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Creating Media-rich Online Courses for Thousands of Customer-service Employees
When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized

online educational journals  Media-rich Online Courses for Thousands of Customer-service Employees When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized it would need a new content authoring solution to continue meeting its training objectives. The company chose SumTotal ToolBook authoring software to create media-rich online courses integrated with SumTotal Learning Management to deliver training and track results. Read More

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Documents related to » online educational journals


The Next Wave of Online Business Innovation
The Web affects the way many industries do business. By using online booking systems and targeted Web marketing, airlines have undergone a paradigm shift in how

online educational journals  Next Wave of Online Business Innovation The Web affects the way many industries do business. By using online booking systems and targeted Web marketing, airlines have undergone a paradigm shift in how they sell their service. Other industries have seen the Web’s impact on pricing, marketing, sales, and profitability. Learn about a Web service that can help your company better leverage the Web for a broader branding and marketing strategy. Read More
What's Holding Back Online Appointment Booking?
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.

online educational journals  s Holding Back Online Appointment Booking? Introduction Have you ever asked yourself why you can use the Internet to book a flight, a hotel room, or even a seat at the theatre, but if you need to make an appointment with your doctor, you have to do it by phone? Do you ever find yourself on a Sunday morning or Tuesday evening wanting to arrange a check-up, but having to wait until the doctor's office opening hours before you can make the call? And when you finally make the call, have you ever wished Read More
Leveraging Experience-driven Commerce to Build Brands Online: Strategies for Tailoring Digital Experiences that Captivate Shoppers and Elevate Brand Value
Omnichannel shoppers expect seamless dialogue across every channel and a highly personalized customer experience. For retailers, this is rewriting the rules for

online educational journals  Commerce to Build Brands Online: Strategies for Tailoring Digital Experiences that Captivate Shoppers and Elevate Brand Value Omnichannel shoppers expect seamless dialogue across every channel and a highly personalized customer experience. For retailers, this is rewriting the rules for building customer relationships, sparking loyalty, and driving repeat business and sales. This paper explores the growing relationship between experience-driven commerce, conversion, and repeat business and highlights Read More
Using Extended Validation SSL to Increase Online Sales and Transactions
Online consumers need greater assurance that Web sites are legitimate and that their confidential information will be protected from malicious activity

online educational journals  Validation SSL to Increase Online Sales and Transactions Online consumers need greater assurance that Web sites are legitimate and that their confidential information will be protected from malicious activity. Download this VeriSign white paper to learn more about new approaches to online security that can lead to increased online transactions, reduced shopping cart abandonment, and an improved bottom line. Read More
Online Travel Company Empowers Remote Workers with Messaging Solution
As Expedia’s early rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more

online educational journals  rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more effectively across long distances. Microsoft® Exchange Server 2007 was deployed and integrated with Microsoft Windows® SharePoint® Services. Discover how Expedia benefits by enabling remote users to access network documents, and more. Read More
Free Online FSM Software Comparisons Now Available
TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation

online educational journals  Online FSM Software Comparisons Now Available TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation and selection tool. FSM solutions provide planning and scheduling, work order management, customer engagement management, and other essential functionality for companies with highly mobile, customer-facing workforces. You can currently compare five leading FSM vendors, including ServicePower Read More
Commence Adds Google Maps to the Online CRM Software
Commence Corporation has announced the availability of a Google Maps feature integrated to the Account's and Leads detail screen of its online CRM solution

online educational journals  Google Maps to the Online CRM Software Commence Corporation has announced the availability of a Google Maps feature  integrated to the Account's and Leads detail screen of its online CRM solution. This new feature appears to be useful for individuals who visit their customers or prospects on-site. The easy access to customer location allows for the optimization of a customer visit schedule. Commence has developed a midsize market CRM product that offers more than the typical sales automation, Read More
Realizing Cost Benefits Through Perimeter-based Online Security
Malware infections are becoming more and more severe, making detecting infections before they infiltrate your server or desktop a high priority. Perimeter-based

online educational journals  Cost Benefits Through Perimeter-based Online Security Malware infections are becoming more and more severe, making detecting infections before they infiltrate your server or desktop a high priority. Perimeter-based security keeps the malware—and the risks—away from your systems. Adding layers of security, particularly outside the network, can help you identify and stop Internet threats before they infect machines, expose sensitive information, and consume valuable resources. Read More
Descartes to Provide Home Delivery Solution for Online Groceries
Turkish online grocery retailer Tazedirekt.com, an Aslanoba G1da company, has selected Descartes Systems Group’s advanced home delivery solution to manage next

online educational journals  Home Delivery Solution for Online Groceries Turkish online grocery retailer Tazedirekt.com , an Aslanoba G1da company, has selected Descartes Systems Group ’s advanced home delivery solution to manage next-day delivery operations for fresh dairy and meat products. Descartes, a provider of modular software-as-a-service (SaaS) solutions focused on improving the productivity, performance, and security of logistics-intensive businesses, is especially strong in routing, scheduling, tracking, and measuring Read More
New Product Delivers Spark to Online Marketing
Responsys has announced public beta availability of a web-based application designed to let small and mid-sized firms conduct online permission marketing

online educational journals  Product Delivers Spark to Online Marketing New Product Delivers Spark to Online Marketing D. Geller - May 10, 2000 Event Summary Responsys Jumpstart is designed to bring the power of Responsys' permission marketing engine to smaller companies than its typical customers, which include Verisign, Virgin, eToys and Lands' End. Responsys products, both the new Jumpstart and the Responsys Insight and Responsys Interact products targeted to the larger companies, offer complete control of e-mail marketing Read More
HIPAA Compliance and the eSureIT Online Backup Service
The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that

online educational journals  Compliance and the eSureIT Online Backup Service The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that electronically maintain or transmit health information. Among other things, these entities are required to have data backup plans, disaster recovery plans, and emergency mode operation plans. Fortunately, there is a way to meet these security and contingency requirements. Read More
Turning the Tide: Why New Strategies Are Urgently Needed to Counter the Surge in Online Video Piracy
One person’s freedom to pirate is another person’s loss of royalty revenue. Every day, millions of Internet users are downloading copyrighted materials—music

online educational journals  Counter the Surge in Online Video Piracy One person’s freedom to pirate is another person’s loss of royalty revenue. Every day, millions of Internet users are downloading copyrighted materials—music, movies, TV shows, and more. Although this is illegal under most countries’ copyright laws, it doesn’t stop them. What’s worse is they don’t even see themselves as criminals. Piracy isn’t going away, and content owners and governments need to regain control. Read More
Innovative and Easy-to-use Online Ordering Systems Empower Walker Foods’ Employees and Customers
For many years, the various departments at Walker Foods worked independently of one another, which seriously impeded the flow of data throughout the enterprise.

online educational journals  and Easy-to-use Online Ordering Systems Empower Walker Foods’ Employees and Customers For many years, the various departments at Walker Foods worked independently of one another, which seriously impeded the flow of data throughout the enterprise. It was clear that an integrated system was in order, and after a few initial upgrades, the company decided on AppFinity’s WebCustomer overall online solution. Since its implementation, Walker Foods has increased order accuracy and significantly Read More
Exact Offers Exact Online JobBOSS, Cloud ERP for SMBs
Exact, a provider of software solutions for small and medium-sized businesses (SMBs), introduced Exact Online JobBOSS. Exact Online JobBOSS has a different

online educational journals  Offers Exact Online JobBOSS, Cloud ERP for SMBs Exact , a provider of software solutions for small and medium-sized businesses (SMBs), introduced Exact Online JobBOSS , a multitenant cloud solution at the ongoing International Manufacturing Technology Show (IMTS) 2014 . As with cloud software in general, with Exact Online JobBOSS companies can quickly and easily implement enterprise resource planning (ERP) software, while the upgrades, security, and IT infrastructure are taken care of.   Exact has Read More

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