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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 on site computer service


Making Sure Your Service Provider Doesn't Fall Down on the Job
A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be

on site computer service  recently conducted a study on 40 top service providers, and discovered, as TEC stated over 3 months ago, that the site builders are rarely capable of providing all the services required for building a site from the ground up. Researchers said the relative inexperience of most companies involved in the site-building business accounted for only part of their limitations. Many of their problems arose out of a number of issues related to business processes that are essentially management issues. Simple

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Knowledge Management: The Core of Service Resolution Management


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e-Business Service Provider Evaluation & Selection


This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

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How to Choose a Service and Maintenance Application


If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

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Computer Guidance Corp’s Construction ERP Longevity


I have only recently been made aware of Computer Guidance Corporation (CGC) and its leading construction ERP solution for architecture, engineering, and commercial construction companies, even though the company has been around for over 30 years. CGC’s eCMS Construction ERP solution had then and still has among the best construction accounting, payroll, and job cost functionality around.

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Ventyx Service Suite


The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency. Dispatch automates routine orders and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.  

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Options for Backing Up Your Computer


What makes your computer valuable is your data. While you can always purchase a replacement computer, you’re not too likely to find one at the local computer store that comes preinstalled with your business records, family photos, personal documents, and other data you have saved on your computer over the years. Read this white paper to learn about backing up your computer and data recovery services.

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Act-On


Act-on offers a cloud-based marketing automation platform. Act-On's technology features a database for accelerated campaign implementation; an easy, intuitive user interface; and a comprehensive, feature-rich solution set. This includes an e-mail engine with one-click integration to Web conferencing and customer relationship management (CRM) solutions; tools for website visitor tracking, lead scoring, lead nurturing, and social media prospecting; and design tools for Web forms, landing pages, and e-mail.

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Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?


In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.

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Seven Web Site Strategies for Planning Your Business Web Site


Successful businesses start with a plan, and begin with the end in mind. A Web site is no different—it simply functions in the online world, rather than the physical world. The Australian government tells us that over 11 million Australians frequently use the Internet—why not take advantage of this? Here are seven key strategies that can help you decide what type of environment to create as you plan your online business.

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IT Service Management-A Road Map for Success


Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.

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