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Software Functionality Revealed in Detail
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 online campaign managment


Precision Marketing: Strengthening the Value of CRM
All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the

online campaign managment  Multi-channel marketing communications combining online and offline interactions Closed-loop marketing and sales processes, including integration between marketing and CRM systems Use of campaign reporting and analysis to optimize the return on marketing investment How Does My Organization Benefit From Precision Marketing? Precision marketing helps infuse organizations with the prospect and customer intelligence needed to increase response rates and accelerate sales opportunities. Additional benefits

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Quote-to-Order RFI/RFP Template

Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pricing, Customer Information, Reporting and Analysis, Integration and Interfacing Requirements, Engineering Capabilities, Channel Support and PRM, Aftermarket Services, and more. 

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Documents related to » online campaign managment

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

online campaign managment  transactions will be offered online and which should remain in the contact centre. While some transactions, such as a quick information request, might require no input from a contact centre agent, others provide valuable opportunities to cross-sell or enhance the customer relationship. In some cases, the introduction of self-service options has also helped customers to become better informed, leading to more in-depth questions and complex challenges being posed to customer service staff. This can create Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

online campaign managment  CRM Objectives | CRM Online | CRM Operations | CRM Organization | CRM Outsourcing | CRM Overview | CRM Package | CRM Package Software | CRM Packages | CRM Performance | CRM Planning | CRM Policy | CRM Portal | CRM Presentation | CRM Process | CRM Processes | CRM Product | CRM Products | CRM Professional | CRM Program | CRM Programs | CRM Project | CRM Projects | CRM Quality | CRM Relationship | CRM Relationships | CRM Report | CRM Research | CRM Review | CRM Reviews | CRM Security | CRM Service | CRM Read More

CRM: A Business Imperative during the Economic Downturn


The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities—despite the most challenging market conditions. CRM helps ensure you deliver exceptional service to your current customers, building their long-term loyalty. Find out how.

online campaign managment  CRM Objectives | CRM Online | CRM Operations | CRM Organization | CRM Overview | CRM Package | CRM Package Software | CRM Packages | CRM Performance | CRM Planning | CRM Presentation | CRM Process | CRM Processes | CRM Product | CRM Product Reviews | CRM Products | CRM Products Comparison | CRM Products List | CRM Programs | CRM Project | CRM Quality | CRM Report | CRM Requirement | CRM Requirements | CRM Requirements List | CRM Requirements Process | CRM Requirements Project | CRM Requirements Read More

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

online campaign managment  the respect of the online community, which can be a big hurdle for businesses. Many businesses attempt to use Web 2.0 tools to deliver Web 1.0 marketing messages. Sending one-way messaging to people looking for invitations to participate in conversations will not work, and can be the quickest way to severely damage your reputation. Always keep in mind that being viewed as a contributor and participant is key to being a good social citizen. This is the quickest way to earn the respect of the community, Read More

Online Insight, Inc.


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online campaign managment  Insight, Inc. Read More

Overnight Success: Helping Small and Mid-Sized Businesses Prepare for Sudden Spikes in Online Traffic and Sales


Just to survive, let alone thrive, smaller businesses need a complete Web infrastructure that is stable, scalable, and secure. And it begins at the very first point of contact between vendor and customer: DNS, or Domain Name System. This white paper examines how managed solutions for external DNS can combat Web site crashes, distributed denial of service (DDoS) attacks, and plain old downtime.

online campaign managment  for Sudden Spikes in Online Traffic and Sales Just to survive, let alone thrive, smaller businesses need a complete Web infrastructure that is stable, scalable, and secure. And it begins at the very first point of contact between vendor and customer: DNS, or Domain Name System. This white paper examines how managed solutions for external DNS can combat Web site crashes, distributed denial of service (DDoS) attacks, and plain old downtime. Read More

6 Immediate Business Improvements Offered by an Online SRM System: Part 3: Other Points to Consider


Maintaining an effective supply chain is clearly an integral part of a manufacturing company’s livelihood. Using Web-enabled tools, the enterprise is able to transform the procurement function of its supply chain from a cost center to a powerful business unit.

online campaign managment  Improvements Offered by an Online SRM System: Part 3: Other Points to Consider Other Points to Consider Other points to consider when choosing an online SRM system are: Customization Financial Commitment Speed of Implementation Ability to Integrate with Existing ERP Security This is Part Three of a three-part article. Part One presented the supplier relationship activities. Part Two presented the six immediate business improvements provided by an online SRM system. Customization Each enterprise conducts Read More

Improving Training Productivity and Implementing Online Learning to Manage Rapid Growth


Having experienced rapid growth, HDFC Standard Life (HDFCSL) needed to scale up learning and development to accommodate the rush of new hires and reach all employees. HDFCSL launched a companywide learning management program based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of blended online and instructor-based training, raising employee participation to 100% within 5 months.

online campaign managment  Training Productivity and Implementing Online Learning to Manage Rapid Growth Having experienced rapid growth, HDFC Standard Life (HDFCSL) needed to scale up learning and development to accommodate the rush of new hires and reach all employees. HDFCSL launched a companywide learning management program based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of blended online and instructor-based training, raising employee participation to 100% within 5 months. Read More

Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

online campaign managment  initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption. Read More

Exact Offers Exact Online JobBOSS, Cloud ERP for SMBs


Exact, a provider of software solutions for small and medium-sized businesses (SMBs), introduced Exact Online JobBOSS. Exact Online JobBOSS has a different software platform and user interface (UI), but its functionality is similar to that of its on-premises sibling.

online campaign managment  Offers Exact Online JobBOSS, Cloud ERP for SMBs Exact , a provider of software solutions for small and medium-sized businesses (SMBs), introduced Exact Online JobBOSS , a multitenant cloud solution at the ongoing International Manufacturing Technology Show (IMTS) 2014 . As with cloud software in general, with Exact Online JobBOSS companies can quickly and easily implement enterprise resource planning (ERP) software, while the upgrades, security, and IT infrastructure are taken care of.   Exact has Read More

Plex Online for Discrete Manufacturing ERP Certification Report (2010)


Plex Online is now TEC Certified for online evaluation of enterprise resource planning (ERP) software for discrete manufacturing in TEC's ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

online campaign managment  Online for Discrete Manufacturing ERP Certification Report (2010) Plex Online is now TEC Certified for online evaluation of enterprise resource planning (ERP) software for discrete manufacturing in TEC's ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Leading Online Retailer Wayfair Invests in Supply Chain Planning (SCP) Software from ToolsGroup


Reportedly, for some time the demand planning solution from the incumbent Demand Solutions was doing an adequate job at Wayfair, including in terms of attribute-based forecasting for retail items that come in multiple variations. But as the number of stock-keeping units (SKUs) increased and lifecycles shrank, the challenge became to forecast a wide variety of heterogeneous demand behaviors (black,

online campaign managment  Online Retailer Wayfair Invests in Supply Chain Planning (SCP) Software from ToolsGroup Reportedly , for some time the demand planning solution from the incumbent Demand Solutions was doing an adequate job at Wayfair, including in terms of attribute-based forecasting for retail items that come in multiple variations. But as the number of stock-keeping units (SKUs) increased and lifecycles shrank, the challenge became to forecast a wide variety of heterogeneous demand behaviors (black, white, and Read More

Buying FOSS Development Labor Online


I received an e-mail notice today about Cofundos, a "community innovation @ funding" site, which launched last week. Cofundos looks like one possible solution to an often murky area in the open source software space: how to continue fueling development. Suppose you find some open source software useful but it doesn't have commercial backing devoting regular developers (for example, Red Hat or

online campaign managment  FOSS Development Labor Online I received an e-mail notice today about Cofundos , a community innovation & funding site, which launched last week. Cofundos looks like one possible solution to an often murky area in the open source software space: how to continue fueling development. Suppose you find some open source software useful but it doesn't have commercial backing devoting regular developers (for example, Red Hat or Compiere ) to its well-being, and suppose you don't want to employ developers Read More

Case Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities


Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make it available whenever needed. Find out how the new online solution safeguards, analyzes, and shares customer data with employees, while easing the IT administrative burden.

online campaign managment  Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make it available whenever needed. Find out how the new online solution safeguards, analyzes, and shares customer data with employees, while easing the IT administrative burden. Read More