Home
 > search for

Featured Documents related to »  online technical support


Case Study: Holland Bulb Farms Online Flower Provider Manages Web Store to Support Company Growth
With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company

online technical support  track their business operations online and ofline. Everest Software is the proud winner of numerous awards including the SIIA Codie Award for 'Best Business Software Product. Searches related to Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth : Support Company | Support Company Goals | Support Maintenance Company | Support Outsourcing Companies | Support Service Companies | Support Systems Company | Business Support Company | Company Community Support | Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » online technical support


Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

online technical support  trading and swapping through online marketplaces such as eBay has turned them into mainstream outlets. User generated support networks and forums deliver support messages in a way that empathises with the needs of others—suppliers only need to participate with occasional expert comment and moderation rather than dominate. Just as other groups of influencers and business partners, such as resellers, are regarded as part of the sales channel, so too should social networks. This means they should be Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

online technical support  (FAQs) facilities, newsletters, etc. Online content might provide a variety of useful elements, including user and technical documentation, product enhancement and support schedules, application use and deployment best practices, online communities, and other content. If some of these services are not tied to the agreement (for example, user groups), the value received is either of a knowable value, or it is questionable. The value of other (miscellaneous) services is based on the content versus the need Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

online technical support  support submission process and online case histories for each customer. eSupport has a number of features that make it more sophisticated than FAQs or a searchable knowledge base. The primary distinction between eSupport and a knowledge base is that Great Plains has connected its customer web site to its internal incident tracking system. Customers that cannot resolve problems via the knowledge base on CustomerSource can initiate a service request online. Great Plains delivers personalized service by Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

online technical support  technical problems in specialized online communities. Technical problems require expert intervention that is difficult to monitor on multiple channels. Another advantage of hosting an in-house online community is avoiding any possibility of clients being encouraged to investigate a competitor’s product. Are customers an underused resource for customer support? The answer is unquestionably ‘yes,’ as they typically gain much expertise in the functionality of products. Clients can become intuitively Read More...
Support for Old Releases-Good for the User but Is It Good for the Vendor?
The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at

online technical support   Read More...
Interim Technical Management, Inc.


online technical support  Technical Management, Inc. Read More...
Hanging on the Telephone: Antivirus Cold-calling Support Scams
Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very

online technical support  antivirus software,support scams,ESET,service support scams Read More...
Proof Positive: Extended Validation SSL Increases Online Sales and Transactions
This white paper provides insights into how Extended Validation (EV) SSL can help increase online transactions and sales by alleviating consumer concerns about

online technical support  Extended Validation SSL Increases Online Sales and Transactions This white paper provides insights into how Extended Validation (EV) SSL can help increase online transactions and sales by alleviating consumer concerns about identity theft and fraud. Read More...
A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support

online technical support   Read More...
Buying FOSS Development Labor Online
I received an e-mail notice today about Cofundos, a

online technical support  FOSS Development Labor Online I received an e-mail notice today about Cofundos , a community innovation & funding site, which launched last week. Cofundos looks like one possible solution to an often murky area in the open source software space: how to continue fueling development. Suppose you find some open source software useful but it doesn't have commercial backing devoting regular developers (for example, Red Hat or Compiere ) to its well-being, and suppose you don't want to employ developers Read More...
Technical Staff Management Systems for the Aviation Industry
In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times

online technical support  Staff Management Systems for the Aviation Industry Introduction In the airline industry, the every day activities of fleet maintenance can be divided into two large areas: scheduled maintenance (or major maintenance) and line maintenance. In scheduled maintenance, personnel management is not as complicated as in line maintenance. Traditionally, scheduled maintenance has a fixed number of days to perform maintenance activities, while line maintenance only has a few hours at night and often a few Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

online technical support  software support and maintenance,enterprise applications,software licensing,on demand,software as a service,SaaS,information technology,IT,maintenance fees,third party service providers,open source software,maintenance agreement,help desk,reconfigure option,legacy software Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others