why successful PLM implementations are initiated to support key strategic objectives, and how PLM can ultimately improve your profitability through enhanced operational efficiency. Read More

The Power of Cloud ERP on the Food Processing Plant Floor


For food processing companies, a comprehensive enterprise resource planning (ERP) solution offers a clear view of what is happening on the plant floor so they can track complete genealogies. Real-time data and flexible barcode functions enable efficiencies and productivity improvements. Download this white paper to learn more about the value of using a cloud/software-as-a-service (SaaS) ERP system on the food processing plant floor.

on hold messages  Power of Cloud ERP on the Food Processing Plant Floor For food processing companies, a comprehensive enterprise resource planning (ERP) solution offers a clear view of what is happening on the plant floor so they can track complete genealogies. Real-time data and flexible barcode functions enable efficiencies and productivity improvements. Download this white paper to learn more about the value of using a cloud/software-as-a-service (SaaS) ERP system on the food processing plant floor. Read More

Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

on hold messages  on the Telephone: Antivirus Cold-calling Support Scams Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security. Read More