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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 oncontact softwaretml


Oncontact CRM
Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that

oncontact softwaretml  CRM Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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RB-ERP


WorkWise is a leading developer of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software solutions along with comprehensive implementation and support services. Its flagship products, Role-Based ERP and OnContact CRM are customizable, easy-to-use and quick to implement. Use of these software applications enable users to enhance efficiency by performing their jobs in less time with greater accuracy and improved proficiency.Our unique and innovative Role-Based ERP software is a revolutionary ERP application that’s assembled to meet the individual needs of each user. Role-Based ERP is made up of Role-Based WorkBenches, which are screens that are configured to match each user’s role within the company. With WorkBenches, workflow is configured for each user’s role and designed specifically for his or her job. This way, users don’t have to move in and out of applications; everything they need is just a click away. In this environment, our customers work smarter and faster – improving productivity and reducing costs.   Role-Based ERP empowers users to make informed decisions on production processes and business activities by providing proactive, up-to-the-minute information. This allows you to shorten cycle times and optimize manufacturing information, supply chain management and manufacturing execution and planning. Role-Based ERP is specifically designed for make-to-order, engineer to order, configure to order, build to stock and mixed mode manufacturers.

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Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM


For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

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10 Steps to a Successful CRM Implementation


When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. That’s why you should be aware of the ten basic steps to a successful CRM implementation. Even if you’ve already identified the reasons why your organization needs a CRM system, where do you go from there?

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WorkWise Role-Based ERP Certification Report


Role-Based ERP (RB-ERP) by WorkWise is now TEC certified in the enterprise resource planning (ERP) for discrete manufacturing solution space. The RB-ERP solution supports multiple discrete manufacturing processes including engineer to order, configure to order, make to order, and make to stock. The RB-ERP customer base spans many manufacturing verticals, including vehicle product manufacturing; equipment manufacturing; metal forming, stamping, and assembly; build-to-order; and plastics manufacturing.

RB-ERP is accessed via workbenches that are customizable to match the user’s job function and role within the organization. The workbenches are not just a user interface layer, but are built on top of an application framework. The workbench designs make it possible for users to navigate and work across a broad range of operations quickly and efficiently.

There are a number of other tools and modules that stand out in the RB-ERP solution. For example, the RB-ERP mobile metrics tool, which provides mobile access to more than 200 pre-calculated metrics. And the product configurator within RB-ERP, which is much more powerful than the configurator tools normally delivered with an ERP system in this price range.

According to TEC senior ERP analyst Ted Rohm, although outside of the Midwest, WorkWise RB-ERP and the Oncontact CRM solutions are not very well known, "this well-kept secret needs to be let out so that manufacturers know there is a very capable and cost-effective alternative to the well-known job shop and mid-market manufacturing ERP solutions."

Find out why in the Role-Based ERP TEC certification report, including key product differentiators, a detailed look at support of processes and new functionality with the latest version of the RB-ERP, and detailed functionality graphs comparing the product to competitor solutions in the major functionality areas for ERP solutions for discrete manufacturing.

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How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software


Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies find this challenging because of a slow economy, market saturation, or other reasons, many companies are re-evaluating business strategies and internal processes to overcome these obstacles. For many successful companies, creating a customer-focused business strategy was the first step. Learn how leadership and customer relationship management software can help breed corporate success.

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Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations


The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?

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The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

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CRM: Big is Not Always the Best


Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

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Top ERP, CRM, Accounting, HR, POS, CMMS-EAM Software Comparisons


To find out, simply use. TEC's ERP comparison reports to compare any three ERP manufacturing solutions of your choice.

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Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

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