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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 online speech recognition


Sit Down and Have a Long Talk with Your E-Business Application
Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions

online speech recognition  Down and Have a Long Talk with Your E-Business Application Sit Down and Have a Long Talk with Your E-Business Application A. Turner - August 25, 2000 Event Summary On August 1, 2000, Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions from Great Plains. According to the folks at Locus, the Locus Dialogue SpeechPortal platform provides access to people, places and information from any telephone,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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PeopleSoft - Catching Its Second Wind From The Internet Part 1: About PeopleSoft


PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has invested two years and over a half billion dollars to develop a number of new, Internet-based enterprise applications that have apparently propelled it back on the enterprise applications top chart. It has now emerged with a pure Internet platform, a new set of products and a new assertive attitude that will prompt strong retaliatory actions from the competition.

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Plex Systems at a Crossroads: Part 2


At the beginning of June, I attended the PowerPlex 2013 conference, Plex System’s 12th annual user conference, in Columbus, Ohio, where the focus was on the Plex Manufacturing Cloud, Plex’s cloud-based vertical ERP software solution for managing the lean manufacturing process. Following is a look at the product and its position in the marketplace, as well as the company’s new product roadmaps and

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Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?


Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with Nortel expecting losses in the order of US$19.2 billion, Clarify may be jettisoned at a significant loss.

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Who’s Got the Better Windows Office Suite? Corel or Microsoft?


There is no one correct answer, both desktop office suites excel in specific areas and pale in others. The contents of this note target the generic corporate office employee who makes heavy use of a word processor, medium use of spreadsheets, and limited database and/or web development.

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Sage 300 Online Is Available


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Creating Media-rich Online Courses for Thousands of Customer-service Employees


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Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

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Four Ways to Win Customer Raves With Your Speech-Enabled IVR


An interactive voice response (IVR) system can be key for communication between an enterprise and its customers. How can an IVR system be designed to be intuitive and user-friendly, providing assistance and not frustration?

Download this tip sheet to learn four ways an enterprise can work towards an IVR system that customers see as a help and not a hindrance.

The considerations to keep in mind include knowing your customers, avoiding an overly complicated and overstuffed system, involving customer service employees in the design process, and paying attention to every valuable detail.

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Realizing Cost Benefits Through Perimeter-based Online Security


Malware infections are becoming more and more severe, making detecting infections before they infiltrate your server or desktop a high priority. Perimeter-based security keeps the malware—and the risks—away from your systems. Adding layers of security, particularly outside the network, can help you identify and stop Internet threats before they infect machines, expose sensitive information, and consume valuable resources.

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Maintenance Connection Onsite/Online


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