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Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

onyx customer portal  repository. Their original product, Onyx Customer Center, was a client-server application that collected customer data from various internal data stores and loaded a single data repository. This product forms the core function of the Onyx 2000 suite. The suite has four components: E-business Engine - This is the backbone for the rest of the applications. The engine consists of a data center, process technology (technology that tracks customer interactions across company divisions and routes customer data Read More

Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » onyx customer portal


Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

onyx customer portal  bigger players such as Onyx , Epiphany , Amdocs/Clarify , and Pivotal . Now the real question is: can the software vendor sustain its price and ease of use advantage as it continues to increase in sophistication like other upper market applications? Surado's marketing module together with its enhanced Analytics module should promise the company a strong CRM positioning since there are huge untapped opportunities for business improvement, customer predictability, and increased niche marketing. Read More
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

onyx customer portal  under the ONXS symbol. Onyx (now branded Consona Customer Management , part of the Consona Enterprise CRM product line) was a provider of CRM software and an additional range of professional services, including strategic services, consulting services, education and training, and customer services. Founded in 1995 and headquartered in Bellevue, Washington (US), Onyx had international operations throughout the Americas, Europe, and Asia Pacific. Onyx also brought to Consona about 200 customers in the Read More
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

onyx customer portal  integrated contact centre solutions, Onyx partners with organisations to address their customer service challenges, delivering measurable time and cost savings through process automation while empowering agents to improve service quality through increased access to customer data. Searches related to : Analytical CRM | Analytics Intelligence | Apply CRM Software System | Apply CRM System | Apply CRM System Model | Apply CRM System Process | Apply CRM System Solutions | Apply CRM System Structure | Apply Read More
IBM is Serious About SMB
In the battle for market supremacy, IBM wants to win by reducing Microsoft's market potential. IBM has selected the infrastructure as its battlefield. Both

onyx customer portal  E.6 platform. Last year Onyx and IBM made their first e-business On Demand applications for SMBs and Clear Technology offered its C2 CRM suite with IBM's hardware, middleware, and database technologies. Even SAP and IBM formed an alliance to offer enterprise developers a stream of Web services-based APIs. Accordingly, IBM is reinforcing its integration strategy and has already rolled out about 300 adapters for its WebSphere platform, all developed by the company or partners. The most recent partnership Read More
TEC Portal: Software Selection Made Easier
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onyx customer portal  tec portal software selection easier,tec,portal,software,selection,easier,portal software selection easier,tec software selection easier,tec portal selection easier,tec portal software easier,tec portal software selection. Read More
IBM Predictive Customer Intelligence
The IBM Predictive Customer Intelligence solution is designed to help your company create personalized, relevant experiences with a focus on driving new revenue

onyx customer portal  Predictive Customer Intelligence The IBM Predictive Customer Intelligence solution is designed to help your company create personalized, relevant experiences with a focus on driving new revenue. It enables you to deliver optimized and relevant actions at the point of impact to enhance customer experiences and grow revenue. Read More
Introducing TEC's Software Selection Portal
Get your software selection portal free trial today.

onyx customer portal  introducing tec software selection portal,introducing,tec,software,selection,portal,tec software selection portal,introducing software selection portal,introducing tec selection portal,introducing tec software portal,introducing tec software selection. Read More
Risks and Rewards of Customer-Focused Partnerships: Economist Report
In customer-focused partnerships in a global market, an economist intelligence unit survey report of 516 executives, you'll be introduced to the c...

onyx customer portal  and Rewards of Customer-Focused Partnerships: Economist Report Executives around the globe are realizing that their relationships with suppliers, customers, stakeholders, and even competitors must evolve. Strategic partnerships can help your organization launch new products, innovate at a quicker pace, reduce costs, and improve overall customer service. But as partnerships become more complex, the business risk is increased. In Customer-focused Partnerships in a Global Market , an Economist Read More
Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

onyx customer portal  Relationship Management: Evolution, Not Revolution Choosing a new customer relationship management (CRM) solution can be onerous for anyone saddled with this task. But the process of choosing a solution doesn't have to be time-consuming and tedious. Nor should it cause major upheaval in an enterprise's operations, creating significant inconvenience for users. The last thing any manager wants is apathy—or even mutiny—from disgruntled employees “forced” to use an application that doesn't Read More
Onyx Pro
YemenSoft software solutions are designed to meet the broad spectrum of business application needs of small, medium, and large organizations. They have user

onyx customer portal  Pro YemenSoft software solutions are designed to meet the broad spectrum of business application needs of small, medium, and large organizations. They have user interfaces, are flexible and customizable, and provide security and privileges control. The solutions are bilingual and support multiple users, and they have open options for database (Windows, Unix, Linux). The modules can be integrated or stand-alone. Read More
Minimize Customer Churn with Analytics
With IBM Business Analytics solutions for customer churn, communications service providers (CSPs) can understand sentiment and identify social influencers

onyx customer portal  Customer Churn with Analytics With IBM Business Analytics solutions for customer churn, communications service providers (CSPs) can understand sentiment and identify social influencers, analyze structured and unstructured content to predict the likelihood of churn, drive revenue through personalized offers and tailored bundles, and create new programs to attract new customers and boost average revenue per user. Read More
Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

onyx customer portal  of the Customer Analytics Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer Read More
Customer Analytics in the Age of Social Media
This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special

onyx customer portal  Analytics in the Age of Social Media This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting to the knowledge potential as well as challenges of social media networks. The report offers recommendations for achieving greater return on investment (ROI) from customer analytics processes. Read More

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