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Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

onyx employee portal  sales and service staffs. Onyx will use WAP (Wireless Application Protocol) on PDA devices to allow remote use of the Employee Portal. ANALYSIS Vendor Strengths Onyx has two key strengths, developed from serving the mid-market, that will provide competitive advantage in the high-end market. The first is its short implementation time. Mid-market customers demand short implementation times primarily because they cannot afford to devote IT resources to long implementations. Onyx's average mid-market Read More...
Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » onyx employee portal


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

onyx employee portal  create a connector between Onyx Employee Portal (OEP) and Interactive Intelligence’s Customer Interaction Center (CIC) , an automation software product that includes Web chat and IVR. Generally speaking, IVR (also called voice response unit [VRU] or audio response unit [ARU]), allows customers to access information through speech recognition or by entering digits on a phone number pad. An automated phone teller is an example of IVR technology. Users can access account information or make transactions Read More...
SalesLogix and ACT! Officially Branded As Best Software Part 2: Challenges and User Recommendations
The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may face confusion and/or anxiety amongst

onyx employee portal  be the likes of Onyx , Pivotal , Kana , Salesforce.com and FrontRange . Not to mention that SAP, Oracle, PeopleSoft and J.D. Edwards will likely be faced in all the above markets as well. Additionally, the wealth of corporate names and a likely unwieldy slew of products within each of Sage's divisions and groups, presents sales and marketing confusion for the company, both internally and externally across the globe. For instance, while the Best brand will be applicable for the North American market, Sage Read More...
Plumtree Fuels Growth With New Corporate Portal Product
Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant number of new “gadgets” and increased

onyx employee portal  the likes of Siebel, Onyx, Microstrategy, IBM, and iSyndicate. Plumtree also has over 25 channel partners that provide custom gadget development and implementation services in addition to co-marketing Corporate Portal 4.0. Another feature of Plumtree Corporate Portal 4.0 is syndication over Plumtree's Portal Network. Syndication allows gadget output to be distributed outside the organization or to other web platforms. This technology can be used to distribute gadget content to wireless devices or to a Read More...
Comparison of ERP and CRM Markets' Life cycle Snapshots
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

onyx employee portal  likes of Pivotal , Onyx , Kana or E.piphany have been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones with some attractive point solutions--such as partner relationship management (PRM) or portal solutions--will become the acquisition targets of large enterprise vendors who would gladly incorporatethem. As an example, marketing Read More...
The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

onyx employee portal  Real Challenge of CRM: Employee Buy-In The Real Challenge of CRM: Employee Buy-In If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact is dedicated to providing mid-market companies with easy-to-use, quick to implement, cost-effective CRM solutions that enable you to better serve your customers and prospects. Source : Oncontact Software Resources Related to The Real Challenge of CRM: Employee Buy-In : Customer Relationship Read More...
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

onyx employee portal  and Manager Self-Service: A Virtual Chameleon in the Workplace Employee and Manager Self-Service: A Virtual Chameleon in the Workplace If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. cfactor Employee / Manager Self-Service innovative self-service suite is not your typical Human Resource / payroll automation solution. Unlike traditional ERP-style HRMS systems, It’s flexible. Source : Cronus Technologies Inc. Resources Related Read More...
Case Study: Deutsche Bank Gets Closer to Customers with CRM Web Portal
With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer afford to rely on its outdated

onyx employee portal   Read More...
Onyx-Delivering Excellence in Insurance
Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains

onyx employee portal  Delivering Excellence in Insurance Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains in efficiency and standardization for insurance companies. Whether it’s providing real-time quotations for insurance policies, identifying cross-selling and renewal opportunities, or managing claims, CPM extends across the enterprise to ensure that each customer interaction becomes an opportunity for serv Read More...
10 Things a Performance Management System Can Do for You
Wondering why performance management matters? Discover the 10 vital capabilities an organization can only achieve with a best-of-breed employeeperformance

onyx employee portal  Things a Performance Management System Can Do for You Wondering why performance management matters? Discover the 10 vital capabilities an organization can only achieve with a best-of-breed employee performance management (EPM) system. Read More...
Epicor To Give All Its Applications More Than A Pretty Facelift
In August, Epicor announced a revised portal strategy to provide rich portal content through a more secure and standardized portal platform. By leveraging

onyx employee portal  portal,platform,standardize,user interface,UI,enterprise resource planning,ERP Read More...
Estudio de caso: Polymita crea el portal del Hospital Sant Joan de Déu
El Hospital Sant Joan de Déu, uno de los hospitales más importantes de España, recurrió a Polymita para crear su web corporativa, una intranet personalizada

onyx employee portal   Read More...
Evolve Your SiteMinder Portal Security Without Breaking the Bank: How Virtualization Solves the Challenges of Heterogeneous Identity and Resource Integration
In a well integrated identity environment, SiteMinder handles web access management, authentication, single sign-on (SSO), secure session management, and

onyx employee portal  Access Control,Authorization,Identity Management,LDAP,Portals,ROI,Systems Integration,Systems Management,Virtualization Security Read More...
An Evaluation of Build versus Buy for Portal Solutions
Portals are becoming integral to innovation for many organizations. From content aggregation portals to sophisticated enterprise process portals, organizations

onyx employee portal  business process management system,enterprise portals,vignette portal,managing business process,wcm portal,business process management systems,business process optimization,corporate portals,enterprise information portal,managing business process flows,plumtree portal,portal plumtree,workflow portal,business process management tools,business process management workflow Read More...
Technical Publications: Improving the Quality of Technical Publications Increases Employee Productivity and Customer Satisfaction
Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical

onyx employee portal  Publications: Improving the Quality of Technical Publications Increases Employee Productivity and Customer Satisfaction Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical publishing process and can end publication bottlenecks caused by launch delays due to poor process. A PDS solution allows for concurrent development of products and publications—keeping your engineering and publishing depart Read More...

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