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Case Study: The Morris Law Group
The Morris Law Group—a personal injury law firm based in Ontario (Canada)—sought to design an intuitive Web site that was simple to maintain and architecturally
law firm based in Ontario (Canada)—sought to design an intuitive Web site that was simple to maintain and architecturally aware of sophisticated search engine optimization (SEO) techniques. Personal injury law is a competitive field, so visibility was a priority. Learn how a content management system (CMS) helped the firm increase page views by 47 percent and visits by 38 percent.
Web Content Management (WCM) System RFI/RFP Template
Content Authoring, Content Acquisition, Content Aggregation, Document and Records Management, Security Management, Performance, Backup, and Recovery, Product Technology and Support
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Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Visual 2000 International
Visual 2000 is a Montreal (Canada)-based software developer specializing in apparel-specific enterprise management software. As a provider of apparel
distribution channels in Toronto, Ontario (Canada); Vancouver, British Columbia (Canada); New York, New York (US); Mexico; Taiwan; China; and Hong Kong. The vendor delivers on-site applications that address the implementation of advanced enterprise management and product distribution systems.
Product Configurators Pave the Way for Mass Customization
'Mass customization' is the buzzword of the current decade. Customers demand products with lower prices, higher quality and faster delivery; yet they also want
Institute (NRC-IMTI) in London, Ontario. It consists of a configuration engine, a product-modeling tool, and a Web presentation framework. The software tool accepts user requirements over the Internet, and based on embedded product definitions (consisting of mathematical formulae, design parameters, constraints, safety requirements, etc.), it generates custom-engineered products automatically to meet user needs. The Configurator is designed to separate the product domain knowledge from program execution
Wylie Systems Inc
Headquartered in Burlington, Ontario (Canada), Wylie Systems, Inc. specializes in point-of-sale (POS) and Web-based information.
Inc Headquartered in Burlington, Ontario (Canada), Wylie Systems, Inc. specializes in point-of-sale (POS) and Web-based information.
Case Study: Leveraging Response Management in a Super-charged Environment
Research in Motion, maker of the BlackBerry, had a rapidly expanding customer base and shortened product life cycles. This led the company to add more contract
agreements. Headquartered in Waterloo, Ontario, RIM has ofices in North America, Europe, and the Asia-Paciic region, with more than 6,250 employees in 18 different countries. It is the world's largest wireless design group and one of the top 15 research and development investors in Canada, with 2007 total revenue over three billion dollars. The company's end-user base has expanded by about 18 percent every quarter for the last three years, and overall production has more than doubled in the last year.
Creating a Web Strategy
One of the best starting points for determining a web site strategy is to understand both the market that your company operates in and the needs of your key
a Web Strategy One of the best starting points for determining a web site strategy is to understand both the market that your company operates in and the needs of your key stakeholders. But most companies today are highly complex and political, making the identification and prioritization of stakeholders a difficult task. Discover the three key broad stakeholder groups that you need to factor into your web strategy planning.
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today
Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve
Software as a service: The Alternative for Web Content Management
Your web site can be your best marketing and sales tool in a global market. Stale content, however, isn't useful to visitors—so you have to make sure your site
as a service: The Alternative for Web Content Management Your web site can be your best marketing and sales tool in a global market. Stale content, however, isn't useful to visitors—so you have to make sure your site is constantly updated. How can you reduce the time and financial expense of using multiple systems and multiple forms of content to revise your site? A software-as-a-service (SaaS) content management system (CMS) might be the solution you're looking for. Read more.
HR Executive's Guide to Web 2.0: Cracking the Code for Talent Management
Find out in the Aberdeen report HR Executive's Guide to Web 2.
Executive's Guide to Web 2.0: Cracking the Code for Talent Management Today, many large and midsized corporations are exploiting Web 2.0 tools to drive significant improvements in their talent management programs. Best-in-class companies in virtually every sector are employing social networks, blogs, and Webcasts to achieve higher levels of employee productivity and retention, increase employee sense of engagement, facilitate knowledge capture and transfer, connect employees with colleagues across the
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web
Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site.
Profit from Emerging Web 2.0 technologies
In How Web 2.
from Emerging Web 2.0 technologies If your company is looking for a competitive edge , you can find it in powerful new marketing tools enabled by Web 2.0 technology. Learn how your company can use social media sites, wikis, blogs, mashups, and videos to build stronger relationships with your customers, get critical customer feedback, enhance customer service and loyalty, penetrate new markets, and grow and strengthen your brand(s). In How Web 2.0 is Transforming CRM , you’ll also discover how to
The New Web Experience: More than an Extension to WCM?
That membrane between your business and the online world—your Web site—is expected to be so permeable and malleable these days that web content management (WCM)
New Web Experience: More than an Extension to WCM? That membrane between your business and the online world—your Web site—is expected to be so permeable and malleable these days that web content management (WCM) systems have to manage a lot more than just the content on your site. Now web experience management (WEM) has emerged to address the way people access and interact with your site. WEM also illuminates more of these interactions for your own business’s marketing edification. In this blog
How to Convert Web Site Visitors into Leads for Efficient, Successful Prospecting
The number of leads captured from conventional channels is steadily declining due to the increasing importance of web sites. While Web analytic and e-mail
to Convert Web Site Visitors into Leads for Efficient, Successful Prospecting The number of leads captured from conventional channels is steadily declining due to the increasing importance of web sites. While Web analytic and e-mail marketing solutions provide useful data, they do nothing to capture leads. If there was a service that could prospect all your web site visitors, would you use it? Find out how LEADSExplorer is helping businesses convert their web visitors into potential leads.
Smart Protection Network: Stop Web Threats Before They Reach You
The Internet is now an important business tool@but it also puts companies at risk of exposure to Web-based threats that can cause major damages, such as
Protection Network: Stop Web Threats Before They Reach You Smart Protection Network: Stop Web Threats Before They Reach You If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Trend Micro™ Enterprise Security is powered by Trend Micro™ Smart Protection Network , unique in-the-cloud technology that correlates web, email, and file reputation data in real time—so you are protected immediately. As an integrated solution, it also
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