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Documents related to » Open CRM


CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

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6/25/2006 2:07:00 AM

Cutting the Risk from CRM Purchase and Deployment
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment. Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

OPEN CRM: Cutting the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment Source: Entellium Document Type: White Paper Description: Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has
1/16/2007 9:36:00 AM

Open Source versus Closed Source (Proprietary) Software
Open Source vs. Closed Source (Proprietary) Software. Acquire Free Guides and IT Reports In Relation To Open Source Software. Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open source and closed source software solutions so you know what’s right for your needs.

OPEN CRM: Open Source versus Closed Source (Proprietary) Software Open Source versus Closed Source (Proprietary) Software Source: bwired Document Type: Checklist/Guide Description: Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open
8/4/2009 6:48:00 AM

How to Embrace CRM and Make it Succeed in Your Organization
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound. Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

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8/31/2006 12:31:00 PM

SAP Finds CRM Partner for Marketing Tools
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add marketing-planning and campaign-management features to its customer-relationship management suite.

OPEN CRM: SAP Finds CRM Partner for Marketing Tools SAP Finds CRM Partner for Marketing Tools P.J. Jakovljevic - December 8, 1999 Read Comments Event Summary On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add marketing planning and campaign-management features to its customer-relationship management suite. SAP and Recognition Systems have agreed to jointly develop integration between SAP s enterprise resource planning and data warehouse packages
12/8/1999

CRM Analytics Brings More Profitability
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.

OPEN CRM: with existing CRM technologies open the door to improved customer knowledge and help designing the right target marketing activities. This may be missing puzzle piece that would help you reach the expected ROI on those major CRM investments. Five years ago in Europe, CRM began as Sales Force Automation tools designed to improve customer relationship processes through the sales force channel. Two years later, with the development of Call Centers, sales forces benefited from a new sales channel favoring
12/21/2002

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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3/2/2007 5:37:00 PM

Precision Marketing: Strengthening the Value of CRM
Precision Marketing: Strengthening the Value of CRM. Search for Articles and Other Solutions to Delineate Your Analysis and for Strengthening the Value of CRM. All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the similarities end there. The accuracy, depth, and accessibility of data are as varied as the products and services offered by organizations. The use of this data is what separates successful organizations from those who go bankrupt.

OPEN CRM: Precision Marketing: Strengthening the Value of CRM Precision Marketing: Strengthening the Value of CRM Source: Vtrenz Inc. Document Type: White Paper Description: All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the similarities end there. The accuracy, depth, and accessibility of data are as varied as the products and services offered by organizations. The use of this data is what separates successful
10/30/2006 11:46:00 AM

CRM Buyer s Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

OPEN CRM: CRM Buyer s Guide CRM Buyer s Guide If you re interested in a CRM solution, here s a guide to help you zero in on the best one for your company s needs. With this CRM Buyer s Guide , you ll quickly get up to speed on all the key CRM considerations: business benefits of a CRM solution hosted vs. on-premise CRM, including advantages and disadvantages CRM market overview and history CRM cost considerations CRM solution providers You ll also learn about the essential CRM tools, including sales force
2/11/2011 3:35:00 PM

Patent Law - the Open Source Movement of the 18th Century
Recent patents issued to Amazon.com and Priceline.com on their online business methods have caught competitors by surprise. “It’s a monopoly!” they say. Of course it is.

OPEN CRM: Patent Law - the Open Source Movement of the 18th Century Patent Law - the Open Source Movement of the 18th Century C. McNulty - May 8, 2000 Read Comments C. McNulty -May 8, 2000 Event Summary In March, Q. Todd Dickinson, Under Secretary of Commerce for Intellectual Property and Director of the United States Patent and Trademark Office, announced a new initiative to ensure that patents granted for software-implemented business methods are of the highest quality and benefit to the growing electronic
5/8/2000

CRM Your Salespeople Will Love
Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

OPEN CRM: CRM Your Salespeople Will Love CRM Your Salespeople Will Love You know the promise: giant revenue increases; huge cost savings; and sales win rates through the roof. But you also know the reality: frustrated salespeople working around the system instead of with it. If you feel the promise of customer relationship management (CRM) has never been realized, you re not alone. But times have changed. Gone are the days of cumbersome, user-unfriendly interfaces that made salespeople feel like data entry clerks.
12/30/2009


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