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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 online banks


Case Study: Leading Online Bank Automates with Job Scheduling Solution
An online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes with a job scheduling solution

online banks  Study: Leading Online Bank Automates with Job Scheduling Solution ROI Case Study : Leading Online Bank If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Tidal Software brings a radically simple approach to optimizing the operations of one of your company's most complex assets: its enormous infrastructure of enterprise applications including SAP, Oracle, Informatica, Symantec/Veritas and many others. Source : Tidal Software Resources

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » online banks

Micropayments Rise Again


eCharge, whose previous initiative was a service that would allow consumers to charge purchases to their phone bill, will announce a new charging and billing system that is completely Internet based.

online banks  claims that 27% of online transactions are abandoned because the process is too complex - and lower fees to merchants will be welcome. But there are three important considerations to take into account. One is that there's no dearth of competitors. Second is that the major credit card companies and their close allies the banks will certainly respond. But the most important issue is discovering what's going to succeed with consumers. This is the salient issue and affects every player from merchants to Read More

Microsoft Dynamics CRM Blitzes Banks at Sibos


At the recently held premier global financial services event Sibos in Boston, Microsoft Dynamics’ customer relationship management (CRM) team shared the benefits it is delivering for banking customers such as RBS-NatWest, The Saudi Investment Bank, and others with Microsoft Dynamics CRM, which enables these companies to personalize their customer experiences and improve their operational efficiency.

online banks  selected Microsoft Dynamics CRM Online to enable the digital transformation of key internal operations and processes. By using Microsoft Dynamics CRM, Sutherland has ultimately improved front office consultants’ efficiency by 20 percent and back office processing by 22 percent.   Contrary to Salesforce.com ’s recently found industry focus, Microsoft has long been targeting financial services, the public sector, retail, and manufacturing industries in particular, with additional verticals receiving Read More

Security Snafu at NetBank


Online internet bank NetBank suffered an embarrassing security exposure late last week when a customer discovered he had access to more funds and information than his own.

online banks  User Recommendations When doing online banking, you are putting a lot of trust into the business process integrity of the financial institution. The line has become blurred on whether such an institution is first and foremost a bank, or an internet company. Typically banks know about banking, and internet companies know about networking. It is rare to find companies that excel in both fields. Before signing up with an institution to do online banking, research their credentials first: Find out what Read More

Feds Buckle Down on Customer Information Security


In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC), the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced that they have put together joint guidelines to safeguard confidential customer information. The guidelines, that took effect last July, implement section 501(b) of the Gramm-Leach-Bliley Act (GLBA) initiated by the Senate Banking Committee, and passed into law on November 4, 1999. This announcement had significant implications for online banking institutions.

online banks  and the banking industry. Online banks develop many strategic relationships with online merchants. In doing so, sensitive customer information currently can be transmitted across insecure networks in plaintext, without significant recourse or penalties. It will be up to the online banks to make sure their merchant partners are complying with these new regulations. While this undoubtedly increases the workload for online financial institutions, it will also give them leverage to force their merchant Read More

Microsoft New Online Messenger ~ Dope Slaps AOL’s Instant Messenger


So why would users switch from AOL’s Instant Messaging client to Microsoft’s? Quite simple really, throw in free long distance phone service, offer a comparable and competitive set of base features, and then to make sure you succeed, give it away for free. And just to add injury to insult Microsoft wirelessly enabled the release to embrace the interaction of WAP enabled devices with its user base.

online banks  New Online Messenger ~ Dope Slaps AOL’s Instant Messenger Microsoft New Online Messenger ~ Dope Slaps AOL's Instant Messenger P. Hayes - July 21, 2000 Event Summary REDMOND, Wash. (Reuters) - Microsoft Corp. on Thursday, July 20 debuted a new version of its online messenger software beefed up with free long-distance Internet phone service that turns up the heat on messaging arch-rival America Online Inc. Market Impact In the inevitable leapfrog race of instant messaging, Microsoft has thrown Read More

Delivering Employee Compliance Training Online to Reduce Costs and Increase Productivity


Pacific Life needed to bring enterprise-wide learning technology into the company to ensure the success of compliance training. So it implemented a strategic compliance training initiative powered by SumTotal Learning Management to deliver critical online training and to streamline learning management across the enterprise. Find out the results of this initiative, including a shortened compliance training cycle by 82%.

online banks  Employee Compliance Training Online to Reduce Costs and Increase Productivity Pacific Life needed to bring enterprise-wide learning technology into the company to ensure the success of compliance training. So it implemented a strategic compliance training initiative powered by SumTotal Learning Management to deliver critical online training and to streamline learning management across the enterprise. Find out the results of this initiative, including a shortened compliance training cycle by 82%. Read More

How Is Regulatory Stress-testing Shaping the Future for Banks?


Out of the shortcomings exposed in banks’ traditional risk management processes during the recent global financial crisis comes the critical need for improvement. One particular high-profile risk management requirement is enterprise stress-testing, and it is subject to additional regulatory burdens and wider scrutiny. Stress-testing is moving the banking industry into more involved and invasive analysis. Find out how.

online banks  stress-testing, risk management, Comprehensive Capital Analysis and Review requirement, CCAR requirement, regulatory stress-testing, dynamic balance stress-testing, bank regulatory compliance Read More

6 Immediate Business Improvements Offered by an Online SRM System


Manufacturing and distribution companies rely heavily on their ability to ship product and meet commitments to customers. Yet though the supply chain is the lifeline of their business, most purchasing departments are severely handicapped in their efforts to streamline supply chain execution.

online banks  Improvements Offered by an Online SRM System Introduction A host of new Internet-based solutions exist today, all of them promising business processes improvements and methods for reducing costs. In an economy that demands bare bones spending, company decision makers must sort through these Internet solutions to determine which of them will deliver a true, measurable ROI. Manufacturing and distribution companies rely heavily on their ability to ship product and meet commitments to customers. Yet though Read More

VisionPlex Empowers Plex Online Users to Customize System Design and Functions


Most software systems have limited capability to customize screens, integrate local business terms, build specific data fields, or create unique reports. Not so with VisionPlex. Plex Online uses innovative VisionPlex technology to bring users the ability to customize screens and functions, design new ones, link screens together and create their own toolbars—all with no programming. See how this technology empowers users.

online banks  Empowers Plex Online Users to Customize System Design and Functions Most software systems have limited capability to customize screens, integrate local business terms, build specific data fields, or create unique reports. Not so with VisionPlex. Plex Online uses innovative VisionPlex technology to bring users the ability to customize screens and functions, design new ones, link screens together and create their own toolbars—all with no programming. See how this technology empowers users. Read More

Online Travel Company Empowers Remote Workers with Messaging Solution


As Expedia’s early rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more effectively across long distances. Microsoft® Exchange Server 2007 was deployed and integrated with Microsoft Windows® SharePoint® Services. Discover how Expedia benefits by enabling remote users to access network documents, and more.

online banks  rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more effectively across long distances. Microsoft® Exchange Server 2007 was deployed and integrated with Microsoft Windows® SharePoint® Services. Discover how Expedia benefits by enabling remote users to access network documents, and more. Read More

Using Extended Validation SSL to Increase Online Sales and Transactions


Online consumers need greater assurance that Web sites are legitimate and that their confidential information will be protected from malicious activity. Download this VeriSign white paper to learn more about new approaches to online security that can lead to increased online transactions, reduced shopping cart abandonment, and an improved bottom line.

online banks  Validation SSL to Increase Online Sales and Transactions Online consumers need greater assurance that Web sites are legitimate and that their confidential information will be protected from malicious activity. Download this VeriSign white paper to learn more about new approaches to online security that can lead to increased online transactions, reduced shopping cart abandonment, and an improved bottom line. Read More

Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online


A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use customer data specific to its operations, to acquire and retain more customers. Discover how the hosted CRM solution helps ensure business continuity and other benefits.

online banks  with Microsoft Dynamics CRM Online A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use customer data specific to its operations, to acquire and retain more customers. Discover how the hosted CRM solution helps ensure business continuity and other benefits. Read More

Property Developer Builds Online Sales Success


Peet Limited is Australia’s largest specialist residential land developer, managing around 70 company-owned, syndicated, and joint-venture projects. Peet has significantly enhanced its Web-based property sales success rates thanks to a customer relationship management (CRM) solution hosted and supported by Zavanti. Today approximately 50 percent of all of Peet’s property sales are generated from its online CRM solution.

online banks  Developer Builds Online Sales Success Peet Limited is Australia’s largest specialist residential land developer, managing around 70 company-owned, syndicated, and joint-venture projects. Peet has significantly enhanced its Web-based property sales success rates thanks to a customer relationship management (CRM) solution hosted and supported by Zavanti. Today approximately 50 percent of all of Peet’s property sales are generated from its online CRM solution. Read More

eBay-Securing the World’s Online Marketplace


As one of the largest Internet marketplaces, eBay proclaims that the trust it enables between buyers and sellers has been the key to its success. To ensure continued success, eBay wanted to standardize its network security auditing and remediation processes, and turned to QualysGuard’s vulnerability management solution. With Qualys’ automated solution, eBay can now quickly and easily remediate any network vulnerabilities.

online banks  Securing the World’s Online Marketplace As one of the largest Internet marketplaces, eBay proclaims that the trust it enables between buyers and sellers has been the key to its success. To ensure continued success, eBay wanted to standardize its network security auditing and remediation processes, and turned to QualysGuard’s vulnerability management solution. With Qualys’ automated solution, eBay can now quickly and easily remediate any network vulnerabilities. Read More