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Precision Marketing: Strengthening the Value of CRM
All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the

online campaign managment  Multi-channel marketing communications combining online and offline interactions Closed-loop marketing and sales processes, including integration between marketing and CRM systems Use of campaign reporting and analysis to optimize the return on marketing investment How Does My Organization Benefit From Precision Marketing? Precision marketing helps infuse organizations with the prospect and customer intelligence needed to increase response rates and accelerate sales opportunities. Additional benefits incl Read More
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » online campaign managment


CRM: A Business Imperative during the Economic Downturn
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution

online campaign managment  CRM Objectives | CRM Online | CRM Operations | CRM Organization | CRM Overview | CRM Package | CRM Package Software | CRM Packages | CRM Performance | CRM Planning | CRM Presentation | CRM Process | CRM Processes | CRM Product | CRM Product Reviews | CRM Products | CRM Products Comparison | CRM Products List | CRM Programs | CRM Project | CRM Quality | CRM Report | CRM Requirement | CRM Requirements | CRM Requirements List | CRM Requirements Process | CRM Requirements Project | CRM Requirements Read More
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

online campaign managment  the respect of the online community, which can be a big hurdle for businesses. Many businesses attempt to use Web 2.0 tools to deliver Web 1.0 marketing messages. Sending one-way messaging to people looking for invitations to participate in conversations will not work, and can be the quickest way to severely damage your reputation. Always keep in mind that being viewed as a contributor and participant is key to being a good social citizen. This is the quickest way to earn the respect of the community, Read More
E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

online campaign managment  You're running a world-class, online financial services company. Delivering prompt, courteous and accurate responses to potential investors is crucial to long-term success. Details: When dealing with email inquiries, you are required to provide a detailed audit trail of all correspondence, and, in most cases, would need a compliance offer to approve the email replies. You need to install an automatic email distribution and management system in order to guarantee that your staff is providing legally Read More
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

online campaign managment  transactions will be offered online and which should remain in the contact centre. While some transactions, such as a quick information request, might require no input from a contact centre agent, others provide valuable opportunities to cross-sell or enhance the customer relationship. In some cases, the introduction of self-service options has also helped customers to become better informed, leading to more in-depth questions and complex challenges being posed to customer service staff. This can create Read More
Online Invoice Presentation and Payment: A True Value Proposition
With traditional paper-based invoicing, the cash conversion process is lengthy and very inefficient. Today’s pressures to be accountable mean that you must

online campaign managment  Invoice Presentation and Payment: A True Value Proposition With traditional paper-based invoicing, the cash conversion process is lengthy and very inefficient. Today’s pressures to be accountable mean that you must improve your financial systems to provide timely and accurate financial information. Electronic data interchange (EDI) can minimize the delays on payment and address the lack of access to process information. Learn more about improving your invoice and payment cycle. Read More
The Case of the Fake Transatlantic Flight: Can You Really Trust Online Tools?
Whether we realize it or not, we all have become more or less dependent on computers, the Internet, and many different and complex computer systems.In both

online campaign managment  Can You Really Trust Online Tools? Whether we realize it or not, we all have become more or less dependent on computers, the Internet, and many different and complex computer systems. In both our business and personal lives, we widely take advantage of the immediate availability of all types of information and data, and in our day-to-day routine often do not even wonder whether we can actually rely on the data we obtain. I am not talking about the usual informational trash that the Internet is Read More
Ernst & Young Leads Big 5 in Security
Announcing an upgrade to its online security portal, Ernst & Young, takes the lead in big 5 security services.

online campaign managment  an upgrade to its online security portal, Ernst & Young is clearly out in front of the big five when it comes to security consulting services. Its newly expanded online portal, eSecurityOnline.Com, offers a multitude of resources including newsgroups, mailing lists, vulnerability and virus information, a listing of security service offerings, security training, a library, and much more. Market Impact Though the big five were slow in climbing on the security bandwagon, Ernst & Young has far more to offer Read More
When Passwords Aren't Enough: The Need for Strong Online Authentication That Is Easy to Use
For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This

online campaign managment  The Need for Strong Online Authentication That Is Easy to Use For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This paper examines the security threats associated with weak authentication practices on the Web, why businesses need to strengthen online authentication, and new approaches for delivering one-time passwords and two-factor authentication. Increase your Web site security now. Read More
Case Study: UNICEF Generates More Online Sales with Webfoot
In today’s global economy, organizations must strengthen customer relationships to maximize performance. UNICEF needed customer software to support a feature

online campaign managment  Study: UNICEF Generates More Online Sales with Webfoot In today’s global economy, organizations must strengthen customer relationships to maximize performance. UNICEF needed customer software to support a feature-rich Web store allowing real-time flow of order data. With a new e-commerce solution, UNICEF rerouted more than 30 percent of its sales to self-service, with online orders up by an average of 50 percent. Learn more about how the Web retail system benefits UNICEF. Read More
Commence Adds Google Maps to the Online CRM Software
Commence Corporation has announced the availability of a Google Maps feature integrated to the Account's and Leads detail screen of its online CRM solution

online campaign managment  Google Maps to the Online CRM Software Commence Corporation has announced the availability of a Google Maps feature  integrated to the Account's and Leads detail screen of its online CRM solution. This new feature appears to be useful for individuals who visit their customers or prospects on-site. The easy access to customer location allows for the optimization of a customer visit schedule. Commence has developed a midsize market CRM product that offers more than the typical sales automation, Read More
Proof Positive: Extended Validation SSL Increases Online Sales and Transactions
This white paper provides insights into how Extended Validation (EV) SSL can help increase online transactions and sales by alleviating consumer concerns about

online campaign managment  Extended Validation SSL Increases Online Sales and Transactions This white paper provides insights into how Extended Validation (EV) SSL can help increase online transactions and sales by alleviating consumer concerns about identity theft and fraud. Read More
Maintenance Connection Onsite/Online
Maintenance Connection is web-based maintenance management system that can be deployed on-line via the Internet or on-site on a company@s Intranet. The

online campaign managment  Connection Onsite/Online Maintenance Connection is web-based maintenance management system that can be deployed on-line via the Internet or on-site on a company's Intranet. The system allows a maintenance organization to manage assets, keep track of work orders, schedule preventive maintenance, store standard operating procedures, maintain spare parts levels, and ultimately develop good reports to make better long-term business decisions. With over 150 reports and a built-in report writer, any Read More
Developing a Company-wide Talent Management System to Track and Analyze the Progress of Online Learning
The South African retail bank Capitec needed to comply with new legislation on lending policies and track learning activities across bank branches, etc. So

online campaign managment  Analyze the Progress of Online Learning The South African retail bank Capitec needed to comply with new legislation on lending policies and track learning activities across bank branches, etc. So, Capitec, with SumTotal® partner LR Learning Solutions, launched a companywide talent management program dubbed “e-village” based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of online learning. Read about the benefits. Read More
The Shortcut Guide to Achieving Business Intelligence in Midsize Companies
This guide introduces you to the key concepts of business intelligence, including data modeling, data warehouses, online analytical processing (OLAP), and more.

online campaign managment  data modeling, data warehouses, online analytical processing (OLAP), and more. The author debunks many of the prevailing myths that scare small to medium businesses from investigating the use of business intelligence, and explains how the very same techniques and technologies used by massive enterprises are now available to them. Read More

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