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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 onyx delivering excellence in insurance


Onyx-Delivering Excellence in Insurance
Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains

onyx delivering excellence in insurance  Delivering Excellence in Insurance Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains in efficiency and standardization for insurance companies. Whether it’s providing real-time quotations for insurance policies, identifying cross-selling and renewal opportunities, or managing claims, CPM extends across the enterprise to ensure that each customer interaction becomes an opportunity for

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets Software Evaluation Report

This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. 

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Seeing through the Fog: Managing Application Performance in the Cloud


Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk. Climbing out of the weeds to take in the big picture and lay the groundwork for better future performance seems a luxury. This report introduces best practices for improving the performance of mission-critical networked applications and provides pointers for what to look for in a measurement tool in a WAN-optimized environment.

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Garbage In, Garbage Out


We have all heard the phrase: “garbage in, garbage out.” When any company evaluates a customer relationship management (CRM) system, this is always one of the first expressions to come up. And yet we see company after company for which this is the exact problem. How can you make sure that this doesn’t happen to you?

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Case Study: Euclid Insurance


Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of cumbersome encryption keys. Euclid standardized its data security with an online data storage solution. Find out about the benefits, including secure online file sharing and collaboration; auditable document access for regulatory compliance; and lower cost of operations.

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Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!


When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy

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Social Media in Your Supply Chain Keeps Everyone in the Loop


Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like Facebook and Twitter are being increasingly used in a new, flexible supply chain cycle. Read this article to learn how two very different companies are taking advantage of the unique contribution social media can make to the dynamic supply and demand loop.

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Trends in LMS


Companies and educational institutions use learning management systems (LMSs) to provide training and e-learning. With over 250 LMSs currently on the market, smaller and medium-sized enterprises are now adopting this software and using it to boost performance. Find out why.

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Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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ERP in the Midmarket 2009: Managing the Complexities of a Distributed Environment


Whether a company is trying to move its performance in enterprise resource planning from laggard to industry average, or industry average to best-in-class, this white paper reviews the benchmarks of success and the necessary steps to help spur performance improvements.

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Learning in the Cloud for Regulated Industries


Does a multitenant SaaS learning management system (LMS) have a role in a compliance-driven, highly regulated work environment? Organizations in regulated industries, such as life sciences, struggle with adopting SaaS learning solutions due to the need to comply with a range of good practice requirements. This paper explains how regulated companies can address these compliance challenges and deliver a validated environment with a multitenant SaaS LMS.

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Giving Trade Companies a Fast Start: SAP Business All-in-One Fast-start Program


As a midsize wholesale distributor, you need to stand out from your competition while improving efficiency. SAP Business All-in-One Solutions offer software designed to help you with your current needs, while remaining capable of supporting future growth. Find out how this solution can help you improve transparency and coordination between the warehouse and the executive suite, but also streamline inventory management.

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