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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 online media monitoring companies


Social Media and Customer Experience Feedback
Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen

online media monitoring companies  search bar (pre-screening all online social media sites for postings about your company), and (4) a “blog listener” (a tool consolidating all blogs mentioning your company). Even with these gathering tools, you will still need to dedicate at least part of an employee’s time to filtering and responding to comments, and to managing your social media presence. A complaint is an opportunity to demonstrate your dedication to customer service and willingness to listen and respond to customers’

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Performance Management

Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.  

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Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

online media monitoring companies  the respect of the online community, which can be a big hurdle for businesses. Many businesses attempt to use Web 2.0 tools to deliver Web 1.0 marketing messages. Sending one-way messaging to people looking for invitations to participate in conversations will not work, and can be the quickest way to severely damage your reputation. Always keep in mind that being viewed as a contributor and participant is key to being a good social citizen. This is the quickest way to earn the respect of the community, Read More

CMOs Thriving in the Age of Big Data


CRM analyst Raluca Druta interviews TEC’s marketing specialist.Recently, the task of selecting customer relationship management (CRM) software tools appears to reside in the front yard of the chief marketing officer (CMO). Is this a natural evolution of the CMO’s job responsibilities?It makes sense. The CMO is responsible for making the most of the data that passes through the CRM system. But to

online media monitoring companies  think that following the online habits of potential clients (specifically for each company and industry) can influence the software selection decision making? I think that marketers want to follow the online habits of their markets. But more than that, they want to engage and communicate with customers in real time. That means finding CRM and marketing software with tools for social, for collaboration, for portal access, etc. So yes, it definitely affects the choice of software. Any final thoughts? CMOs Read More

TEC Industry Watch: Enterprise Software News for the Week of June 18, 2012


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online media monitoring companies  and sporting goods stores, online sites Revionics recently celebrated its 10th anniversary. For a long time, it offered cloud-based price and promotion optimization solutions for grocery, and then expanded to other retail categories. With Retail Optimization’s cloud-based Assortment and Micro and Macro Space optimization solutions, Revionics should cover all of the merchandise planning levers—price, promotion, assortment, and space. Certainly not the only broad offering in the market, but perhaps Read More

Six Success Factors for Building a Best-run Marketing Organization


To address evolving market demands, companies must take new approaches to marketing activities and integrate all company functions. Customer relationship management (CRM) can empower your marketing organization to support growth and demonstrate value to customers. Find out six factors that can allow your company’s marketing team to make intelligent decisions and drive effective end-to-end marketing processes.

online media monitoring companies  channel strategy concentrating on online banking services, in a way parallel to that of Amazon.com, which pioneered Internet-based ordering and delivery of physical products. Develop a multichannel strategy In most cases, you should not limit yourself to one delivery channel. But adding channels does cost money. So again, the policies covering customers and brands can provide some guidance to help optimize the mix for long-term profitable growth. In the example above covering banking services for wealthy Read More

HIMSS Media


HIMSS Media provides content for health-focused IT communities. Its work includes publications, lead generation, and events.

online media monitoring companies  Media HIMSS Media provides content for health-focused IT communities. Its work includes publications, lead generation, and events. Read More

Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

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Business Intelligence: A Guide for Midsize Companies


Business intelligence (BI) is not a new concept. What’s new is that BI tools are now accessible for midsize companies. Managers can use BI to analyze complex information to support their decision-making processes, combining data from a variety of sources to get an integrated, 360-degree view of the company. Find out how to select the right BI software, the right vendor, and the right approach to implementing BI.

online media monitoring companies  available only in specialized online analytical processing (OLAP) products that involved the use of proprietary databases and highly skilled technical specialists. Now OLAP functionality is often incorporated into query and analysis tools, thus allowing business users to perform interactive analyses and, for example, click on a number in a report to drill down to and analyze the underlying details ' ascertaining root causes in many cases. Effective BI should be an interactive process, and query and Read More

Interzoic Media


Interzoic Media is a software company focused on the development and delivery of the Accord learning management system (LMS). Interzoic Media specializes in the setup and configuration of Web sites, and the development of turnkey portals, custom DotNetNuke (DNN) modules, and custom programming solutions. Interzoic Media was founded in 1996 and is headquartered in Boise, Idaho (US).

online media monitoring companies  Media Interzoic Media is a software company focused on the development and delivery of the Accord learning management system (LMS). Interzoic Media specializes in the setup and configuration of Web sites, and the development of turnkey portals, custom DotNetNuke (DNN) modules, and custom programming solutions. Interzoic Media was founded in 1996 and is headquartered in Boise, Idaho (US). Read More

abas ERP for Production Companies




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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies


ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should investigate niche software vendors who are focused on fixing fatal flaws. This paper discusses one of the potential fatal flaw areas in the CPG industry.

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Assessing the Impact of Poor Requirements on Companies


To accurately assess the impact that requirements have on businesses, IAG surveyed over 100 companies. What they found was that less than one-third were properly equipped to define their software requirements, and that suboptimal requirements consumed around 41.5 percent of the IT development budget. Find out what it takes to ensure your organization doesn’t fall on the wrong side of this business requirements equation.

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Social Media and the Future of Business


The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download now.

online media monitoring companies  Media and the Future of Business The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is Read More

Source Media


Source Media produces content for the financial and technology industries, including analysis and news. Its sites include American Banker and Accounting Today.

online media monitoring companies  Media Source Media produces content for the financial and technology industries, including analysis and news. Its sites include American Banker and Accounting Today. Read More

Proof Positive: Increasing Your Online Sales and Transactions


In Proof Positive: Increasing Your Online Sales and Transactions, you'll learn about the highest level of Web security: extended validation SSL.

online media monitoring companies  Positive: Increasing Your Online Sales and Transactions Seventy-five percent of Internet users are concerned about identity theft. If people don't trust your Web site, they won't leave behind personal data—and certainly not their payment information. This means lost customers, sales, and registrations for your business. But there is a way to show customers your site is safe to do business with. In Proof Positive: Increasing Your Online Sales and Transactions , you'll learn about the highest level Read More