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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 online input of new leads and opportunities


In Search of Clarity: Unraveling the Complexities of Executive Decision Making
Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the

online input of new leads and opportunities  We conducted a wide-ranging online survey in March 2007. In all, 154 executives took part from around the world. To supplement the survey results, we also conducted in-depth interviews with senior executives and independent experts knowledgeable about decision-making at senior management levels. The author of the report was Paul Kielstra and the editor was Denis McCauley. Mike Kenny was responsible for design and layout. Our sincere thanks go to the survey participants for sharing their insights on this

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA) RFI/RFP Template

Management of opportunities, sales forecasting, leads, accounts and contacts, activities, territories, contracts, quotes and proposals, partners, analytics, reporting, and more 

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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

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Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises


Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability lacking in many of today’s web applications. However, as with any technological innovation, with the new opportunities come new challenges to be negotiated. What are the business benefits of adopting RIA, and what are the risks?

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IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

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State of the Market: HR


More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.

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New Chatter Mobile from Salesforce


Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from

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Professional Service Strategies that Win: IT’s New Role in the Cloud


Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most efficient infrastructure required to support them. You must provide your most important asset—your people—with effective tools that can be accessed remotely, securely, and immediately. Professional service organizations that understand this will be in a strong position to determine the best cloud-based solution for their needs.

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Microsoft to Provide 500,000 Students with Educational Opportunities in Morocco


The Office of Vocational Training and Employment Promotion (OFPPT) of Morocco, a public training institution offering educational training in 35 fields of study has chosen Microsoft Office 365 for its education and vocational training solutions. The OFPPT will also work with Microsoft to create 100 new Microsoft IT Academies across the country to continue with its mission to offer vocational

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Combining the Flexibility of Public-Cloud Apps with the Security of Private-Cloud Data


Cloud applications are a priority for every business—the technology is flexible, easy-to-use, and offers compelling economic benefits. The challenge is that cloud applications increase the potential for corporate data to leak, raising compliance and security concerns for IT. A primary security concern facing organizations moving to the cloud is how to secure and control access to data saved in cloud applications.

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Small Call Centers: Challenges and Opportunities


Call centers are mission critical to companies of all sizes. The quality of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have the same needs to drive customer satisfaction, grow revenues, control costs, and capture valuable market intelligence. Learn about an integrated call center solution designed for the needs of smaller companies.

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Infor Opens HQ in New York, and Reveals New Brand


What was alluded to at the Inforum 2012 conference back in April 2012 (and talked about for the last several months in the media) finally took place on October 18, 2012, when Infor announced the grand opening of its new headquarters in New York City. This move not only announced the vendor’s new “digs,” but also introduced Infor’s new brand. The related press release briefly touched on Hook @ Loop

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