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Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

online storage service  a process (such as online bill payment). This measure of variation is called standard deviation. Clearly, the greater the variation, the more effort (and money) is spent dealing with the process. In Six Sigma terms, 1 indicates high variation and 6 (or more) is very low. Six Sigma is full of terminology that must be understood by any organization pursuing implementation. For those just learning about Six Sigma, a few basic definitions will ease the burden when reading about Six Sigma including: Critical Read More...
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » online storage service


Data Storage in the Cloud-Can you Afford Not To?
Storing data in the cloud using Riverbed Technology’s Whitewater cloud storage gateway overcomes a serious challenge for IT departments: how to manage the vast,

online storage service  Storage in the Cloud-Can you Afford Not To? Storing data in the cloud using Riverbed Technology’s Whitewater cloud storage gateway overcomes a serious challenge for IT departments: how to manage the vast, and ever-growing, amount of data that must be protected. This paper makes the business case for cloud storage, outlining where capital and operational costs can be eliminated or avoided by using the cloud for backup and archive storage. Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

online storage service  is from the free online encyclopedia Wikepedia, a resource that is used and read not only by technical IT staff, but by everybody, including business clients: “SOA can help businesses respond more quickly and cost-effectively to the changing market conditions…It also makes interconnection of existing IT assets trivial.” Although current hype is mostly about its promise, SOA will deliver several real benefits to both IT and business when done right. It will lead to a simplified architecture more Read More...
Choosing a Solution for Web Filtering: Software, Appliance, Managed Service?
There are three types of web security solutions: software-based, appliance-based, and managed services. Each needs to be evaluated against several key buying

online storage service  and other streaming media, online games and file downloads (see MessageLabs Intelligence Report, August 2008 www.messagelabs.com/resources/mlireports ). Statistically speaking, visits to adult and illegal websites are less common. Nevertheless they expose businesses to severe legal risks, e.g. from failure to protect staff from indecent images, cyber bullying and sexual harassment. As well as prosecution, fines and other penalties, the results can include loss of client trust and unwelcome media Read More...
How to Use a Network Appliance SAN for Server and Storage Consolidation
If you’re dealing with increasing demands on your server storage by adding servers one at a time, the number of servers is growing hand in hand with management

online storage service  additional server was brought online due to running out of storage space. Managing the network infrastructure became increasingly complex as more and more servers were brought on line. The current data center at headquarters could house a maximum of 120 servers, a number projected to be outgrown in two months. Data replication was 15 to 24 months away. A total of four employees ran the data center, two server administrators and two storage administrators. 4 NEW INFRASTRUCTURE Five four-processor Xeon Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

online storage service  service organization,mobile workforce,mobile workforce management,field service strategy,ViryaNet,field service efficiency,field service performance,field service operational excellence,field service organization performance,performance-driven service organization Read More...
New Life for Dead Storage Technologies: Consumer-driven Optical Storage in the Data Center
While optical technology has become the default removable storage medium on the desktop (CD and DVD), in enterprise storage the evidence of failure is

online storage service  Life for Dead Storage Technologies: Consumer-driven Optical Storage in the Data Center While optical technology has become the default removable storage medium on the desktop (CD and DVD), in enterprise storage the evidence of failure is unmistakable. After fifteen years, optical technologies in the enterprise storage market account for only a fraction of 1 percent of enterprise storage hardware spending. There is a dramatically different future, however, for some optical storage subsystems. Read More...
IP Telephony Storage
Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the

online storage service  Telephony Storage Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs). Read More...
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical

online storage service  Ziff Davis,Ziff Davis white paper,self service BI,self service business intelligence,data repository Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

online storage service  explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service. Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

online storage service  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

online storage service  field service mobility,field service mobile device,mobile devices for field service organizations,field service mobile device considerations,field service mobile device purchasing,IFS,IFS Applications Read More...
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

online storage service  HR service delivery model,human resources service delivery,workforce service delivery,streamlined HR service delivery,hr operational excellence,HR service delivery trends,PeopleSoft Workforce Communications,PeopleSoft HelpDesk for Human Resources,Oracle HCM Read More...

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