Home
 > search for

Featured Documents related to »  onyx customer portal


Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

onyx customer portal  repository. Their original product, Onyx Customer Center, was a client-server application that collected customer data from various internal data stores and loaded a single data repository. This product forms the core function of the Onyx 2000 suite. The suite has four components: E-business Engine - This is the backbone for the rest of the applications. The engine consists of a data center, process technology (technology that tracks customer interactions across company divisions and routes customer data Read More...
Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » onyx customer portal


IBM is Serious About SMB
In the battle for market supremacy, IBM wants to win by reducing Microsoft's market potential. IBM has selected the infrastructure as its battlefield. Both

onyx customer portal  E.6 platform. Last year Onyx and IBM made their first e-business On Demand applications for SMBs and Clear Technology offered its C2 CRM suite with IBM's hardware, middleware, and database technologies. Even SAP and IBM formed an alliance to offer enterprise developers a stream of Web services-based APIs. Accordingly, IBM is reinforcing its integration strategy and has already rolled out about 300 adapters for its WebSphere platform, all developed by the company or partners. The most recent partnership Read More...
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

onyx customer portal  integrated contact centre solutions, Onyx partners with organisations to address their customer service challenges, delivering measurable time and cost savings through process automation while empowering agents to improve service quality through increased access to customer data. Searches related to : Analytical CRM | Analytics Intelligence | Apply CRM Software System | Apply CRM System | Apply CRM System Model | Apply CRM System Process | Apply CRM System Solutions | Apply CRM System Structure | Apply Read More...
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

onyx customer portal  under the ONXS symbol. Onyx (now branded Consona Customer Management , part of the Consona Enterprise CRM product line) was a provider of CRM software and an additional range of professional services, including strategic services, consulting services, education and training, and customer services. Founded in 1995 and headquartered in Bellevue, Washington (US), Onyx had international operations throughout the Americas, Europe, and Asia Pacific. Onyx also brought to Consona about 200 customers in the Read More...
Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step

onyx customer portal  training costs. Like the Onyx Software (NASDAQ NM: ONXS), recent announcement of its partnership with IBM consulting services, PeopleSoft has also partnered with IBM (NYSE: IBM) to provide implementation skills. IBM has also built a preconfigured eServer to sit underneath the PeopleSoft Accelerated CRM Solution, providing a lower TCO for customers. User Recommendation PeopleSoft's mid-market solutions are facing much sharper competition than its enterprise flagship operations. Its strategy to tackle the Read More...
Perfect Orders: Improving Customer Satisfaction and Financial Results
Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact

onyx customer portal  Orders: Improving Customer Satisfaction and Financial Results The management of any company has two key groups to satisfy. The first is customers. If your customers are not satisfied, they stop buying your product. The second group is owners (shareholders, co-op members, family, etc). If this group is not satisfied, management is replaced or the business is sold or even shut down. Dissatisfaction on the part of either of these groups is a major pain for management. To improve the satisfaction of Read More...
Industri-Matematik Joins The Portal Market
Portals foster collaboration by making it easy for participants to access the system. As with any relatively new technology, prospects should kick the tires

onyx customer portal  Matematik Joins The Portal Market Industri-Matematik Joins The Portal Market S. McVey - March 20, 2001 Event Summary Industri-Matematik has announced a new portal application for companies that want to collaborate with trading partners over the Internet by enabling access to its VIVALDI suite of supply chain execution products. VIVALDI Portal delivers information from CRM, fulfillment, order management, and warehouse management components of IMI 's suite through a Java compatible, Web platform Read More...
Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

onyx customer portal  the Power of Social Networks to Customer Relationship Management The era of managing your customer with a traditional customer relationship management (CRM) process is rapidly coming to an end. CRM is undergoing a revolutionary transformation, changing from a customer management model to one of customer engagement, and Web 2.0 technology is at the heart of this change. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates rather than simply targets, giving them the Read More...
Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a

onyx customer portal  the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience. Read More...
Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a

onyx customer portal  Data Integration: A Primer Originally published - August 22, 2006 Introduction Implementing a customer data management system can be the difference between success and failure in terms of leveraging an organization's customer relationship management (CRM) system. Since customers drive profitability, organizations need a way to provide their employees with a single view of the customer and to provide that customer with above-average customer service. Unfortunately, this is not always the case. Read More...
Delivering Superior Customer Value in Insurance
Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a

onyx customer portal  Superior Customer Value in Insurance Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty. Read More...
ESS BI Portal Business Intelligence Certification Report
Enterprise Software Solutions' (ESS) BI Portal (version 4.0) is now TEC Certified in the business intelligence (BI) solution space. ESS' BI Portal application

onyx customer portal  Enterprise Software Solutions,ESS,BI Portal,TEC Certified,business intelligence,BI,TEC Certification Read More...
Risks and Rewards of Customer-Focused Partnerships: Economist Report
In customer-focused partnerships in a global market, an economist intelligence unit survey report of 516 executives, you'll be introduced to the c...

onyx customer portal  and Rewards of Customer-Focused Partnerships: Economist Report Executives around the globe are realizing that their relationships with suppliers, customers, stakeholders, and even competitors must evolve. Strategic partnerships can help your organization launch new products, innovate at a quicker pace, reduce costs, and improve overall customer service. But as partnerships become more complex, the business risk is increased. In Customer-focused Partnerships in a Global Market , an Economist Read More...
Customer-oriented Banking and Account Origination
A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer

onyx customer portal  oriented Banking and Account Origination A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others