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Software Functionality Revealed in Detail
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 online text messages


Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

online text messages  The rapid growth of online social interaction from the once highly techie newsgroups and bulletin boards into chat rooms, forums, messaging and social networks has become a powerful influence on all aspects of commerce: Awareness through viral communication. An email, a text message, a link are so easily sent and replicated through an entire network. It may be less predictable than traditional marketing, and difficult to measure, but can deliver an outstanding positive contribution if appropriately

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order RFI/RFP Template

Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pricing, Customer Information, Reporting and Analysis, Integration and Interfacing Requirements, Engineering Capabilities, Channel Support and PRM, Aftermarket Services, and more. 

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Documents related to » online text messages

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

online text messages  Online SMS Service | Online SMS Services | Own SMS Service | Receive SMS Service | Send SMS Service | Setup SMS Service | SMS Based Services | SMS Computer Services | SMS Customer Service | SMS Delivery Service | SMS Forwarding Service | SMS Information Services | SMS Locator Service | SMS Marketing Services | SMS Message Service | SMS Only Service | SMS Question Service | SMS Search Service | SMS Self Service | SMS Sending Service | SMS Service Account | SMS Service Manager | SMS Service Name | SMS Read More

Microsoft Convergence 2013 Observations (From Afar)


Microsoft Convergence 2013, which took place in mid-March 2013 in New Orleans, Louisiana, was reportedly the largest annual Convergence conference ever, with more than 11,000 attendees. Although I could not attend the multiday event in person, today’s collaborative technology marvels made it possible for me to follow it fairly closely even from a thousand miles away. Many of the conference

online text messages  as NetSuite , Plex Online , and Acumatica will likely make some noise and FUD (fear, uncertainty, doubt) about whether additional tools such as some terminal server or virtual desktop will still be required for Microsoft Dynamics hosted customers. Terminal server/ Citrix are no longer required, as both 2013 releases of Dynamics GP and Dynamics NAV have web clients, but then would this still be a “true cloud” (public and multitenant)? Microsoft counters that this move will provide customers with Read More

A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

online text messages  and millions of other online sources—all coming together into the real-time charts, bars, diagrams, and maps on the Command Center screens. Figure 2. Voice of the Customer Command Center   The Competition Some of Attensity’s competitors focus on functionality features for CEM and social media analytics. A few of these well-known vendors are listed below: Clarabridge , with its sentiment and text analytics platform , enables analysis of information coming from several sources. Medallia offers a Read More

Tips for Social Marketers


Does social marketing meet the expectations that businesses or marketers have set for it? There are many claims according to which social marketing is very effective; perhaps more effective than e-mail marketing for certain generations of consumers or market segments. From a business perspective, recognizing the social as becoming an important space for advertising and finding prospects or

online text messages  map clients’ social or online activities. In so doing, they are able to direct social marketing campaigns effectively. But which clients opt for Twitter? Which ones prefer Facebook or Google+? These are relevant questions for social marketers for two main reasons. First, if most clients tend to navigate to a certain venue, then it does not make sense to create content for all venues. A company can focus on its clients’ platform of preference and duplicate content on other venues to make sure it has Read More

Commence Adds Google Maps to the Online CRM Software


Commence Corporation has announced the availability of a Google Maps feature integrated to the Account's and Leads detail screen of its online CRM solution. This new feature appears to be useful for individuals who visit their customers or prospects on-site. The easy access to customer location allows for the optimization of a customer visit schedule. Commence has developed a midsize market CRM

online text messages  Google Maps to the Online CRM Software Commence Corporation has announced the availability of a Google Maps feature  integrated to the Account's and Leads detail screen of its online CRM solution. This new feature appears to be useful for individuals who visit their customers or prospects on-site. The easy access to customer location allows for the optimization of a customer visit schedule. Commence has developed a midsize market CRM product that offers more than the typical sales automation, Read More

Case Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities


Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make it available whenever needed. Find out how the new online solution safeguards, analyzes, and shares customer data with employees, while easing the IT administrative burden.

online text messages  Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make it available whenever needed. Find out how the new online solution safeguards, analyzes, and shares customer data with employees, while easing the IT administrative burden. Read More

Creating Media-rich Online Courses for Thousands of Customer-service Employees


When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized it would need a new content authoring solution to continue meeting its training objectives. The company chose SumTotal ToolBook authoring software to create media-rich online courses integrated with SumTotal Learning Management to deliver training and track results.

online text messages  Media-rich Online Courses for Thousands of Customer-service Employees When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized it would need a new content authoring solution to continue meeting its training objectives. The company chose SumTotal ToolBook authoring software to create media-rich online courses integrated with SumTotal Learning Management to deliver training and track results. Read More

When Passwords Aren't Enough: The Need for Strong Online Authentication That Is Easy to Use


For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This paper examines the security threats associated with weak authentication practices on the Web, why businesses need to strengthen online authentication, and new approaches for delivering one-time passwords and two-factor authentication. Increase your Web site security now.

online text messages  The Need for Strong Online Authentication That Is Easy to Use For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This paper examines the security threats associated with weak authentication practices on the Web, why businesses need to strengthen online authentication, and new approaches for delivering one-time passwords and two-factor authentication. Increase your Web site security now. Read More

Advertising Online - A Guide to Successful Market Penetration Part Three: Geo Targeting and Fraud Protection


The same type of technology used to identify and suppress certain types of traffic can also be used for good - geo targeting can supply geographically specific traffic to your site.

online text messages  Online - A Guide to Successful Market Penetration Part Three: Geo Targeting and Fraud Protection Geo Targeting and Fraud Protection Programs Pay-Per-Click search engine traffic is a popular means of bringing qualified users to sites. Technology has evolved tremendously, allowing the targeting and tracking abilities of an engine to supply PPC campaigns with less advertising and more of a direct marketing platform. However, while the theory is sound, the traffic being supplied may not always be Read More

Internet Trust Marks: Building Confidence and Profit Online


Learn all about trustmarks, and how they boost online sales in Internet Trust Marks: Building Confidence and Profit Online.

online text messages  Building Confidence and Profit Online Many consumers see the Internet like the old Wild West: lots of snake-oil salesmen, thieves, and con artists. So how do you create enough trust in your Web Site to have visitors comfortably provide their personal data and credit card information? That's where trust marks come in. Like this one: You probably recognize it, most online shoppers do. Learn all about trust marks, and how they boost online sales in Internet Trust Marks: Building Confidence and Profit Online Read More

Realizing Cost Benefits Through Perimeter-based Online Security


Malware infections are becoming more and more severe, making detecting infections before they infiltrate your server or desktop a high priority. Perimeter-based security keeps the malware—and the risks—away from your systems. Adding layers of security, particularly outside the network, can help you identify and stop Internet threats before they infect machines, expose sensitive information, and consume valuable resources.

online text messages  Cost Benefits Through Perimeter-based Online Security Malware infections are becoming more and more severe, making detecting infections before they infiltrate your server or desktop a high priority. Perimeter-based security keeps the malware—and the risks—away from your systems. Adding layers of security, particularly outside the network, can help you identify and stop Internet threats before they infect machines, expose sensitive information, and consume valuable resources. Read More

Intuit QuickBooks Online Going Mobile


As part of its ongoing quest for innovation, Intuit recently announced that QuickBooks Online is now available for mobile devices. QuickBooks Online for iPad (the name is somewhat deceiving given that the product runs on multiple mobile devices and not only on the Apple iPad) is the newest addition to the QuickBooks Online suite. Through a single QuickBooks Online account, a business can access

online text messages  QuickBooks Online Going Mobile As part of its  ongoing quest for innovation , Intuit recently announced that  QuickBooks Online is now available for mobile devices . QuickBooks Online for iPad (the name is somewhat deceiving given that the product runs on multiple mobile devices and not only on the Apple iPad ) is the newest addition to the QuickBooks Online suite. Through a single QuickBooks Online account, a business can access and interact with its data from a computer, tablet, or other mobile Read More

Maintenance Connection Onsite/Online for CMMS-EAM Certification Report


Maintenance Connection Onsite/Online (v. 5.0) is TEC Certified for online evaluation of computerized maintenance management system (CMMS)–enterprise asset management (EAM) solutions in the Asset Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

online text messages  is TEC Certified for online evaluation of computerized maintenance management system (CMMS)–enterprise asset management (EAM) solutions in the Asset Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

BBVA Seamlessly Monitors and Improves its Online Reputation


BBVA needed an online tool to detect possible risks to its reputation in order to increase positive feedback and customer satisfaction. IBM Cognos Consumer Insight automates this online analytic process with a high degree of scalability. The solution can identify the subject, type, date, author, title, and country of online comments made about BBVA and its brands.

online text messages  Monitors and Improves its Online Reputation BBVA needed an online tool to detect possible risks to its reputation in order to increase positive feedback and customer satisfaction. IBM Cognos Consumer Insight automates this online analytic process with a high degree of scalability. The solution can identify the subject, type, date, author, title, and country of online comments made about BBVA and its brands. Read More