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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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The Store of the Future
The big hit of the National Retail Federation show was the Metro Group's Store of the Future. The budget for this extravaganza - it appears to have been

online store shopping cart  Parallax View, ChainLink Research's online magazine, read by over 150,000 supply chain and IT professionals each month. Thought-provoking and actionable articles from ChainLink's analysts, top industry executives, researchers, and fellow practitioners. To view the entire magazine, click here . About the Author For more than two decades, Ann Grackin, Chief Executive Officer, has been on the frontlines of the Supply Chain Management technology and eCommerce frontier, leading global strategy and technology

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order RFI/RFP Template

Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pricing, Customer Information, Reporting and Analysis, Integration and Interfacing Requirements, Engineering Capabilities, Channel Support and PRM, Aftermarket Services, and more. 

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Telecom Re-invention: Optimizing the Online Customer Experience


As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

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Case Study: Barnes & Noble College Booksellers


Committed to keeping pace with market trends, optimizing operations, and streamlining the student experience, Barnes & Noble wanted to upgrade its e-commerce platform. Learn how the company found a solution that offered the functionality, scalability, and reliability needed to create customized online solutions for each of its campus bookstores, while also having the capacity to quickly bring new stores online.

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Dassault’s Consumer Experience Management, Virtually Yours


Product lifecycle management (PLM) for retail and consumer packaged goods (CPG) is usually seen as a lighter version of more complex systems used by manufacturing companies to design sophisticated industrial products. Dassault Systèmes is one of the few vendors to offer PLM solutions that specifically address customer experience in retail. In this article, TEC analyst Gabriel Gheorghiu shows you how retailers can use the Dassault Systèmes solution for customer experience.

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Analyzing Manhattan Associates’ Supply Chain Platform Play - Part 2


Part 1 of this blog series analyzed Manhattan Associates’ innovative Supply Chain Process Platform (SCPP)-based applications, such as Supply Chain Intelligence (SCI) and Total Cost to Serve (TCS). The Manhattan SCOPE suite’s modules were also discussed as well as the company’s recent evolution from a mere supply chain execution (SCE) provider. The article concluded that

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Driving Store Execution through Enterprise Workforce Management


Given intense competition and thin margins, more and more retailers are struggling to execute their corporate vision at the store level. Unfortunately, many attempt to tackle these industry realities without a strategy or supporting system. As a result, many leading retailers are turning to advanced workforce management (WFM) solutions to ensure proper staffing levels, combat employee turnover, and reduce payroll costs.

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How to Build a Business Case for Lighthouse System’s Shopfloor-Online


Making a robust business case to convince management how a software solution can make a valuable contribution to your business isn’t easy. To build a successful case, you need a set of practical examples of what the software does and the benefits it can provide. Examine the strategies and problems associated with achieving your manufacturing objectives, and what the Lighthouse Systems’ solution can do to address them.

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BBVA Seamlessly Monitors and Improves its Online Reputation


BBVA needed an online tool to detect possible risks to its reputation in order to increase positive feedback and customer satisfaction. IBM Cognos Consumer Insight automates this online analytic process with a high degree of scalability. The solution can identify the subject, type, date, author, title, and country of online comments made about BBVA and its brands.

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Dispelling 7 Common Misconceptions about Online Backups


Are you still using tape, compact disc, or zip drives to do manual data backups? If you still don’t believe an automated online backup is the best way to protect your data, you should take a closer look. Learn what the seven misconceptions about online backups are, and why you shouldn’t worry about transferring your critical business data over the Internet—remote data backup isn’t as hard as it seems.

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Microsoft .NET Framework makes one stop shopping easy as pie


Learn how AVCOM Technologies, a provider of comprehensive information technology (IT) products and suites to high-growth middle market companies, integrated its business processes with Microsoft .NET Framework and "e by Epicor" suite.

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HIPAA Compliance and the eSureIT Online Backup Service


The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that electronically maintain or transmit health information. Among other things, these entities are required to have data backup plans, disaster recovery plans, and emergency mode operation plans. Fortunately, there is a way to meet these security and contingency requirements.

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