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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 onlinecomplaintmanagementsystem .com

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Intuit and Square Integrate POS and Accounting for SMBs


Intuit and Square recently announced a seamless integration between Square Register and QuickBooks accounting. Built on Intuit’s open platform, the integration with Square's point-of-sale (POS) solution aims to enable small businesses to more efficiently import their transactions from Square into QuickBooks, helping them streamline their operations, save time, and ensure more accurate reporting. <

onlinecomplaintmanagementsystem .com  The completely redesigned QuickBooks Online is the center of this operating system, and it has streamlined payroll, payments, and third-party app experiences built in. You can test drive the new QuickBooks Online  here  (clicking on the “Apps” tab on the left allows users to turn on third-party apps). For its part, Square is making sophisticated “big business” tools simple and available to anyone. Whether a business needs to accept credit cards, manage a full POS system, or sell online, Square Read More

Regulatory and Compliance


Regulatory compliance covers the requirements for ensuring products and their associated materials comply with both external and internal rules and regulations. It covers regulatory and requirements needs, as well as product related components of environmental health and safety (EH&S).

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Wholesale and Retail Trade


Companies in the wholesale and retail trade industry face multiple micro- and macro-economic pressures, including unpredictable consumer behavior; fluctuations in demand; heavy competition; and local, national, and international regulatory compliance issues. These companies have also seen increases in business costs, ranging from transportation and delivery to the necessity of managing a large number of remote divisions.

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Salesforce.com Expands into SAP’s Turf


Salesforce.com dreams of becoming a $1 billion software company, in Germany. The vendor is forging partnerships, expanding its territory, and fostering innovation.

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Salesforce.com Acquires CRM Analytics Capabilities


Salesforce.com has somewhat quietly acquired RelateIQ, provider of an analytics-based cloud CRM software platform. The young startup has promoted itself as a data-driven alternative to salesforce.com and other CRM platforms, and has apps that analyze a user’s inbox and calendar to find contacts, merge relevant data, and keep track of customer interactions.

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Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Salesforce.com Offers Financial Industry Solutions


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Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

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xTuple


xTuple provides free, and commercially licensed, open source enterprise resource planning (ERP) software. Its customers range from small businesses to large enterprises in a variety of industries, including food production, manufacturing of pistons, industrial pumps, and specialty garments, and others. xTuple is headquartered in Norfolk, Virginia (US).

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Salesforce.com Releases Another Wave of BI Capabilities


Salesforce.com recently released an update to the Salesforce Wave (a.k.a., Salesforce Analytics Cloud) business intelligence (BI)/analytics cloud software platform. The release is centered on mobile capabilities and includes several tools meant to allow mobile users to quickly pull up and visualize data. The cloud CRM software leader claims that over half of the Salesforce Analytics Cloud queries come from mobile devices.

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Hosted versus On-premises Customer Relationship Management


The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and disadvantages?

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ERP for the Oil and Gas Industry (Upstream)


The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality.

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CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Salesforce.com Launches AppExchange Store Builder


Salesforce.com recently announced AppExchange Store Builder to enable any company to create its own custom app marketplace. AppExchange Store Builder leverages technology used to create the renowned Salesforce AppExchange marketplace, replete with business apps that work tightly with salesforce.com's cloud solutions.

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Great Plains' eEnterprise Solution 'N Sync with Microsoft's New Platforms


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