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Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

online web forms  the success of their online businesses. ATG Commerce is the commerce platform and business user application solution top-rated by industry analysts for powering highly personalized, efficient and effective e-commerce sites. ATG's platform-neutral optimization services can be easily added to any Web site to increase conversions and reduce abandonment. These services include ATG Recommendations and ATG's live help services, including ATG eStara Click to Call, and Click to Chat. The company is headquartered Read More...
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » online web forms


Counting Website Traffic
Knowing how many people visit your website can help you improve the site and increase revenues. Counting them can be easy or accurate, but not both.

online web forms  Website Traffic Problem: Knowing how many people visit your website can help you improve the site and increase revenues. Counting them can be easy or accurate, but not both. In Depth: In the Golden Age of the Internet (three or four years ago) the success of a website was measured by hits. A hit is an event that retrieves an item from the website. When you pointed your browser to this page, for example, there were four or five hits registered at our server. One was for the main HTML page code, Read More...
Web-site Strategy for Organizations in the Corporate Services Industry
As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional

online web forms  tools such as forums, online polls, surveys, and the ability to comment on blogs, organisations can also increase interactivity, thereby increasing engagement and strengthening client relationships. 3. Promoting Positive Word of Mouth According to Herbig and Milewicz (1997, p.27) “reputation is one of the primary contributors to perceived quality…and value…a firm with a good overall reputation owns a valuable asset - “goodwill”. Goodwill is particularly  based. As such, promoting positive word Read More...
The Cobalt Group Drives a New Web Deal
The Cobalt Group and National Automobile Dealers Association form a partnership to help dealers build online capabilities and expand consumer choice.

online web forms  site will also provide online shoppers with an enhanced dealer locator, consumer advice and access to the consumer edition of the N.A.D.A. Official Used Car Guide. Market Impact This is a significant announcement for the Cobalt Group. The new partnership provides access to NADA's nearly 20,000 franchised dealers which hold nearly 40,000 separate franchises. Cobalt maintains relationships with 16 automotive manufacturers and over 50 of the largest dealer groups in the United States. They have little or no Read More...
Who’s That Knocking On Your Web?
Coremetrics’ approach to visitor tracking is a hosted service that incorporates industry best practices to provide profiling of site visitors to support media

online web forms  unified view of the online customer. Coremetrics provides lifetime analysis of the success of marketing campaigns. This means that, for example, a website comparing two different marketing campaigns could determine ROI for the lifetime of the customers, rather than simply for the first burst of usage after each campaign. If one campaign brings more buyers in the short run but the ones brought by another campaign tend to be much more loyal and to come back continually, eLuminate will sort that out. Read More...
Web Publishing Is Quietly Succeeding
If your web site is poorly designed, your sales force will have a hard time selling it. As in any business venture, the keys to online success involve attention

online web forms  venture, the keys to online success involve attention to quality and setting clear goals. Would it surprise you to find out that successful Web publishing has everything to do with business focus, not technology issues? Not sure where to start? Read about key concepts that can transform your company’s online activities. Read More...
Dispelling 7 Common Misconceptions about Online Backups
Are you still using tape, compact disc, or zip drives to do manual data backups? If you still don’t believe an automated online backup is the best way to

online web forms  7 Common Misconceptions about Online Backups Are you still using tape, compact disc, or zip drives to do manual data backups? If you still don’t believe an automated online backup is the best way to protect your data, you should take a closer look. Learn what the seven misconceptions about online backups are, and why you shouldn’t worry about transferring your critical business data over the Internet—remote data backup isn’t as hard as it seems. Read More...
Software Selection for Organizations: Are We Becoming Too Web-biased?
Web-based software has come of age: it is more robust and stable, and combined with the increased speed of the Internet, businesses have reaped tremendous

online web forms  Selection for Organizations: Are We Becoming Too Web-biased? Software is a unique asset in the sense that it does not have any moving parts. Hence, it is not subject to wear and tear, which is the main reason any physical asset with moving parts requires maintenance and, ultimately, replacement. Theoretically, the life of a software application is eternal, with it not needing any maintenance at all so long as the hardware platform on which it is running is maintained and is in working condition. Read More...
Case Study: Leading Online Bank Automates with Job Scheduling Solution
An online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes with a job scheduling solution

online web forms  Study: Leading Online Bank Automates with Job Scheduling Solution ROI Case Study : Leading Online Bank If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Tidal Software brings a radically simple approach to optimizing the operations of one of your company's most complex assets: its enormous infrastructure of enterprise applications including SAP, Oracle, Informatica, Symantec/Veritas and many others. Source : Tidal Software Resources Read More...
Online Travel Company Empowers Remote Workers with Messaging Solution
As Expedia’s early rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more

online web forms  rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more effectively across long distances. Microsoft® Exchange Server 2007 was deployed and integrated with Microsoft Windows® SharePoint® Services. Discover how Expedia benefits by enabling remote users to access network documents, and more. Read More...
Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales
Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However

online web forms  Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance Read More...
Online Insight, Inc.


online web forms  Insight, Inc. Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

online web forms  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer Read More...
The Mobile Web Site Kit
Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they've struggled to convince clients and

online web forms  Mobile Web Site Kit Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they've struggled to convince clients and prospects that there’s a market out there. Now that mobile has made its way onto the mainstream, many companies are still asking themselves whether it’s right for them. This white paper aims to help Web site owners make that decision. Read More...
GMAC Web-Enables Legacy Data With NEON Systems Shadow Direct
GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON Systems’ Shadow Direct product gives

online web forms  can now be used online and in batch environments. The results are incredibly fast. According to Nelson, access to the mainframe has a 98-99% sub-second response time, with access in the Java environment at approximately one second. That's FAST, he emphasized. In addition, NEON Systems showed an amazing level of customer support and service from the very beginning, with their ability to support enhancements that we were looking for. TEC's Analysis of Market Impact The ADABAS database system is common Read More...

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