Home
 > search for

Featured Documents related to » one call now



ad
Get Free ERP Systems Comparisons Now

Find the best ERP software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needsquickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » one call now


Automating Your Call Center Feedback
Automating Your Call Center Feedback. Solutions and Other Documents to Characterize Your Buy, In Relation To Automating Your Call Center Feedback. Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with

ONE CALL NOW: Feedback Most businesses use one of two basic methods of acquiring feedback after a customer contact. Either (1) a live agent places a call back to the customer, or (2) an automated system does it (either while the guest is on the call, or shortly thereafter.) Each method has advantages, each has drawbacks. Overall, most centers find they receive the biggest benefit for the cost by choosing the automated solution. Why is Automated the Better Solution? For starters, any time an agent spends taking
8/3/2009 3:19:00 PM

Help Is on the Line for Call Center Challenges » The TEC Blog
to have more than one recruiter per interview. Call centers have long been facing employee turnover and multi-channel communication challenges. Both Interactive Intelligence and HireIQ have researched, understood, and developed software solutions to attenuate some of these challenges through the automation of call center specific activities. In fact, the automation of call center business processes for both operations and hiring teams ensures better customer and employee experience and therefore higher

ONE CALL NOW: call center, CIC, contact center, Customer Interaction Center, HireIQ, Interactive Intelligence, InterviewIQ, ivr, multi channel communication, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-06-2013

HP: Why Not Just Call It “e-Vectra.com”?
HP succumbing to the trend for simple, sealed case PC’s, will release the e-Vectra in April. E-look before you e-leap.

ONE CALL NOW: third time s the charm. Nonetheless, we dispute the a priori premise that so called legacy-free systems require less technical support than PCs that use 1.44MB floppy drives, ISA, PCI, and/or PS/2 ports. This change makes existing inventories of serial and PS/2 devices, (e.g., keyboards, modems, and Palm cradles) obsolete. It forces support staff to get comfortable with USB, which has yet to make the same inroads in Wintel architectures as it has in the Mac world. Furthermore, USB support requires
4/11/2000

Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be used. This report is for sales people, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be required reading for anyone that is part of the CRM selection team.

ONE CALL NOW: be required reading for anyone that is part of the CRM selection team. Why a Call-centric CRM? style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM) Related Keywords:   CRM,   sales,   marketing,   telemarketing,   call-centric,   CallPro CRM Source: Call Pro CRM Learn more about Call Pro CRM Readers who downloaded this white paper also read these popular documents! Talent Management for Small and Medium-size Businesses: Steer Your
2/27/2012 11:09:00 AM

Teloquent To e.t.: Now You Can Call Or Use The Web
Teloquent introduced a new release of its software to integrate phone and web-based customer service.

ONE CALL NOW: uses Teloquent s system or one like it.
4/21/2000

Why Now: IT Management and Governance
IT management and governance systems have entered the mainstream, joining enterprise resource planning, customer relationship management, human resources, and e-mail as part of the standard enterprise applications landscape. This has led to fundamental changes for leading chief information officers: their first consideration is now to make sure their own organization is systemically supported before systemically improving their customers’ organizations.

ONE CALL NOW:
10/11/2006 4:55:00 PM

IFS Applications 8 Is Now TEC Certified in Multiple Areas » The TEC Blog
Certified. IFS Applications is one of the few software solutions that has been TEC Certified in a broad expanse of knowledge areas, as IFS requested the certification procedure for IFS Applications for the following ten TEC models: ERP for Mining, ERP for Discrete Manufacturing, ERP for Services Industries, ERP for Engineer-to-Order (ETO), ERP for Oil & Gas, Enterprise Asset Management (EAM)/Computerized Maintenance Management (CMMS), Financial Packages, ERP for Process Manufacturing, ERP for Mixed-Mode

ONE CALL NOW: CMMS, discrete manufacturing, eam, ERP, eto, fashion, IFS, ifs applications, IFS Applications 8, mining, mixed mode manufacturing, oil and gas, process manufacturing, tec certification, TEC certified, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-08-2013

TEC Product Certification Reports Now Available » The TEC Blog
software system we certify. One report (examples published at the links above) is written for potential buyers of the product, it’s relevant to someone researching or comparing various software systems for their own selection projects. It should be a useful, independent and unbiased addition to an in-depth evaluation process. Vendors also receive their own copies of the report, with insights that pertain to their product development and competitive landscape.  TEC Product Certification reports represen

ONE CALL NOW: certification, eam, ERP, lms, meridian, pos, product certification report, Pronto, report, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-06-2009

Small Call Centers: Challenges and Opportunities
Call centers are mission critical to companies of all sizes. The quality of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have the same needs to drive customer satisfaction, grow revenues, control costs, and capture valuable market intelligence. Learn about an integrated call center solution designed for the needs of smaller companies.

ONE CALL NOW: of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have the same needs to drive customer satisfaction, grow revenues, control costs, and capture valuable market intelligence. Learn about an integrated call center solution designed for the needs of smaller companies. Small Call Centers: Challenges and Opportunities style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),  
11/26/2008 12:42:00 PM

WorkflowGen from Advantys Now TEC Certified for BPM Functionality » The TEC Blog


ONE CALL NOW: advantys, BPM, business process management, certification, tec certification, TEC certified, workflowgen, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-08-2012

Intellicus Is Now a TEC Certified Business Intelligence Solution » The TEC Blog
savings in time and money. Intellicus offers an easy-to-use application with a specific and interesting corporate approach. TEC’s IT Showcase offers a profile of Intellicus’ Enterprise Reporting and Business Insights Platform , giving a high-level analysis of how Intellicus targets its solution versus real competitors and the industry average. The graph below, taken from TEC Advisor, shows Intellicus’ reporting capabilities in comparison to other vendors in the BI space. For TEC certification,

ONE CALL NOW: analytics, Business Intelligence, intellicus, SaaS BI, TEC, tec certification, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-11-2012


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others